• Learning and Development Specialist Resume Example

Resume Examples

  • Common Tasks & Responsibilities
  • Top Hard & Soft Skills
  • Action Verbs & Keywords
  • Resume FAQs
  • Similar Resumes

Common Responsibilities Listed on Learning and Development Specialist Resumes:

  • Conducting training needs assessments to identify skills or knowledge gaps that need to be addressed within the organization.
  • Designing and developing training programs and materials, including outlines, text, handouts, and instructional activities.
  • Implementing various learning methods company-wide (e.g., coaching, job-shadowing, online training).
  • Facilitating learning through a variety of delivery methods including classroom instruction, virtual training, and on-the-job coaching.
  • Evaluating the effectiveness of training programs and learning outcomes.
  • Liaising with managers to determine training needs and schedule training sessions.
  • Designing and applying assessment tools to measure training effectiveness.
  • Tracking and reporting on training outcomes and maintaining employee training records.
  • Reviewing and selecting training materials from a variety of vendors or developing custom training materials as needed.
  • Updating existing training programs to ensure they are current and relevant.
  • Managing the development of e-learning courses and coordinating learning technology platforms.
  • Staying abreast of the latest trends and best practices in learning and development to enhance the training programs.

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Learning and Development Specialist Resume Example:

  • Designed and implemented a company-wide e-learning program that increased employee completion rates by 40% and reduced training costs by 25% within the first year of launch.
  • Conducted a comprehensive needs analysis that led to the restructuring of the leadership development curriculum, resulting in a 35% improvement in leadership effectiveness scores.
  • Facilitated over 200 hours of workshops and training sessions, achieving a 95% satisfaction rate among participants and a 20% increase in post-training assessment scores.
  • Developed a mentorship program that paired 100 junior employees with senior leaders, which accelerated the professional growth of mentees and contributed to a 15% decrease in staff turnover.
  • Orchestrated the transition to a blended learning approach, integrating virtual reality simulations that enhanced hands-on training effectiveness and increased employee engagement by 30%.
  • Collaborated with cross-departmental teams to identify skill gaps, leading to the creation of targeted development plans and a 50% improvement in team performance metrics.
  • Revamped the onboarding process for new hires, incorporating gamification and interactive content, which shortened the ramp-up time to full productivity by 20%.
  • Initiated and led a diversity and inclusion training series, contributing to a 10% increase in minority representation in leadership roles within two years.
  • Implemented a learning management system (LMS) that streamlined training delivery and tracking, resulting in a 100% compliance rate with mandatory training and a 30% reduction in administrative time.
  • E-learning Development
  • Needs Analysis
  • Curriculum Design
  • Workshop Facilitation
  • Training Evaluation
  • Mentorship Program Development
  • Blended Learning Strategies
  • Virtual Reality Training Integration
  • Cross-Functional Collaboration
  • Performance Metrics Analysis
  • Onboarding Process Innovation
  • Diversity and Inclusion Initiatives
  • Learning Management Systems (LMS) Expertise
  • Change Management
  • Instructional Design
  • Adult Learning Theories
  • Project Management
  • Data-Driven Decision Making
  • Stakeholder Engagement
  • Communication Skills
  • Team Leadership
  • Employee Engagement Strategies
  • Compliance Training
  • Time Management
  • Continuous Improvement

Top Skills & Keywords for Learning and Development Specialist Resumes:

Hard skills.

  • Training Needs Analysis
  • E-Learning Development
  • Learning Management Systems (LMS)
  • Curriculum Development
  • Training Program Evaluation
  • Facilitation and Presentation Skills
  • Performance Management
  • Knowledge Management
  • Organizational Development

Soft Skills

  • Training and Facilitation Skills
  • Needs Assessment
  • Evaluation and Measurement
  • Learning Management Systems
  • Relationship Building
  • Adaptability and Flexibility
  • Communication and Presentation Skills
  • Problem Solving and Critical Thinking

Resume Action Verbs for Learning and Development Specialists:

  • Facilitated
  • Implemented
  • Collaborated
  • Streamlined

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training and development resume examples

Resume FAQs for Learning and Development Specialists:

How long should i make my learning and development specialist resume, what is the best way to format a learning and development specialist resume, which keywords are important to highlight in a learning and development specialist resume, how should i write my resume if i have no experience as a learning and development specialist, compare your learning and development specialist resume to a job description:.

  • Identify opportunities to further tailor your resume to the Learning and Development Specialist job
  • Improve your keyword usage to align your experience and skills with the position
  • Uncover and address potential gaps in your resume that may be important to the hiring manager

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Related Resumes for Learning and Development Specialists:

Career coach, career agent, teacher assistant, special education teacher, high school teacher, elementary school teacher.

7 Learning and Development Specialist Resume Examples for 2024

In this article, we will show proven resume examples for learning and development specialists. You will get strategic advice to make your resume strong. Learn what hiring managers look for, the key skills needed, and how to format your resume to stand out. Simple tips to help you succeed in your job search. Start building a resume that gets noticed.

Portrait of Liz Bowen

  • 09 Sep 2024 - 5 new sections, including 'Place education section wisely', added
  • 09 Sep 2024 - 5 new resume templates, including Aspiring Learning and Development Specialist, added
  • 07 Sep 2024 - Article published

  Next update scheduled for 17 Sep 2024

Here's what we see in the best learning and development specialist resumes:

Show Impact With Numbers : The best resumes use numbers to show impact. Common metrics include increased training satisfaction by 20% , reduced training costs by 15% , improved employee retention by 10% , and boosted training completion rates by 25% .

Include Relevant Skills : Include skills on your resume that you have and are mentioned on the job description. Some popular ones are eLearning software , instructional design , training needs analysis , content development , and learning management systems . But don't include all of them, choose the ones you have and are mentioned in the JD.

Showcase Continuous Learning : Highlight certifications or courses you have completed. Examples include certification in instructional design and courses on adult learning .

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Learning and Development Specialist Resume Sample

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Place education section wisely

On your resume, where your education appears matters. If you're just starting in the learning and development field, or if you've recently finished a degree or certification that's important for your career as a learning and specialist, put this section at the top. This tells hiring managers right away about your current knowledge and formal training.

If you have been working for some time, your education should follow your experience section. This helps to show your practical skills first and supports them with your academic background. Prioritize listing degrees, certificates, or courses related to training, education, or human resources which directly relate to the role of a learning and development specialist.

Use action-oriented language

In your bullet points, use action verbs like 'designed', 'implemented', and 'evaluated' to show your proactive role in learning initiatives.

Describe any programs or training modules you have created to show your impact in previous roles.

Training and Development Specialist Resume Sample

Ideal resume length.

When creating your resume as a learning and development specialist, aim for one page if you have less than ten years of experience in roles related to teaching, coaching, or training. Pack this page with relevant skills and experiences that show you are a good fit for the job in question. A single page makes it easy for hiring managers to see your value quickly.

If you are a more experienced candidate, consider using two pages. Be sure to highlight your leadership in learning projects, and any large-scale training initiatives you have managed. This can showcase your depth of experience without overwhelming the reader. Focus on making your first page count, as hiring managers tend often to skim through the beginning of longer resumes. Use clear headings and keep your layout clean to ensure your top achievements stand out.

Learning and Development Specialist with Technology Specialization Resume Sample

Tailor your skills for the job.

Highlight certifications or courses related to adult learning theories, instructional design, or e-learning. These show your commitment to staying updated in the field.

Include any software or tools relevant to learning management systems that you have used. Mention platforms like Moodle or Articulate to catch the employer’s eye.

Entry-Level Learning and Development Specialist Resume Sample

Aspiring learning and development specialist resume sample.

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Learning and Development Specialist Resume: Best Examples

training and development resume examples

As a Learning and Development Specialist, you are responsible for creating and implementing effective training programs to enhance the skills and knowledge of employees in an organization. This role requires excellent communication, organizational, and analytical skills, and a keen eye for detail.

Your resume is your personal marketing tool that showcases your professional achievements, skills, and competencies. It should highlight your unique qualities that make you the ideal candidate for a Learning and Development Specialist position. A well-written resume should demonstrate your expertise in creating effective training programs, leveraging technology to deliver training, and managing the entire training process.

The purpose of this article is to provide you with the best examples of Learning and Development Specialist resumes. We will review key sections of the resume, including the summary, skills, work experience, and education. Additionally, you will find valuable tips and insights from subject matter experts to help you craft a winning resume that stands out from the competition.

Whether you are a seasoned Learning and Development Specialist or a new professional entering the field, this article will help you create a resume that effectively highlights your qualifications and experience. So let’s get started with exploring the best examples of Learning and Development Specialist resumes!

Key Skills and Competencies for Learning and Development Specialist

As a Learning and Development Specialist, there are certain key skills and competencies that should be highlighted on your resume to showcase your expertise in the field. Here are the top skills and competencies that every Learning and Development Specialist should possess:

1. Strong Communication Skills

One of the most important skills for a Learning and Development Specialist is the ability to communicate effectively. You should be able to clearly articulate your ideas and concepts to a variety of audiences, including executives, managers, and employees. Whether you’re leading a training session or presenting a new program to management, your communication skills will be key to your success.

training and development resume examples

2. Instructional Design

As a Learning and Development Specialist, you’ll be responsible for creating training and development programs that meet the needs of your organization. This requires a strong background in instructional design, including the ability to identify learning objectives, select appropriate delivery methods, and develop assessments to measure learning outcomes.

3. Project Management

Managing learning and development projects requires a high level of organization and attention to detail. You should be able to define project goals, develop timelines, and coordinate resources to ensure that projects are completed on time and within budget.

4. Data Analysis

Data analysis is an essential skill for any Learning and Development Specialist. You should be able to evaluate the effectiveness of your programs by analyzing data and metrics, and use this information to make data-driven decisions about program improvements.

5. Change Management

Implementing new learning and development programs often requires organizational change. As a Learning and Development Specialist, you should be skilled in change management techniques, including communication, stakeholder engagement, and managing resistance to change.

6. Interpersonal Skills

Strong interpersonal skills are essential for a Learning and Development Specialist, as you’ll be working with a variety of stakeholders, including executives, managers, and employees. You should be able to build relationships, establish credibility, and demonstrate empathy and understanding.

7. Technical Skills

Finally, depending on your area of expertise, you may need to possess technical skills in areas such as eLearning development, instructional design software, or learning management systems.

By highlighting these key skills and competencies on your resume, you’ll demonstrate your expertise in the field and increase your chances of landing your next Learning and Development Specialist role.

Latest Trends and Technologies for Learning and Development Specialist’s Industry

As the world continues to evolve, so does the learning and development industry. Keeping up with the latest trends and technologies is crucial for learning and development specialists to stay relevant and effective in their roles. Here are some of the latest trends and technologies that are shaping the learning and development industry:

1. Microlearning

Microlearning involves breaking down large or complex material into smaller, digestible chunks, making it easier to retain and recall information. This approach to learning is gaining traction as attention spans are decreasing and learners want information readily available and accessible. Microlearning can be delivered through a wide range of mediums such as infographics, videos, podcasts, and mobile learning applications.

2. Personalized Learning

Personalized learning involves tailoring learning experiences to the individual learner’s needs and preferences. By using data analytics and machine learning, learning and development specialists can create personalized learning paths that optimize the learner’s experience, resulting in increased engagement and retention of information.

3. Artificial Intelligence (AI) and Augmented Reality (AR)

AI and AR technologies are revolutionizing the way learning is delivered, making it more immersive and interactive. AI is being used for various learning applications such as chatbots that provide personalized learning support, while AR is being used to create lifelike simulations and scenarios that immerse learners in real-world experiences.

4. Gamification

Gamification involves incorporating game elements such as points, badges, and leaderboards into learning and development programs. This approach makes learning more engaging, motivating, and enjoyable for learners, thus increasing their retention of information.

training and development resume examples

5. Virtual Reality (VR)

Virtual reality is becoming increasingly popular in the learning and development industry, as it enables learners to experience immersive simulations and scenarios that are difficult to replicate in real life. VR technology can be used in a wide range of applications such as safety training, healthcare training, and customer service training.

6. Collaborative Learning

Collaborative learning involves learners working together in groups to share knowledge and solve problems. It fosters a sense of community and encourages active participation, resulting in increased engagement, motivation, and learning outcomes.

Learning and development specialists need to stay up-to-date with the latest trends and technologies to create effective training programs that meet the learners’ needs and achieve the desired learning outcomes. Incorporating these latest trends and technologies can enhance the learning experience, optimize engagement, and improve the ROI of learning and development programs.

Importance of a Well-Written Learning and Development Specialist Resume

A well-crafted Learning and Development Specialist resume is crucial to secure a job in this field. It acts as a marketing tool that showcases your strengths in front of potential employers.

A strong resume not only presents your experience and qualifications but also demonstrates your written communication and organizational skills. It’s crucial to ensure that the resume is concise, easy to read, and free of errors.

With the increasing competition in the job market, recruiters have a limited amount of time to scan through resumes. Hence, emphasizing on the most relevant skills and experiences can make your resume stand out. Highlighting your achievements in your previous roles also showcases your ability to create measurable impact in an organization.

Employers are seeking candidates who possess strong analytical, problem-solving, and communication skills, and integrating these attributes in your resume can push your candidacy forward. Adding specific examples of how you’ve used these skills and the results achieved can help you build your case.

A well-written resume can also complement your LinkedIn profile and networking efforts. It can also be utilized as a conversation starter during interviews, helping you stand out from other candidates.

Furthermore, creating multiple versions of your resume tailored to specific roles can also help you demonstrate how your skill set and experience align with the job requirements.

A strong Learning and Development Specialist resume is a critical component of securing a job in this field. It showcases your strengths, demonstrates your written communication and organizational skills, and helps you stand out from the competition.

Overview of a Winning Learning and Development Specialist Resume

A Winning Learning and Development Specialist Resume should highlight your skills, accomplishments, and experience in the field. Here is an overview of what your resume should include:

1. Professional Summary

Start with a professional summary that briefly describes who you are, what you do, and what you can bring to the table. This section should be concise and impactful, highlighting your key achievements and experiences.

2. Key Skills

List your core competencies, technical skills, and soft skills related to the learning and development field. These can include things like instructional design, training facilitation, e-learning development, project management, communication, leadership, and more.

3. Work Experience

Highlight your work experience in reverse chronological order, starting with your most recent job. Provide context for each role, including your job title, company name, location, and date of employment. Use bullet points to highlight your accomplishments, specific projects, and how you made an impact in each role.

4. Education and Professional Development

List your educational background, including any degrees, certifications, or professional development courses that you have completed. This can demonstrate your commitment to learning and development and showcase your qualifications in the field.

5. Accomplishments and Awards

Include any notable accomplishments, awards, or recognitions that you have received related to your work in learning and development. This can demonstrate your expertise and success in the field, and set you apart from other candidates.

6. References

Provide 2-3 professional references who can attest to your skills and work ethic. Make sure to ask permission before adding someone as a reference, and ensure that they are able to speak to your experience in the learning and development field.

A winning Learning and Development Specialist Resume should showcase your skills, experience, and accomplishments in the field, and position you as a top candidate for any learning and development job. Use the above tips and guidelines to create a winning resume that highlights your competitive edge and unique value proposition.

Crafting the Resume Headline and Executive Summary

After focusing on your professional experience, expertise, and education in the previous sections of your Learning and Development Specialist Resume, it’s time to craft an impactful resume headline and executive summary.

Your resume headline is the first thing a recruiter or employer will read, so it must be compelling enough to grab their attention in a flash. A powerful headline is brief, informative, and tailored to the job you’re applying for. It should emphasize your unique selling proposition and showcase your core skills and qualifications.

For example, a dynamic resume headline for a Learning and Development Specialist could be as follows:

Innovative Learning and Development Specialist with 5+ years of experience creating and implementing impactful training programs that drive employee engagement and retention.

This type of resume headline immediately communicates the job seeker’s expertise, years of experience, and value proposition.

Moving on to the Executive Summary, this section is a brief summary of your overall experience, expertise, and career goals. It’s your chance to present yourself as a competent and experienced candidate that can bring value to the organization.

In the Learning and Development Specialist Resume, the Executive Summary should highlight your top achievements, skills, and qualities that make you an ideal fit for the job. It should be thoughtful, concise, and attention-grabbing.

Here is an example of an impactful Executive Summary for a Learning and Development Specialist Resume:

Innovative and driven Learning and Development Specialist with 7+ years of experience creating and delivering engaging employee training programs in a challenging corporate environment. Possessing a strong track record of boosting employee skills, performance, and productivity, I am committed to leveraging my skills and expertise to support organizations in meeting their learning and development goals.

Crafting an effective resume headline and executive summary is a critical step towards landing your dream job as a Learning and Development Specialist. Make sure it’s clear, concise, and tailored to your qualifications and the job you’re applying for. And with a little creativity, you can showcase your skills, experience, and expertise to grab the attention of recruiters and employers.

Writing an Effective Professional Experience Section

Your professional experience section is where you showcase your accomplishments and illustrate your expertise as a Learning and Development Specialist. Here are some tips to help you write an effective section.

Start with an Engaging Introduction

Begin your professional experience section with a strong and concise introduction that highlights your key achievements and expertise. You want to immediately capture the attention of the reader and make them want to learn more about your experience.

Use Metrics and Results to Demonstrate Your Impact

One of the best ways to demonstrate your expertise is by using metrics and results to show the impact you have had in your previous roles. Use concrete examples and quantify your achievements. For example, “Implemented a new training program that resulted in a 30% increase in employee productivity.”

Tailor Your Experience to the Job Listing

When writing your professional experience section, make sure to tailor it to the job listing. Look for key skills and qualifications that the employer is seeking and highlight how your experience aligns with their needs.

Focus on Accomplishments, Not Responsibilities

While it is important to list your responsibilities in each role, it is even more important to focus on your accomplishments. Employers want to see how your skills and expertise have made a positive impact in your previous roles.

Use Active Verbs to Describe Your Experience

Use active verbs to describe your experience and accomplishments. This will make your resume more engaging and dynamic. For example, instead of saying “Responsible for implementing a new training program,” say “Implemented a new training program that resulted in…”

Organize Your Experience by Relevancy

Organize your professional experience section in reverse chronological order, starting with your most recent role. Additionally, you may want to highlight relevant experience first or group similar roles together to make it easier for the reader to understand your experience.

Use Keywords

Use relevant keywords throughout your professional experience section to make sure your resume passes applicant tracking systems (ATS). Common keywords for a Learning and Development Specialist may include training, professional development, instructional design, and e-learning.

Proofread and Edit

Finally, make sure to proofread and edit your professional experience section for any typos or errors. You want to showcase your attention to detail and professionalism. Have a friend or colleague review your resume for any additional feedback.

Showcasing your Education, Certifications, and Skills

Your resume should highlight your academic achievements, industry certifications, and key skills that make you a qualified Learning and Development Specialist. Here are some tips for showcasing these important credentials:

1. Education

Begin with your highest degree and work backward. Include the school name, degree type, major, and graduation date. If you have multiple degrees, list them in reverse chronological order.

Be sure to highlight any coursework, projects, or research that specifically relates to Learning and Development, such as instructional design, adult learning theory, or e-Learning development.

2. Certifications

In addition to your education, certifications are a valuable way to demonstrate your expertise. List any relevant industry certifications, such as:

  • Certified Professional in Learning and Performance (CPLP)
  • Certified Professional in Training Management (CPTM)
  • Certified Instructional Trainer (CIT)
  • Certified e-Learning Specialist (CeLS)

Make sure to include the name of the certification, the issuing organization, and the date obtained.

Finally, your skills section should highlight your core competencies as a Learning and Development Specialist. This may include:

  • Training needs analysis
  • Learning program design and development
  • Instructional design
  • e-Learning development
  • Classroom facilitation and presentation skills
  • Project management
  • Data analysis and reporting
  • Learning technology implementation and management

Be sure to tailor your skills section to the specific job you are applying for, and use specific examples of how you have applied these skills in your past work experience.

By showcasing your education, certifications, and skills, you can demonstrate to employers that you have the knowledge, expertise, and experience they are looking for in a Learning and Development Specialist.

Navigating the Applicant Tracking System (ATS)

As a Learning and Development Specialist, it’s important to understand how Applicant Tracking Systems (ATS) work to increase the chances of your resume being selected for an interview.

An ATS is a type of software used by companies to manage the recruitment process. It scans resumes and filters out candidates who don’t meet the requirements specified in the job posting.

To navigate this system, it’s crucial to tailor your resume to match the specific job description. Use relevant keywords and phrases from the job posting in your resume, particularly in the skills and experience section. This will help ensure that your resume ranks higher in the ATS.

It’s also important to format your resume in a way that is ATS-friendly. Avoid using images, graphics, and special characters, as these can cause the system to misinterpret your information. Instead, use standard fonts and formatting, and save your resume as a Word document or PDF.

Another helpful tip is to include a table of relevant skills in your resume. This will make it easier for the ATS to identify the specific skills that match the requirements of the job.

It’s also recommended to avoid submitting your resume in unconventional formats, such as through online profiles or personal websites. While these may showcase your creativity, they can be difficult for ATS to understand, potentially leading to your resume being overlooked.

Finally, make sure to proofread your resume carefully for grammatical and spelling errors. While the ATS will be the first line of defense, a human recruiter may eventually review your resume, and you don’t want errors to detract from your qualifications.

Understanding how ATS works and tailoring your resume to fit its requirements can greatly increase your chances of getting noticed by potential employers. Use these tips to navigate the system successfully and put your best foot forward as a Learning and Development Specialist.

Tailoring your Learning and Development Specialist Resume for Specific Jobs

As a learning and development specialist, your resume is your marketing tool when applying for various job openings. While your resume can demonstrate your expertise, skills, and achievements, it is essential to tailor it to the specific requirements of the job you are applying for. Here are some tips on how to tailor your learning and development specialist resume for specific jobs.

Research the Job Post and the Company

Before crafting your tailor-made resume, research the job post and the company you are applying to. You can scan the job description to understand what the company is looking for in a potential candidate. Pay attention to the keywords mentioned in the job post, such as skills, competencies, and certifications. This information will help you customize your resume, highlighting the skills and experiences that match the job requirements. Additionally, researching the company will give you insights into their mission, values, culture, and industry, which you can incorporate into your resume to tailor it accordingly.

Emphasize Relevant Skills and Certifications

Depending on the job post and the company, the skills and certifications they require may differ. Therefore, you need to highlight the relevant skills and certifications that match the job requirements. For instance, if the employer requires experience with Learning Management Systems (LMS), mention your familiarity and experience with the system in your resume. Additionally, highlighting relevant certifications such as Professional in Human Resources (PHR), Certified Professional in Learning and Performance (CPLP), and Project Management Professional (PMP) will make your resume stand out.

Showcase Achievements

Employers want to know how you have applied your skills and expertise in your previous roles, so highlighting your achievements is crucial when tailoring your resume. Identify your accomplishments in your previous roles, such as the development and implementation of successful training programs, performance improvement, or employee engagement initiatives. Use metrics to quantify your achievements, such as the number of employees trained, the improvement in employee retention or productivity, and the cost savings achieved. By showcasing your achievements, you demonstrate how you can contribute to the success of the company you are applying to.

Customize your Resume Format

The format of your resume also matters when tailoring it to specific jobs. The format you choose should reflect the culture and industry of the company you are applying to. For example, if you are applying for a startup or a creative company, a more visually appealing and creative format may be suitable, while for a corporate company, a more traditional format may be best. Additionally, you may need to customize the order of sections of your resume, such as highlighting your skills and certifications first or your achievements.

Tailoring your learning and development specialist resume for specific jobs is crucial to increase your chances of getting hired. By researching the company and the job post, emphasizing relevant skills and certifications, showcasing your achievements, and customizing your resume format, you demonstrate your fit for the role and the company culture.

Example Resumes for Learning and Development Specialist

A well-crafted resume is your key to landing the Learning and Development Specialist job you desire. Therefore, it’s important to ensure that your resume is not only visually appealing, but it clearly portrays your qualifications and highlights your accomplishments.

Here are a few examples of Learning and Development Specialist resumes to help you get started:

  • Objective: To obtain a Learning and Development Specialist role where I can utilize my extensive instructional design experience to develop effective training programs.
  • Successfully developed and implemented an onboarding program that reduced new hire training time by 30%.
  • Conducted comprehensive training needs assessments resulting in the creation of customized training plans.
  • Learning and Development Manager at Company X (5 years)
  • Senior Instructional Designer at Company Y (3 years)
  • Master’s Degree in Instructional Design and Technology
  • Objective: To leverage my extensive experience in curriculum development and leadership skills to enhance organizational learning and development.
  • Developed and delivered training workshops to over 2000 employees resulting in a 25% increase in productivity.
  • Implemented a comprehensive e-learning program that reduced training costs by 50%.
  • Director of Learning and Development at Company Z (7 years)
  • Curriculum Development Manager at Company A (5 years)
  • Bachelor’s Degree in Education
  • Objective: To obtain a Learning and Development Specialist role where I can apply my expertise in designing and implementing successful training programs.
  • Designed and delivered a leadership development program resulting in a 40% increase in employee satisfaction ratings.
  • Implemented a new hire onboarding program that resulted in a 20% reduction in turnover rate.
  • Learning and Development Consultant at Company B (4 years)
  • Training Coordinator at Company C (3 years)
  • Bachelor’s Degree in Organizational Psychology

A well-crafted Learning and Development Specialist resume highlights your qualifications, experience, and accomplishments. By emphasizing what you bring to the table, you can demonstrate your value to potential employers and increase your chances of landing your dream job.

Tips and Tricks for an Outstanding Learning and Development Specialist Resume

Having an effective learning and development specialist resume is crucial in order to land your dream job. It’s important to make a great first impression with your potential employer by highlighting your key skills and experiences in a clear and concise way. Here are some tips and tricks for creating an outstanding resume that will showcase your strengths as a learning and development specialist.

1. Highlight your qualifications

Include both your educational and professional qualifications. List your degrees, certifications, and any relevant training you have completed. This will give your employer an idea of your level of education and expertise in the field.

2. Emphasize your skills

Your resume should highlight your specific skills that make you an asset as a learning and development specialist. Some skills that may be included are: expertise in learning management systems, skills in curriculum development, experience in managing the learning and development programs, and familiarity with assessment methodologies.

3. Show your achievements

Include any major achievements you have accomplished in the field, such as creating a new training program, exceeding training goals, or implementing a successful learning and development strategy. These achievements will speak volumes about your ability and potential to contribute to the company.

4. Use power words

Using power words can help make your resume stand out. In particular, words like “developed,” “created,” “achieved,” and “planned” can help emphasize your accomplishments and showcase your vision as a learning and development specialist.

5. Tailor your resume to the job description

It’s important that your resume is tailored to the specific job you are applying for. Review the job description and highlight your skills and experiences that directly align with the job requirements. This will help your potential employer see that you are a good fit for the position.

6. Keep it concise

Make sure your resume is well-organized and concise. Use bullet points to list your achievements and skills. Avoid long paragraphs that are difficult to read, and keep your resume to 1-2 pages maximum.

7. Use a professional format

Use a professional, easy-to-read format for your resume. Stick to standard fonts and sizes, and avoid using bright colors or fancy designs. This will help your resume look clean and professional.

8. Proofread and edit

Make sure to proofread and edit your resume for any errors or typos. Ask a friend or colleague to review it as well. A well-written and error-free resume will help show your attention to detail, a critical skill for a learning and development specialist.

An effective resume for a learning and development specialist highlights relevant qualifications, emphasizes key skills and achievements, uses power words, is tailored to the job description, is concise, uses a professional format and is free of errors.

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Training & Development Specialist Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the training & development specialist job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

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  • Support and coach managers to ensure the Employee Learning Centre is fully utilised by maximising it potential by creating innovative learning using articulate
  • Develop learning assets using a variety of authoring tools/technologies aligned with current strategies, with the current focus area being e-learning
  • Organizes and maintains training files pertaining to training contracts, registrations, invoicing and relevant training documents
  • Responsible for designing, developing, implementing and evaluating training programs across the organization
  • Facilitates and presents training programs, as well as scheduling training sessions ensuring facility set-up, audiovisual set-up and employee notification
  • Designing training material for Web-based training (WBT), Instructor-led training (ILT), and other modalities
  • Write effective and engaging curriculum to various learning styles, creative writing with an emphasis on developing curriculum
  • Develop project plans to manage the development of training programmes including those with the third parties suppliers as directed by their manager
  • Manage the translation process as directed by their Manager
  • Develop and maintain training course content standards with guidance from their manager
  • Produce training packages in line with product launch planning deadlines as directed by their Manager
  • Training the trainers on any new programme developed
  • Developing training content and material
  • Guide international trainers in any training development projects
  • Manage the design and delivery of core learning and cultural programs including new hire (onboarding) and management training
  • To champion the organisations Learning Management System (Sensata Learning) ensuring that functionality is utilised and that employee records are maintained
  • Continuously assesses our L&D practices for improvement opportunities in efficiency, processes, quality, and/or costs
  • Develops new partnerships and owns relationships with existing vendors/suppliers including contracting responsibilities to maximize value to the organization
  • Conduct analysis of training products and provide assessment feedback/recommendations for product improvement and course training development products
  • Knowledge of instructional design, adult learning theory, organizational development, and training program design
  • Continuously assess our L&D practices for improvement opportunities in efficiency, processes, quality, and/or costs
  • Strong business acumen; ability to relate professionally inside the work environment with customers/colleagues
  • Detail-orientated with strong ability to organize and prioritize work
  • Ability to work independently, with little supervision, using good judgment and common sense approach
  • Knowledge and ability to provide performance coaching and recommend learning solutions
  • Flexible and innovative; highly adaptable to dynamic business environment; catalyst for change
  • Knowledge of finance and accounting professional development
  • Business knowledge and knowledge of Equifax processes, products, and service an asset
  • Strong computer-based knowledge and skills
  • Responsible and reliable; follows up on actions and the ability to multi task
  • Have a technical knowledge of: GMP, FDA, OSHA and other applicable regulations

15 Training & Development Specialist resume templates

Training & Development Specialist Resume Sample

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  • Responsible for design, development, delivery, evaluation, and planning of regular and peak season training curriculum including new associate orientation training (orientation to Customer Service/Order Management goals, objectives, job knowledge and procedures) with a focus on upsell training
  • Perform Project Management Responsibilities and partner with CSOM Leadership to implement business process improvement programs, including system implementations within Customer Service, Order Management departments
  • Assist in transformation from a transactional environment to an active upsell order environment by educating all associates and leadership on available tools and best practices
  • Plan for future training and business improvements by performing job/tasks analysis of regular staff and seasonal associates within all Customer Service, Order Management Departments
  • Collaborate with Subject Matter Experts (SME) to design, develop, and deliver training that is relevant, valid, and appropriate for the target audience
  • During training, provide coaching and development to regular and seasonal associates within the Customer Service, Order Management Departments
  • Create various evaluations and assessments, analyze collected data and apply results to the planning and designing of future programs and training activities
  • Utilize corporations Learning Management System and CSOM's Training Tracker site to house content and allow web based delivery and self-study programs to include the tracking, recording and reporting of skills inventory and training
  • 3 years of related training experience in designing, developing, delivering and planning training programs and materials
  • 3 years' experience in presentation skills, exhibiting strong communication and interpersonal skills
  • 3 years of contact center experience preferred
  • 3 years working with Sales Methodologies in an inbound upsell environment
  • Highly organized, goal oriented, self-driven
  • Demonstrated experience in coaching. The individuals experience draws from a wide background of education, training, change management, communications, or learning

Contact Center Training & Development Specialist Resume Examples & Samples

  • Responsible for design, development, delivery, evaluation, and planning of regular and peak season training curriculum including new associate orientation training (orientation to Customer Service/Order Management goals, objectives, job knowledge and procedures)
  • Assist in transformation from traditional to digital platforms, such as Knowledge Management Systems and SharePoint, by educating all associates and leadership on available tools and best practices
  • Utilize corporations Learning Management System and CSOM's Training Tracker site to house content and allow web based delivery and self study programs to include the tracking, recording and reporting of skills inventory and training
  • Bachelor Degree preferred in Business, or Organizational Learning and Development or related field experience
  • 3-5 years of related training experience in designing, developing delivering and planning training programs and materials
  • 3-5 years experience in presentation skills, exhibiting strong communication and interpersonal skills
  • 3-5 years of contact center experience preferred
  • Demonstrated experience working with cross functional teams and work sites
  • Experience in delivering virtual training to remote personnel
  • Highly organized, goal oriented, self driven
  • Proficient at Intermediate or Advance level with: Microsoft Office, Adobe Acrobat, applications or equivalent: Word, Excel, Outlook, PowerPoint, Visio and Acrobat Adobe PDF and Access
  • Must be able to exhibit a positive mindset towards the job, peers, supervisor, company, etc. and approach responsibilities with a constructive attitude

Senior Training & Development Specialist Resume Examples & Samples

  • Evaluate existing training programs/materials and improve training solution(s)
  • Develops training and qualification materials for Quality and Supply Chain departments by gathering and compiling technical, procedural, and process-related information and partnering with subject matter experts. Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining desired training and qualification results
  • Partners with SMEs to maintain/update training and qualification materials
  • Sources/evaluates vendor/ off the shelf content as applicable
  • A BS/BA degree in Organizational Development, Training, or related field with a minimum of 5 years of related experience including design and development of training, or similar combination of academic and work experience

Training & Development Specialist Apj Resume Examples & Samples

  • A basic Bachelor degree
  • Ability to think systemically and structurally
  • Has a keen eye for details and takes pride in execution excellence
  • Ability to establish priorities and meet deadlines in a fast pace, rapidly changing environment with demonstrated Program/Project management skills
  • Is adaptable, resourceful and innovative
  • Self-starter, self-assured with exceptional interpersonal skills ability to deal with pressure
  • Demonstrates passion and commitment at work; able to perform under pressure and heavy workload
  • Good command of English, both in speaking and writing

Senior Manufacturing Training & Development Specialist Resume Examples & Samples

  • Bachelor’s degree required; Master’s degree preferred
  • 5+ years of experience in the biotechnology and/or pharmaceutical industry
  • 2+ years of training or development experience
  • Experience with developing e-learning and e-learning authoring tools
  • Experience with Learning Management Systems (LMS)
  • Excellent written and verbal communication skills with proven presentation and public speaking skills and experience
  • Demonstrated ability to develop and present training of all types
  • Demonstrated leadership presence while securing management support, political savvy and the ability to influence decision making
  • Demonstrated knowledge of HR related legislation, practices, processes and programs and technology
  • Proficient computer skills in Word, Excel, and PowerPoint
  • Previous experience incorporating technology in the development of online training courses
  • Must be flexible and able to work in a fast paced environment
  • Ability to prioritize and handle multiple tasks
  • Ability to solve problems and experience with conflict resolution, coaching and mentoring
  • Demonstrated time management and organizational skills with attention to detail

English Training & Development Specialist Resume Examples & Samples

  • Develop and design company-wide training measurements; training needs assessments; training program curriculum; and task analysis mainly in English Enhancement Program. Also aid to soft skills programs training
  • Formulate teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops
  • Develop and conduct training programs and maintain training evaluation measures and metrics for employee development
  • Determine the most appropriate method for assessing training effectiveness. Develop evaluation tools; adjust training methods, delivery, and aids in accordance with effectiveness measure results
  • Analyze, define, and prepare training materials to promote training classes; prepare training materials for use in facilitating comprehension and training retention
  • Develop select teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference workshops
  • Maintain records on training program attendance, programs offered and utilization levels
  • Maintain trainee records and employee database to identify employee training needs, training completion, and succession planning
  • Assist senior HR management with conducting evaluation of training activities, as requested
  • Perform other duties as assigned or as necessary such as Customer Fulfillment skills training, improve center communications, employee motivation and moral program and workstation inventory management
  • Bachelor or master’s degree in English, Education, or related field
  • At least 5 years working experience with Either 3+ years of experience of English teaching or 2+ year training experience required
  • Chinese language ability is a plus but not necessary

Technical Training & Development Specialist Resume Examples & Samples

  • Choose appropriate training methods per case (e-learning, simulations, mentoring, on the job training)
  • Keep alive existing training portfolio – implement and execute training life-cycle processes
  • Partner with internal stakeholders and liaise with subject matter experts
  • Manages the design and delivery of enterprise-wide and cultural programs including our leadership development and onboarding (new hire) programs
  • Manages key organizational programs including employee engagement, talent assessment, performance management and compliance
  • Facilitates/delivers training sessions, workshops, discussion groups, and other learning experiences
  • Collaborates with HR business partners and/or conducts training needs assessments to identify training needs and translate into learning requirements
  • Maintains currency on current training and development trends, technologies, etc to identify creative new ways to deliver the best possible training experiences (scalable, fast, effective)
  • Bachelor's degree in Human Resources, Organizational Learning, or Organizational Development or an equivalent combination of education, training, and experience
  • 5+ years of experience developing and delivering training and development within a corporate/business environment
  • 3+ years of experience developing and delivering leadership / management development programs
  • Experience partnering with company leaders and business partners to create programs that drive business results
  • Experience with HR Talent systems including talent management and Learning Management System for data and reporting of programs
  • Working knowledge of eLearning software (Articulate, Captivate or equivalent) and illustrative software to create content (Publisher, Photoshop, Illustrator, Adobe Creative Suite)
  • Excels at facilitating and presenting
  • Exceptional interpersonal communication skills
  • Proactive problem solving, both technically and creatively
  • Strong attention to detail and order

Human Resources Training & Development Specialist Resume Examples & Samples

  • Alongside corporate and HR leadership, develop and manage the company’s new learning platform
  • Work with key decision makers, and platform and team leaders to identify areas of learning and development of soft skills and technical skills including
  • Bachelor’s Degree in HR, Organizational Psychology, or related field
  • Minimum two (2) years as a corporate trainer, full-time or as part of broader role (CPLP certification preferred)
  • Knowledge of principles and methods of training delivery and facilitation
  • Knowledge and experience delivering training to a diverse and geographically scattered employee population
  • Organized with the ability to multi-task and capable of meeting all deadlines
  • High proficiency in Microsoft Office products
  • Experience with online training tools and delivery systems (GoToMeeting, Lynda, etc.)
  • Exceptional written, verbal communication skills and excellent presentation skills
  • Position will be based in our downtown Washington, DC headquarters but will involve up to 20% travel to Hanley Wood and Metrostudy offices nationwide including Los Angeles, Irvine, Chicago and Minneapolis
  • Implement training interventions that support the managers to deliver and coach their teams effectively
  • Support and coach the managers on the OSPE process with particular emphases on objective setting and development planning
  • Conduct site based training needs analysis in conjunction with the department's senior leadership team and deliver the agreed solutions
  • Design and delivery training courses with follow up coaching sessions which are tailored to meet the business requirements
  • Deliver the Training Road Maps for Managers and assignment of the on line courses outlined in the Training Road Maps for Managers
  • Evaluate the effectiveness of this training through level 3 evaluates outlining the return on investment
  • Develop and deliver a comprehensive and appropriate induction process for new employees
  • The ideal candidate will be educated to degree level and will hold a qualification in HR or HRD and will have
  • Circa 3-5 years' experience in a Senior Training Management role
  • Previously held a Senior Training Managers position and has worked at a strategic level
  • Proven track record in providing developmental feedback and one to one coaching, up to and including Senior Management
  • Extensive experience in the delivery and design of soft skills and management development and delivery these workshops up to and including Senior Management/ Executives level
  • Previous experience in completing a company training needs analysis and creating effective solutions and providing holistic solutions
  • An advocate of eLearning this role requires someone who has embraced the concept of eLearning and has extensive experience in developing Technology Based Learning workshops
  • Conduct new hire and ongoing training classes
  • Work closely with Managers in expanding existing new hire training
  • Develop & create ongoing training program for current employees
  • Help define measurements of success for various programs, training and otherwise
  • Produce performance scorecards
  • Analyze performance reporting and drive improved performance
  • Continuously assess our practices and organization for improvement with the goals of efficiency, process, quality, and cost
  • Successfully implement changes throughout the team and, with hindsight, retroactively assess the impact
  • Partner with other departments to ensure successful outcome
  • Monitor the site for quality assurance
  • Help, guide, assist and coach employees with best practices
  • Experience developing training materials/programs
  • Ability to adapt style and training, depending on business needs
  • Excels at leading presentations
  • Self-driven and goal-oriented with strong time management skills
  • Collaborative leadership skills (liaison)
  • Calm under pressure, can excel and thrive in a high-volume call center environment
  • Exceptionally rigorous work ethic, adaptable to ever-changing hours and demands, with ability to re-focus and develop options for quick changes in projects
  • Understands balance of quality and quantity
  • Adult education experience a plus

Senior MFG Training & Development Specialist Resume Examples & Samples

  • 30% Delivery of Training
  • With general supervision develop training materials for manufacturing operations
  • Partner with Business Process Owners to determine training assignment and delivery approach for new and revised documents
  • Develop and maintain curricula for manufacturing personnel
  • Facilitate Instructor Led Trainings, including new hire and gowning
  • Serve as manufacturing learning consultant to assess needs and develop solutions to address performance issues and expand organizational competencies to enable business goals
  • Partner with HSE to lead initiatives that result in an effective culture of safety
  • Conduct periodic reviews of training systems to maintain compliance with corporate training policies and procedures
  • Serve as a Subject Matter Expert for manufacturing training programs during regulatory agency inspections
  • Review training content for instructional design and content accuracy
  • Serve as a master instructor, exemplifying excellent presentation and classroom facilitation skills
  • Integrate new tools, methods and industry best practices into training program. Champion and infuse new ideas and behaviors into the training team
  • Project manage training improvement initiatives
  • Support training programs and related change management efforts
  • Comprehensive knowledge of global cGMP requirements and ICH Guidelines
  • Multi-task and lead cross-functional projects

Retail Training & Development Specialist Resume Examples & Samples

  • Content Development: Create and maintain globally-minded development programs and job aids for the retail stores while adhering to enterprise learning and development standards, including instructional design, facilitation and effectiveness. Evolve and maintain training program collateral and materials. Creation of job aids, handouts, and other learning tools may be required
  • Needs Analysis & Evaluation: Conduct needs assessment and performance analysis for initiatives. Provide refresher and skill enhancement training accordingly. Ensure the quality and content of each training session is consistent at all stores
  • Training Logistics: Coordinate and schedule training programs and off-sites to support and enhance the overall field performance, effectiveness and training programs
  • Facilitation: Facilitate formal and informal learning of management, leadership and business acumen skills, as well as push the envelope on delivering training in the future. Ensure learning is reinforced through follow-up learning activities. Present information using a variety of instructional techniques including team exercises, group discussions, and multimedia that engage the learner, encourages participation, and ensures learning transfer
  • Manage Remote Training Partners: Oversee and manage the Retail District Training program and global training partnerships. Provide direction and promote collaboration to align the retail field teams in support of various brand initiatives
  • Train-The-Trainer: Conduct train-the-trainer sessions with identified field training partners, ensuring they are fully equipped to effectively train and develop the field organization
  • Project Management: Build strong, collaborative partnerships across the global organization to ensure brand initiatives and projects are executed appropriately and consistently within the retail field environment
  • Field Leadership: Motivate the team and exemplify skills to increase and drive sales. Promote a culture that is consistent with the standards of Oakley. Serve as a role model to brand and customer service standards
  • Other: Miscellaneous related tasks / projects as assigned

Training / Development Specialist Resume Examples & Samples

  • 5+ years of experience developing, delivering and assessing training in both one-on-one and classroom settings; 5+ years of experience developing and deploying competency-based instructor lead and e-Learning training programs
  • Degree in Course/Curricula Design, Instructional Technology, Education, or equivalent experience
  • Experience designing and developing structured OJT training programs
  • In-depth knowledge and experience in the area of Adult Learning Theory
  • Knowledge and experience applying the Kirkparick method in evaluating training effectiveness
  • Complete understanding and application of instructional design and adult learning principles, concepts
  • Experience with e-Learning authoring tools (eg. Captivate, Articulate)
  • Solid problem solving and time management skills
  • Experience supporting an Operations environment in a Manufacturing setting
  • Experience working in the Life Sciences industry
  • Experience deploying learning through Learning Management Systems
  • Develop and maintain training content, courseware (classroom or online), related performance tools (e.g. job aids, documentation) and manuals to support training delivery across the organization
  • Facilitate/deliver training sessions, workshops, discussion groups, and other learning experiences
  • Collaborate with business partners and/or conduct training needs assessments to identify training needs and translate into learning requirements
  • Define measurements of success for training programs and evaluates effectiveness of training based on program goals and business data
  • Continuously assess our L&D practices for improvement opportunities in efficiency, processes, quality, and/or costs
  • Masters Degree in HR, Organizational Learning, or Organizational Development OR six years of equivalent experience ;years experience developing and delivering training and development within a corporate/business environment
  • 5 years experience partnering with company leaders and business partners to create programs that drive business results
  • 5 years experience using HR Talent systems, including talent management and Learning Management System for data and reporting of programs
  • 5 years experience developing and delivering leadership/management development programs
  • Working knowledge of eLearning software (i.e. Articulate, Captivate or equivalent) and illustrative software to create content (Publish, Photoshop, Illustrator, Adobe Creative Suite)
  • Facilitating and presentation skills
  • Ability to adapt style and training, depending on business needs; proactive problem solving, both technically and creatively

Training Development Specialist Resume Examples & Samples

  • Intermediate skill in Microsoft Office Word, PowerPoint and Excel
  • Ability to communicate effectively in one-on-one, small group, and large group situations. Excellent organizational and coordination skills
  • Proven experience working in an organized, methodical, and detailed oriented environment required
  • Ability to apply judgment and reasoning to variety of situations
  • 3-4 years’ experience in training to include adult-learning practices, training program development, curriculum development, as well as rollout and implementation. Intermediate to advanced skill in Microsoft Word, Excel, PowerPoint, Outlook and email
  • Learning Needs Analysis:Leads the annual L&D Needs Analysis process ensuring that all compliance; Job Requirements & Business Improvement development needs are identified, collated and prioritised based on business needs. Collaborate with HRMs & Wider Management Team to establish L&D priorities
  • Deployment of L&D Activities: Leads the deployment of L&D activities including planning, communications and advertising, L&D master data, course objectives, target audience and tracking of L&D events. This role also oversees site logistics and materials availability for L&D activities. Ensure that an annual calendar of L&D activities is developed and communicated
  • L&D Sourcing Strategy: Supports the work for defining facilitators and handling facilitator contracting activities including quotation approvals, negotiations and timelines based on policies and guidelines
  • L&D Programs:Supports the design and implementation of development programs to ensure consistent high quality and cost effective programs
  • L&D System Implementation:Supports the work on implementation of a standardised Learning Management System across EEA in collaboration with HRMs and Functional Directors
  • Track Costs and Certifications:Ensures that all costs are tracked and analysed for on-the job; classroom and external programs through the central L&D system.Ensures that competency requirements and certifications are tracked and reported via the Learning Management System
  • Measurement and Reporting:Develops, supports and implements formal return on investments on major programs and reports for HR & Wider Management Team
  • Organisational Capability:As appropriate, supports the introduction of new tools and approaches to enhance Organisational Capability
  • Operational Excellence - Supports operational excellence and lean approach to all activities carried out in the L&D function
  • Third level qualification degree in a HR, Business or Technical discipline
  • Qualification in Training, Learning, Coaching desired
  • 3-5 years of specialist Training, Learning & Development experience in a multinational environment
  • Global Training, L&D experience preferably in a multi-country environment desired
  • Experience of working with Learning Management Systems
  • Experience of developing Training Needs Analysis, ROIs, Skills Matrix and technical competencies in a manufacturing environment
  • Strong analytical skills. Advanced MS Excel is desirable
  • Ability to influence & interact effectively with key stakeholders in a confident and professional manner
  • Design and develop enterprise-wide training and development experiences targeted for all zulily employees
  • Provide support for key organizational programs including employee engagement, talent assessment, performance management and compliance
  • Maintain currency on current training and development trends, technologies, etc to identify creative new ways to deliver the best possible training experiences (scalable, fast, effective)
  • 3+ years of experience developing and delivering training and development within a corporate/business environment
  • Experience developing and delivering leadership / management development programs

Senior Studio Training & Development Specialist Resume Examples & Samples

  • Determine the success profile for all Studio leadership roles in partnership with senior leaders and the Human Resources leadership team
  • Develop, design and deliver an innovative, cutting-edge leadership development curriculum for Leads, Supervisors and Managers
  • Maintain and update existing new hire onboarding program for scale
  • Execute the leadership development strategy through a blend of in-person workshops, online seminars, e-learning, performance support tools, assessments, and other innovative resources
  • Source, propose and manage external courses and resources that fit the curriculum and company culture
  • Research, evaluate, and leverage best practices of other organizations to expand the quality and accessibility of leadership development to target audiences
  • Develops and maintains training content, courseware (classroom or online), related performance tools (e.g. job aids, documentation) and manuals to support training delivery across the organization
  • Defines measurements of success for training programs and evaluates effectiveness of training based on program goals and business data
  • Continuously assesses our L&D practices for improvement opportunities in efficiency, processes, quality, and/or costs
  • Bachelor’s Degree in Organizational Development, Org Behavior or similar, OR eight years of equivalent experience; years’ experience developing and delivering training and development within a corporate/business environment
  • Certification in leadership assessments (Myers-Briggs, DiSC, SDI) and development programs (Situational Leadership) a plus
  • Working knowledge of eLearning software (i.e. Articulate, Captivate or equivalent) and illustrative software to create content (Publish, Photoshop, Illustrator, and Adobe Creative Suite)
  • Experience working with outside vendors in crafting company-appropriate leadership development experiences
  • Demonstrated success in the design, development and delivery of innovative development/training programs and products
  • Project Management skills and the ability to manage multiple simultaneous tasks / projects with minimal supervision
  • Excellent communication skills including presentation and facilitation skills
  • Passion for getting stuff done. Adept at handling multiple competing priorities and duties in a fast-paced, result-driven, time-critical, rapidly changing environment with minimal daily oversight
  • Able to work both on a team and independently to deliver results
  • 30%: Determining appropriate training strategy and curricula assignments
  • 20%: Delivery of training
  • Collaborate with training systems specialists on the processing of training plans within Shire’s Learning Management System (LMS)
  • Develop and maintain training content for ILTs, OJTs, WBTs, and KCs
  • Partner with department managers and training system specialists to conduct annual reviews of training curricula for job types and roles
  • Excellent communication, interpersonal and professional competencies
  • Focus on results
  • An understanding and ability to apply adult learning principles and instructional design principles and methodology
  • Multi task and lead cross functional projects
  • Input into determining applicable learning programs that align with individual, team and organizational development needs,organizational deliverables, and learning objectives
  • Support identification of full training landscape including partnerships with external vendors and opportunities to utilize potential training tools (e-learning, LMS) to ensure consistency and maximize training effectiveness across the organization
  • Offer support to corporate and regional offices with creative solutions to align regional programs with overarching learning objectives
  • Develop and maintain full suite/calendar of Learning and Development programs, progress, updates and feedback of each program for future improvement (utilize internal tools such as SharePoint to maintain calendar, sign-up sheets and general information)
  • Evaluate training programs and materials to support continuous program improvement and to ensure end-user needs are met through evaluation process
  • Partner with Sr. Manager Change Management and Learning & Development to act as an advocate and ambassador to help drive programs into the business
  • Research and provide recommendations on new learning opportunities to keep programs agile, current and up to date – work with industry best practices to gain additional perspective as appropriate
  • Provide input into the successful advancement in the development of a learning centric organization
  • Support and maintain internal training tools (uPerform) including supporting key business users and system upgrades as necessary
  • Provide assistance to global counterparts in the organization in identification and development of regional Learning programs to ensure global standards are met
  • Continual partnership with Global HR group to collaborate across the organization
  • Other duties as assigned by the Sr. Manager Change Management and Learning & Development
  • Footwear industry a strong plus
  • Previous experience with a global organization is desirable
  • Ability to work on multiple projects simultaneously; has the ability to plan, meet deadlines, and manage competing priorities
  • Strong organizational skills, analytical and systems skills along with a keen attention to detail
  • Ability to effectively build and manage processes, tools and systems
  • Able to excel in a fast-paced environment with changing priorities
  • Proficient with Microsoft Office products: Word, PowerPoint, Excel, Outlook
  • Experience with other tools in support of training organization, delivery and development (Sharepoint/uPerform/Captivate/InDesign/Illustrator is a plus

Senior Training Development Specialist Resume Examples & Samples

  • 50%: Developing training materials
  • Complete tasks within Shire’s Electronic Data Management Systems (EDMS) to collaborate and approve as applicable SOPs and TGs
  • Deliver ILT on a variety of different topics such as GMP/GDP Orientation/Annual Refresher, Qualified Trainer Workshop, Clean Room Behaviors, Gowning and Personnel Movement
  • Program management, influencing and negotiation
  • Collaborative style and customer focus
  • Master's degree in Higher Education Administration, Human Resources or related field and two (2) years work experience in Student Affairs to include training, development and/or educational responsibilities
  • Previous experience teaching, training, and/or developing courses for diverse, adult (age 18+) learners utilizing multiple formats and techniques
  • Demonstrated experience in project management, committee chairing, and/or supervision of a work team
  • Established skills in typical suited office software and experience developing and managing databases, assessment tools, and/or on-line course content
  • Proven ability to honor confidentiality and exercise appropriate discretion
  • Ability to work independently, effectively managing routine work and assigned projects
  • Previous work experience in a collective bargaining agreement environment
  • Class D Driver's License
  • Participates in project teams on major initiatives as the training subject matter expert assessing the business training needs
  • Analyzes, designs and develops training material to support all job changes resulting from systems and process improvements to ensure project success and for business case return on investment cost benefits to be achieved in the shortest amount of time
  • Prepares training timelines, if required
  • Conducts training needs analysis
  • Revises training as needed to reduce errors and improve internal processes
  • Designs and develops training material including leaders guides, participant manuals, visual aids, evaluations and job aids that support knowledge transfer
  • Partners with our Fraud Consultants and Customer Insight teams to continuously analyze and improve existing training materials & programs based on user feedback, end user quality assessments and audits, and other business inputs
  • Conducts Train-the-trainer sessions prior to the launch and acts as on-site support of new projects, programs and processes to ensure effective implementation and knowledge transfer
  • May delivers learning sessions to employees at all levels on a variety of topic areas as required
  • Design and development of various employee communication pieces regarding business and system changes (ie. What’s New, team huddle slides etc)
  • Meet project deadlines within time and budget constraints
  • Communicates effectively with internal and external clients
  • University undergraduate degree, college diploma or equivalent work experience
  • Completed or working towards Adult Education Certification
  • Sound knowledge of adult learning principles and instructional design (ADDIE)
  • Excellent presentation and facilitation skills
  • Demonstrated experience managing multiple learning/instructional development projects to meet time, cost and quality requirements
  • Strong knowledge of a fraud oriented business
  • Demonstrated ability to succeed in a rapidly changing business environment
  • Demonstrated influencing skills
  • Proven planning, project and change management skills
  • Self-directed team player
  • Well-developed communication skills (verbal, written, listening)
  • High level of interpersonal and customer service skills
  • Able to collaborate effectively with key stakeholders at all levels
  • Previous design and delivery of Sales, Retention or Customer Service Training experience an asset

Senior Training & Development Specialist for Allstate Dealer Services Resume Examples & Samples

  • Builds and maintains strong working relationships with internal customers
  • Conducts annual training needs assessment to identify training needs and determine curriculum and scheduling for upcoming year
  • Designs curriculum to reach all adult learning styles (kinesthetic, auditory and visual) including: PowerPoint presentations, leader manuals, participant manuals, and job aids that are clear, concise and accurate for approved course offerings
  • Allocates 40 hours of preparation for each one hour of classroom training
  • Works with external training team to ensure logistically there are no schedule conflicts with the training room availability and secures classroom prior to marketing any classes
  • Develops and markets employee course offerings
  • Collaborates with marketing team/Communications Consultant to regularly distribute learning tips/course offerings/deliver training stats and other communication to drive employee participation
  • Coordinates and conducts ADS orientation and new hire onboarding as needed
  • Develops, delivers and maintains attendance for the ADS Employee Certification program
  • Facilitate learning via classroom instruction and webinars; incorporate a variety of presentation methods and applications to accommodate adult learning styles (kinesthetic, auditory, and visual)
  • Arrives at least 30 minutes prior the classroom training and (15 minutes prior for WebEx delivery) to test equipment and prepare the room (i.e. attendance sheet, name tents, flips charts for visual learners, participant guides, toys for kinesthetic learners, engaging videos, songs, or other methods as Trainer deems fit)
  • Delivers optional survey at the end of the course
  • Tracks attendance
  • Follows up with participants in 30 days to determine learner’s retention
  • Evaluates the effectiveness of training through the use of post training surveys
  • Analyzes current training mode/methods and devises new ones as necessary
  • Maintains single point accessibility for ADS approved processes and procedures
  • 5+ years’ experience in curriculum development and classroom and online training delivery
  • Working knowledge of ADS business and products is a plus
  • Working knowledge of ADS operating and administration systems is a plus
  • Proficient in Microsoft Office Suite (Word/Excel/PowerPoint/Access/Outlook)
  • Technical writing
  • Facilitation, presentation, and listening skills
  • Proficiency in creating engaging presentations
  • Proficient in editing written material
  • Familiar with web-based media, eLearning
  • Proficient in time management, organization, planning and prioritization
  • Proven initiative, positive attitude, team oriented, self-motivated and enthusiastic
  • Ability to manage changing priorities and adapt to a changing business environment to meet deadlines
  • Interpersonal skills and ability to establish rapport
  • Travel required approximately five times annually (two visits to Denver office and two visits to Miami office and one training conference)
  • Minimum Education: Bachelor’s degree in Business, Education, Organization Development, Human Resources, or related field
  • Training Assessment: Assist operations in developing training strategies to support production training needs; Assess and continually improve upon operations training delivery. Assist with identification of employee training and retraining needs; Work with supervisors and managers in documenting training/experience requirements for all production positions
  • Provide employees & trainers with the opportunities to enhance their skill set in their roles: Monitor Employee Training; Interact with Product Builder IIs, IIIs and IVs and supervisors to assess progress/completion of training; Assist in the certification and training of on the job trainers; Deliver appropriate training that supports plant & BSC initiatives
  • Ongoing Training Development: Identify opportunities for improving training efficiency and effectiveness; Design, develop, and evaluate technical and/or non-technical training programs and materials; Lead or participate in training related Correction Action Preventive Action (CAPA); Actively participate in other training related projects
  • Regulatory: Manages in order to ensure compliance with all relevant regulatory/legal requirements. This may consist of, but is not necessarily to limited to, Equal Employment Opportunities Commission (EEOC), Environmental, Health and Safety including Occupational Safety and Health Administration (OSHA), Quality System Regulations (FDA), ISO 13485, MDD, PAL, CMDCAS, KFDA, other country specific Regulations as applicable
  • May perform other related duties as assigned by Supervisor

GMP Training & Development Specialist Resume Examples & Samples

  • Enhance Operations & Quality organizational effectiveness and performance through the selection, development, execution, and maintenance of learning solutions and content in compliance with established bioMerieux guidelines
  • Design and Implement training, certification and continuing education programs for the Site Operations and Quality functions in order to achieve business strategies
  • Develop and execute an Operations and Quality technical training and certification programs leveraging both internal and external solutions that are key in supporting achievement of business strategies through individual performance
  • Assess learning needs, design solutions, execute training curriculum, evaluate effectiveness of the learning solutions, and perform continuous improvement initiatives based on results
  • Develop, maintain, and continuously improve Manufacturing and Quality Process Task training, Learning Modules and Programs. Work with functions to develop and execute cross training plan
  • Establish, report, and maintain training indicators to include goals and corrective actions
  • BS/BA Degree required , preferably in life sciences discipline, Masters desired in instructional design, learning systems, education or related field
  • 5+ years of experience working in regulated environment
  • Prior work experience and knowledge with curriculums and certification program design
  • Prior technical writing experience
  • Prior work experience and knowledge of FDA regulated manufacturing work environment a plus
  • Intermediate/Advanced computer skills required, including Microsoft Word, Excel, PowerPoint and Outlook
  • Strong interpersonal and communication skills required to build and maintain working partnerships with all levels of organization
  • Strong writing ability to match content with end user functionality
  • High level of proficiency in the following computer programs: MS Word, Powerpoint, Excel
  • Excellent planning, organizational and project management skills
  • Adaptable and flexible to adjust to changing demands, timelines, deliverables
  • Develop and manage implementation as-needed for learning programs including: instructor-led training materials, workshops, e-learning, tutorials, reference guides, job aids, and presentations
  • Utilize knowledge of adult learning principles to recommend the most appropriate instructional methods and delivery based on learning outcomes, performance objectives, and known delivery constraints
  • Responsible for curriculum development to support training and development initiatives across HLI
  • Coach/mentor and consult leaders, managers, and employees in employee development, talent management
  • Responsible for all administration of Learning Management System (LMS) to include courseware loading, examination tracking and organization reporting
  • Evaluate and report on training programs including course evaluations, pre/post examinations, impact on business and compliance for all training programs at HLI
  • Partner with functions and business to ensure a holistic, compliant approach to training function
  • Partner and coordinate with others in the HR function wherever possible for the benefit of HLI as a whole, and to ensure consistency and continuous improvement in HR practices. Participates on cross-organizational, company-wide HR projects
  • Requires a Bachelors degree in in Human Resources, Organizational Development or a related discipline and ten or more years of progressive professional experience in a Human Resources department. Requires a level of proficiency in administering and working with a Learning Management System (LMS)
  • The candidate will have experience working within a complex corporate environment either in start-up and/or fast paced, agile environment
  • Excellent collaboration and presentation skills a must
  • Ability to partner with business to assess needs, design and develop programs
  • Strong Project Management Experience
  • Strong in Excel and PowerPoint for analyzing data and building presentations for senior management
  • Effective presentation and facilitation skills
  • Demonstrated reasoning abilities and sound judgment
  • Resourceful and well organized
  • Results-oriented management of a broad range of HR issues
  • Experience partnering with HR colleagues to address the needs of differing business units while considering alignment with company objectives
  • Professional knowledge of employment law
  • Specific experience within a learning or organizational development curriculum
  • Experience and proficiency in functional components of human resources including: recruitment, engagement, talent development, employee relations, compensation, and benefits
  • Analyzes, designs, develops, delivers and evaluates curricula, materials, training tools and information to maximize associate effectiveness, improving organizational performance and service to multiple customers
  • Serves as project lead to develop, deliver, and implement training and performance support systems associated with large scale projects
  • Identifies additional training solutions that enhance staff development and performance
  • Provides consultation and support to department on workflow analysis, performance improvement methods, develop and recommend improvements and innovations to business operation
  • Serves on system implementation and other cross-functional project teams to ensure rollout of new system applications by analyzing requirements, translating into effective training tools, delivering training, troubleshooting and evaluating issues prior and during production integration
  • Explores/researches distance learning and training strategies through training publications, professional organizations, and Internet to continuously improve training project quality
  • Task force leadership; curriculum design and development for an adult audience
  • Knowledge/application of distance education techniques; classroom delivery/platform skills; group facilitation; needs assessment; procedural/technical writing; evaluation methodologies
  • Ability to influence/negotiate
  • Strong analysis/problem solving
  • Demonstrated proficiency MS Office, Intranet/Internet
  • Experience preparing instructors accustomed to classroom delivery for effective use of online learning delivery tools and programs

Principal Training & Development Specialist Resume Examples & Samples

  • Must hold current Top Secret/SCI clearance
  • 6 years of experience
  • Experienced training developer, experience gained as enlisted, warrant, officer, Department of the Army Civilian or contractor
  • Familiarity with intelligence processes, basic intelligence products and services
  • Minimum Bachelor’s Degree
  • Background in education concepts such as adult learning theory, assessment techniques, instructional methods
  • Experience training MI students
  • Experience in a FORSCOM unit
  • Experience with quality control, work breakdown schedules, Gantt chart
  • Develop & implement a vision for growing a robust training process at the Memphis Distribution Center
  • Hire & lead a team of dedicated training personnel
  • Administer & coordinate the facilitation of new hire training plans
  • Partner with Human Resources & operations leaders to build an overall staffing strategy that will optimize the availability of trained associates to meet customer demand
  • Partner with Quality & Inventory teams to enhance the training materials to address deficiencies that lead to quality escapes & inventory variances
  • Develop a distribution center training matrix for all warehouse positions by partnering with internal stakeholders to ensure training needs are met
  • Partner with operations & functional leaders to maintain standard work documentation & incorporate standards into the training plans
  • Expand knowledge of warehouse industry best-practices through benchmarking comparable facilities & incorporate into training program
  • Partner with HR & the DC leadership to manage extended leadership development programs, such as Team Leader Develop Program and site-specific leadership training
  • Identify external training programs that can be leveraged to supplement internal training efforts
  • Partner with local & TN State agencies to expand training program through engagements with trade schools & community colleges
  • Develop & catalogue training materials to build consistency into the process for each class of new hires
  • Define & administer a testing program to certify associates prior to release to the floor. Utilize the testing data to drive continuous improvement in the training program
  • Serve a member of the DC leadership team and support the overall strategic initiatives & employee engagement activities
  • Bachelor’s degree in Business Administration, Engineering, Supply Chain or other equivalent
  • A minimum of 5 years of experience in a manufacturing or distribution center environment
  • Ability to communicate effectively to individuals at all levels of the organization
  • A thorough understanding of Lean principles & their application is critical. Experience facilitating kaizen events is a plus
  • Strong Project Management skill set
  • A minimum of six years of experience developing training in a variety of delivery media utilizing commonly-used concepts, practices and procedures within instructional systems design, including the ADDIE model
  • Ability to conduct an analysis and design/develop creative learning solutions for projects, multiple courses or curricula without direct supervision
  • Ability to conduct a course and curriculum analysis and recommend a blended learning solution as it pertains to the customer’s business requirements
  • Ability to design and develop content for multiple courses across multiple develop methods such as eLearning, Instructor-Led, Virtual Classroom Training, etc. without supervision
  • Ability to manage relationships with customers and subject matter experts, including revising standards for training development projects across a curriculum or project
  • Ability to anticipate, troubleshoot, and recommend solutions to problems related to training development
  • Ability to lead a cross-functional team to ensure training components target instructional and business requirements and meet all quality control standards
  • Ability to build project schedules and track progress on courseware development tasks within established timelines and hourly budgets in MS Project
  • Experience with learning content management systems (LCMS), learning management systems (LMS), SCORM, and adult learning theories and practice
  • Experience applying financial management principles, such as Earned Value Management System (EVMS), including calculating percent complete, estimating the budget at complete, mitigating risk, building recovery plans and realizing opportunities
  • Ability to develop proposals and develop project cost metrics
  • Excellent software skills in MS Word, PowerPoint, and Excel
  • Mastery of training development software, such as Articulate Presenter, Articulate Storyline, Adobe Captivate, Lectora Inspire, or Adobe InDesign
  • Strong writing and professional communication skills (use of language, grammar, spelling, and content organization)
  • Experience managing training projects using financial management principles
  • Experience employing courseware translation processes
  • Experience applying Section 508 requirements to courseware
  • Experience leading Six Sigma projects to solve problems and recommend solutions
  • Experience establishing new customer relationships and development standards
  • Bachelor’s degree in Instructional Design, Education, English, or a related field; Master’s degree preferred
  • Maintaining awareness of learning opportunities for customer personnel that are offered by other Directorates, Partners, schools & universities, and communicating those opportunities to the Directorate workforce
  • Updating training programs within the Learning Center as needed
  • Facilitating and managing training programs
  • Facilitating formal and informal information exchanges
  • Coordinating with SMEs for training development and instruction
  • Providing guidance to instructors/briefers
  • Administering, managing, and maintaining all elements of the Learning Center program (e.g. library, artifacts, displays)
  • Support the tracking and reporting on satisfaction of mandatory training requirements for all personnel
  • BA/BS with 1 to 3 years experience
  • Ability to lead and influence
  • Demonstrated experience interacting with executives (equivalent to GS-15, SES, SIS, 0-6, and higher), to include writing correspondence or white papers, developing executive briefings, and participating in executive level meetings
  • Design, develop, and deliver, course materials for subject matter areas assigned (e.g., CBRNE, human DNA, fingerprints, etc.)
  • Review existing course materials
  • Identify, define and develop new specific topics of instruction
  • Identify changes that need to be made to existing courseware; determine necessary facilities, equipment, and instructional materials required to support training programs
  • Ensure learning objectives, curriculum outlines, task analysis data, performance standards, and content sequencing are properly addressed
  • Assess and analyze course evaluations submitted by students and instructors
  • Coordinate and/or conduct surveys to appraise operations and programs
  • Create new courses from concept to final design
  • Employ a variety of methods and techniques to ensure students with different learning styles meet all instructional objectives
  • Consult with Government customer to validate the effectiveness of training; maintain contact with subject matter experts to anticipate changes which may affect training materials
  • Coordinate with the Government customer to ensure that instruction is relevant to current job assignments
  • Revise courseware (when necessary) to keep the materials current and accurate
  • Initiate, interpret, and develop policy guidance
  • Establish operating procedures
  • Coordinate training in support of mission requirements
  • Resolve conflicting views and recommendations
  • Ensure instructional design meets general guidelines for adult learning theory and practice
  • 4 years' experience in building and delivering course materials
  • Currently have an active DoD TS/SCI security clearance
  • U.S. citizenship
  • Understanding of healthcare and/or revenue cycle services
  • Skilled facilitator, consistently demonstrates effective questioning techniques and ability to engage students and transfer knowledge
  • Establish and maintain collaborative relationships with stakeholders to meet business objectives
  • Working knowledge of training tools and various multimedia technology
  • Mature classroom management skills; able to effectively control classroom/virtual classroom and create a learning enviroment
  • Ability to work with minimal supervision, self-starter and demonstrates initiative
  • High engagement; supportive of leadership and role model for Conifer values and guiding behaviors
  • Some college preferred
  • 2 - 3 years experience in training or leadership position preferred
  • Healthcare revenue cycle experience preferred
  • Ability to lift 25-35 lbs, due to travel requirements
  • Ability to communicate to large groups verbally and through various media
  • Hospital Work Environment
  • Bachelor’s degree in business communications, education, or related field
  • 5+ years’ experience designing, developing, implementing, and delivering training programs preferably in a manufacturing or quality assurance environment. 4+ years’ technical writing experience, with 2+ years of instructional design
  • Master’s degree in any scientific, business communications, training or education field
  • 5+ years applicable training experience in the pharmaceutical industry
  • 4+ years’ experience internal to Alcon Manufacturing or Quality Assurance, preferably in a training and supervisory capacity
  • Good organizational skills and ability to address multiple tasks simultaneously
  • Work well with others since job is team oriented
  • Strong word processing and/or desk-top publishing
  • Able to facilitate
  • Lead the design and execute training deliverables to meet customer needs. Formulate curriculum and determine optimal instructional methods as determined by the situation such as eLearning, individual training, group instruction, lectures, conferences, coaching, meetings and workshops with an emphasis on leader development training
  • Maintain and refresh existing new hire Human Resource compliance training for employees and leaders
  • Demonstrate creative thinking and new concept ideas in all areas of Adult Learning. Use imagination, collaboration, and research to determine new content for the Kinder Morgan Leadership Resources Site using SharePoint and SharePoint Designer
  • Teach presentation skills and conduct train-the-trainer sessions for HR Professionals
  • Package eLearning training content into appropriate SCORM Version(s) for hosting within the Learning Management System
  • Creative, Expressive, and “Big Picture Thinking” is a must. This position will often create HR and Leadership content by conceptualizing and implementing own ideas
  • Ability to successfully partner with all levels of management to identify critical and strategic training and development needs across the organization and design and implement solutions
  • Expert knowledge in Microsoft Office Applications
  • Exceptional project management/time management skills to drive projects forward within budget and meet deadlines
  • Less than 10%
  • PHR, SPHR or CPLP designation a plus
  • HR Generalist experience
  • Experience in the Oil and Gas Industry
  • Familiarity and experience creating training content on HR topics e.g. FMLA, FLSA, EEOC, HIPAA, etc
  • Lead the design and execute training deliverables to meet customer needs. Formulate curriculum and determine optimal instructional methods as determined by the situation such as e Learning, individual training, group instruction, lectures, conferences, coaching, meetings and workshops with an emphasis on leader development training
  • Demonstrate creative thinking and new concept ideas in all areas of Adult Learning. Use imagination, collaboration, and research to determine new content for the Kinder Morgan Leadership Resources Site using Share Point and Share Point Designer
  • Package e Learning training content into appropriate SCORM Version(s) for hosting within the Learning Management System
  • Familiarity and experience creating training content on HR topics e.g. FMLA, FLSA, EEOC, HIPAA, etc. And Leadership Soft Skills such as conflict management, performance reviews, feedback, etc
  • Assesses business situations and develops goals to achieve training strategies, improve business results and performance
  • Designs training programs and policies to cultivate a strong customer service culture in the HR function
  • Proactively coaches management and business unit leaders on training and business related issues
  • Proactively identifies threats and opportunities and leverages Training expertise to design creative solutions which align with business strategy
  • Proactively facilitates difficult interactions and conflict resolution among organizational stakeholders, including client groups and executives, to achieve optimal outcomes
  • Applies a sense of urgency, commitment and focus on the right priorities by developing solutions in a timely manner
  • Works collaboratively and professionally with other Garmin associates and provides leadership on cross functional teams to achieve departmental and business goals
  • Provides reliable solutions to a wide range of difficult problems using sound problem solving techniques
  • Fully proficient with all phases of course and curriculum development
  • Demonstrates broad-based knowledge of the organization, business, operations, industry and key organization metrics
  • Possesses proven experience with mentoring or training less experienced team members including compliance with HR related legislation, practices, processes, programs and technologies, processes and procedures
  • Ability to travel to various market areas (radio stations) on a periodic basis approximately 50% of the time. Certain projects may require more travel
  • Computer proficiency to include MS Office, Windows 2000, or XP operating systems
  • Bachelor’s degree in related field (training and education, business administration, communications, information systems, etc.) or 3–5 years minimum equivalent experience
  • Possess a first hand knowledge of sales in the Radio Industry or 1-2 years minimum work experience in related field (media traffic, cable industry)
  • Work experience in training/development is a plus
  • Demonstrated ability to create, develop and maintain training curriculum
  • Understanding of Traffic, Business and Accounting processes
  • This position resides in Aliso Viejo, CA
  • Work with the Training Supervisor and management team to gain a thorough knowledge of the product, its business application and our client base
  • Obtain thorough knowledge of all company training outlines and instructional resources
  • Conduct training programs for both internal and external customers. These include but are not limited to LAN software, ongoing internal training, presentation skills, customer service, train-the-trainer and management/professional development programs
  • Ensure effective training by maintaining excellent presentation skills, such as effective interaction between trainers and trainees and enthusiasm for subject matter
  • Effectively communicate at all levels, both internally and externally, including answering questions and inquiries with confidence, accuracy, and in a clear, concise manner
  • Provide clients with feedback on training in a timely manner
  • Respond proactively and implement training sessions and materials to address new training needs
  • Develop appropriate training tools and curriculum for adult learners
  • Proficiency using software-training tools (Captivate, Webex) to create effective on-line learning sessions
  • Manage, Schedule and train on-line learning sessions for clients as needed
  • Ability to manage the software conversion process, which includes training, benchmarks, environment and people
  • Develop and maintain effective customer service skills in working with both internal and external customers
  • Work with clients on change management to ensure that implementation of new processes goes smoothly
  • Designs, develops, and delivery of blended training solutions for groups or individuals in a classroom or work environment using a variety of training methods, including e-learning, webinars and instructor-led classes
  • Develops, updates, and revises multi-media instructional materials, training materials, job aids, and resources
  • Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers and others
  • Provides input to the T&D strategy and the development of specific training and development programs
  • Monitors participant progress, conducts evaluations, administers assessment tools, and solicits feedback to improve course content, delivery methods, and training and development effectiveness
  • Determine and coordinate training schedules, resource requirements and maintain training records
  • Provides support to training participants (registration, pre-work, etc.)
  • Provide support for the Learning Management System and Talent Management System
  • Performs other duties or responsibilities as needed or assigned
  • Bachelor’s degree in business, human resources, or related field, and experience in the financial services industry preferred
  • 3-5 years professional-level needs analysis, training design, facilitation experience (instructor-led, virtual, or other training events), and e-learning course development experience
  • E-learning development experience (Captivate, Storyline, Adobe Creative Suite Dreamweaver, Flash, Illustrator)
  • Experience with talent management systems, learning management systems, or similar HRIS applications. Experience with Cornerstone OnDemand a plus
  • Ability to create or modify visual assets including clip art, digital photographs, video, audio, and graphic animations
  • Knowledge of training theories and principles, adult learning theory, and/or established industry models of evaluation
  • Instructional design and training delivery experience to include writing and developing training
  • Ability to be creative and flexible
  • Must possess ability to handle multiple projects and priorities in a timely and professional manner
  • Responsible for writing technical information in compliance with IBM and team guidelines
  • Follows IBM style and Business Guidelines
  • Uses currently adopted authoring tools. (FrameMaker, MS Word, Adobe)
  • Uses approved templates
  • Follows team process for project development and provides updates to project manager
  • Contributes technical content to Hardware Education Community
  • Works with Project Managers, Subject Matter Experts, Education Community Managers
  • Bachelor’s degree in Computer Science or similar
  • Excellent command of spoken and written English (B2-C2 level)
  • Ability to clearly organize information
  • Excellent knowledge of MS Office (PowerPoint) and Adobe PDF
  • Proficient PC server knowledge
  • Basic project management skills such as tracking tasks, estimating time commitments, and managing to a schedule and budget
  • Experience with Captivate and/or Storyline
  • Work with internal client teams to design new training offerings to expand and supplement the current catalog of training services offered
  • Collaborate with other ERM consultants on the development and delivery of new training opportunities
  • Ensure client expectations are met in relation to the quality of all delivered training initiatives
  • Evaluate the effectiveness of training processes on an as needed basis
  • Provide clients with a fully integrated and diverse suite of training offerings that ensures transforming vision into practical outcomes for clients in the delivery and facilitation of training initiatives
  • Develop and deploy change management strategies including communication plans, engagement plans, deployment schedules, and training program structure
  • 5+ years’ experience in training and/or learning field
  • Knowledge of finance and accounting professional development a plus
  • Microsoft Office - Word, Excel, Outlook, PowerPoint, Access, Visio
  • Facilitate classroom style training on critical customer service topics and techniques, product and system enhancements, etc
  • Develop new and maintain current training materials, including guides, activities, databases and reports
  • Manage testing and observe performance for all new hires while in training. Review trainees knowledge to determine additional training as needed
  • Monitor participants’ knowledge before and after training and provide additional coaching and follow up
  • Use a variety of instructional methods to ensure maximum delivery effectiveness
  • Performs other duties & responsibilities as required or assigned by the Manager and/or Director
  • Work closely with management to address any identified opportunities for improvement
  • Responsibilities include the following
  • Embrace a customer-focused and results-driven environment
  • Be able to adapt training materials and delivery to changes in customer service environments
  • Possess strong organizational, time management, and interpersonal skills
  • Have excellent problem solving, decision making, and research/analytical skills
  • Display exceptional professionalism in appearance and behavior
  • Strong Internet and computer literacy skills in MS Office: Word, Excel, Outlook, Access
  • Strong skills in utilizing e-learning software
  • Basic understanding of technology and Internet deployed services preferred but not required
  • Ability to juggle multiple projects, conflicting due dates and people
  • Experience working in multiple learning modalities, including eLearning programs like Adobe Captivate and Articulate Storyline 2
  • 3+ years of experience using data analysis and metrics to back up assumptions and feature concepts
  • 3+ years of experience taking business ideas from concept to execution
  • MBA and/or Masters in Instructional Technology, Education, Instructional Design, Graphic Design, Interactive Arts or related area
  • 5+ years of negotiation experience and/or experience in curriculum development or instructional design
  • Ability to successfully influence multiple stakeholders and lead cross-functional teams across geographies and business units
  • Experience in public speaking, classroom delivery, and facilitation
  • 3+ years managing processes or programs that require organizational and the ability to manage multiple projects at once
  • Retail experience, especially vendor management and negotiation experience within the retail environment
  • Ability to deal with conflicting priorities and stakeholder issues, while driving toward pragmatic decisions/actions
  • Capture key operational and customer focused metrics to evaluate training and development initiative effectiveness across the desk and in the field
  • Responsible for vendor management for all training & development related vendors (Allego, Claritas, etc.)
  • Analyze training data/costs using systems such as LMS and web survey tool, content management and collaboration systems, and produce reports/data links for staff, Training & Development management, and management
  • Responsible for creating and implementing new types of reporting mechanisms with objective of linking activities to business success
  • Analyze processes and recommend changes to increase efficiencies
  • Manage the process and produce business area specific reports for certifications such as CRPC, CIMA, CFA, etc
  • Manage annual CRPC membership process
  • Coordinate enrollment and logistics for internal and external programs including assembling information for training and meetings
  • Coordinate physical site maintenance, including oversight of training labs/rooms, supplies, and team equipment and supplies
  • Screen mail and telephone calls, handle routine correspondence as directed. Direct requests to the appropriate person and follow-up on replies
  • Demonstrate knowledge of company/department operations to answer routine inquiries from various internal and external sources
  • Manage the calendar for management. Schedule appointments and meetings for department personnel. Schedule and set meeting agendas
  • Type and produce reports, letters, presentations, graphics and other documents
  • Make travel arrangements for department staff and process related expenses reports
  • Expense management and reporting
  • Set up and maintain filing system for assigned department(s)
  • Maintain office supplies and equipment
  • 2+ years of administrative or office management experience
  • Must be able to demonstrate a high degree of professionalism at all times
  • Highly motivated, organized, detail-oriented and displays sound judgment, critical thinking and influencing skills
  • Excellent communications skills in both verbal and written form
  • Acts independently and pro-actively
  • Able to multi-task in a deadline oriented environment
  • Flexible; occasional off hour events or calls
  • Proficient in Word, PowerPoint, Excel and Lotus Notes
  • Experience working in Training & Development and/or Sales a plus
  • Supports the development of CMO & PS Process Excellence Training objectives and successful implementation
  • Ability to translate business performance gaps into learning solutions, including support of quality improvement initiatives. Support audit and inspections. This may include being interviewed directly and / or providing all required training documentation
  • Works with Subject Matter Experts (SMEs) to provide learning and educational programs to improve functional competencies
  • Act as training point of contact for CMO & PS for our centrally contracted third parties. Establishment of training programs, mechanism for training delivery and training compliance oversight paradigms
  • Works across line functions within CMO & PS, including affiliates, to ensure training needs are met and documented
  • Working with Subject Matter experts to develop and maintain core training curriculums for each line function within CMO & PS
  • Responsible for coordinating and oversight of on-boarding training plans for CMO & PS
  • Act as LMS super user
  • Development of strategies to assure consistent global training documentation
  • Production of required gap analyses reports to facilitate managerial oversight of team training compliance
  • Completeness of training records for CMO & PS central sites
  • No critical inspection or audit findings related to training documentation
  • Effective on-boarding processes, curriculums and documentation for both new hires and internal promotions
  • Organize, deploy and deliver training through all forms of media: classroom, one-on-one training, train the trainer, webinar, video, learning management system and written documents
  • Address learning needs through a variety of training initiatives with special focus on scalability, speed and quality
  • Facilitate classroom and store learning activities. Develop and create content that supports learning gaps for the retail teams
  • Partner with store leadership and HR to ensure quality onboarding of new hires and newly promoted team members
  • Support facilitation conducted by retail leadership (market managers) including feedback, quality and measurement tools
  • Develop and deploy certification process for retail market managers/district and regional managers and training leads
  • Assess learning needs, define learning goals, recommend and deploy best training methodology
  • Drive best practices through support of retail systems and Sales & Operating Procedures (SOP). Work alongside respective teams to develop job aids and process for training and deployment of their initiatives
  • Develop excellent relationships and partnership with corporate groups and leadership in order to provide effective training for the retail teams
  • Expert communication skills with special focus on ability to “reach” all audiences in an effective and scalable way. Focus on promoting understanding, learning, problem solving and information exchange
  • Emphasis on communicating the retail store training needs to corporate while developing training programs to close crucial gaps
  • Communicate information in a clear, concise and meaningful manner in one-on-one conversations, group presentations, job aids and writing
  • Fosters open dialogue and builds strong relationships with corporate teams in support of retail team training needs
  • Demonstrates a high level of professionalism, personal flexibility and resilience in dealing with daily challenges
  • Strong deployment and retail project management skills. Learning management systems deployment helpful
  • Knowledge of retail store operations, customer service and sales required
  • Knowledge of retail systems and a high comfort level when speaking and discussing retail systems training needs a must
  • Knowledge of adult learning theory, instructional design and how to use to impact retail sales and operations effectively
  • Passion and interest in the world of retail a must
  • Instructional design/learning & development experience
  • Five years of retail experience in a direct customer interactive environment
  • Three years of facilitation/training experience required. Retail or sales environment preferred
  • Three years of supervisory or leadership experience preferred
  • Google application experience preferred (slides, docs, hangout, etc.)
  • Develop and maintain training content, coursework (classroom or online), related performance tools (e.g. job aids, documentation) and manuals to support training delivery across the organization
  • Master's Degree in HR, Organizational Learning, or Organizational Development or six years of equivalent experience
  • 6 years experience developing and delivering training and development within a corporate/business environment
  • 5 years experience using HR Talent systems, including talent management and Learning & Management System for data and reporting of programs

Technical Training Development Specialist Resume Examples & Samples

  • Responsible for
  • Manage training projects with third parties when applicable
  • Maintain the integrity of training standards and records
  • Proofreading factory produced product related documents
  • Produce product and non-product training material and updates. Training material can be for Instructor Led Courses, ELearning, Self-learning, Job aids, or Surveys and includes PowerPoint presentations, learning guides, activity guides, information memos and tests
  • Support the development of any new training documents
  • Assist in the production of Service Training Plans
  • Participate as a Service Representative in the new products development process (PDP) as required
  • Interface with R&D, Sustaining or any other Department as required
  • Participate in product reviews as required
  • Ensure the content is linked/tracked/published in the LMS and associated to the relevant certification as required
  • Operate the LMS system
  • Manage project plans
  • Guide international trainers/Support team in any training development projects
  • Provide guidance on the production of Hill-Rom training material
  • Assist colleagues in the production of their training material as required
  • Review content of new packages of training material
  • Maintain the integrity of training standards
  • Ensure any content developed meets the training standards
  • Publish source material in its appropriate location (Training database/SharePoint.)
  • Maintain and administrate all training material
  • Initiate and maintain translation records
  • Train the Trainers as coordinated with their manager
  • Support understanding of programme/product details as required
  • Proofread any factory produced documents as required and/or as directed by their manager
  • Interface with R&D, Sustaining or any other Department in the creation of technical documents as required
  • International environment experience preferably
  • Training Development experience
  • Technical (Hydraulics / Pneumatics /Electrical/Mechanics/Electronics) experience
  • Supportive and positive attitude approach to work
  • Autonomy and initiative is required
  • Able to work independently or as a part of a team
  • Deep knowledge of Hill-Rom companies products preferred
  • Practically inclined

UC Training & Development Specialist Resume Examples & Samples

  • Welcome new employees warmly and help them acclimate to Equifax; reinforce that same courteous and professional manner with advanced employees
  • Instruct newly hired employees on unemployment concepts, the specifics of their particular job, UC Concepts and platforms, and any other essential skills for their role
  • Evaluate trainee progress and adjust training methods to suit individual trainee needs
  • The trainer will need to utilize both group and one-on-one training to teach procedures, state regulations, responsive customer service, etc
  • Reinforce the sense of urgency involved in handling dated materials and in organizing their work to accomplish team and departmental goals
  • Serve as a general subject matter expert for all employees through training programs, answering individual questions, and Ask Claims Training
  • Work closely with peers, Assistant Managers, and Directors to determine trainee needs and communicate trainee progress regularly
  • Attend work regularly, start and end sessions on time, and manage time effectively
  • Generate ideas and training classes to enhance the overall Claims Training program
  • Conduct client training and answer client questions specific to the courses
  • Effectively communicate important procedural and technology updates to UC/EWS
  • UC experience required, with ideal candidate knowledgeable on UIC, UCS, UHC, and SARC roles
  • Bachelor’s Degree preferred; education level is negotiable in light of greater experience in the job functions for which they are training
  • Prior leadership, presentation, and training experience preferred
  • Proficiency in Windows based technology and the Microsoft Office suite of applications
  • Use of presentations aids (projectors, power point, etc)
  • Instructional design, graphic design, or material development skills a plus
  • Thorough knowledge of unemployment is helpful, but can be offset with prior training and development field experience
  • Adhering to and complying with all applicable, federal and state laws, regulations and guidance including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.)
  • Adhering to Bank policies and procedures completing required training
  • Identifying and reporting potential suspicious activity to the BSA/AML Officer
  • Knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank
  • A bachelor’s degree in education, instructional design, computer science, or a directly related field from an accredited institution
  • Experience with Adobe Creative Cloud and Content Authoring tools (e.g., Photoshop, Captivate, Present, Acrobat Pro) and webinar platform (Connect)
  • Experience working with a variety of web conferencing, presentation, distance learning, and video editing tools and software
  • Experience with learning management systems (i.e., Canvas, Blackboard, etc.) to create and manage online courses, user accounts, course settings and enrollment options
  • Ability to communicate effectively, both in writing and orally
  • Proven ability to work with a high level of independence, balance multiple projects in development concurrently, prioritize assignments, and meet deadlines
  • Passion for innovation and enthusiasm for helping others learn using new technologies
  • Work with Subject Matter Experts (SMEs) to create job and site specific training. Utilize on-the-job, online, and classroom training. Incorporate all forms of electronic and traditional media. Key target groups including, but not limited to Analytical Development, Manufacturing Technicians, Environmental and Waste Water Technicians, Warehouse Material Handlers, and Facility Groups
  • Confer with managers to determine skill gaps and training needs. Promote training consistency by educating those in supervisory and managerial positions
  • Coordinate activities of instructors engaged in training employees. Train instructors to conduct training
  • Administer the Learning Management System
  • Schedule classes, based on availability of classrooms, equipment, and instructors
  • Evaluate current training materials and recommend changes
  • Evaluate site orientation program and recommend changes
  • Monitor budget to ensure that training costs do not exceed allocated funds
  • Write budget report listing training costs, such as instructors' wages and equipment costs, to justify expenditures
  • Monitor instructors during lectures and laboratory demonstrations to evaluate performance and provide feedback for improvement
  • Provide regular updates to the Rensselaer Leadership Team on training progress for each group and areas for improvement
  • Stay current with training trends by reading technical journals and texts at times beyond the 'normal' working hours
  • Recommend and implement methods to increase the quality of products and/or service
  • Exhibit safety awareness and safe work practices
  • Perform other related duties as may be reasonably assigned in the course of business
  • Bachelor’s degree with a major in business administration, psychology or a related field
  • At least three years of training experience in an industrial setting or related area
  • Strong attention to detail and organization skills
  • Ability to handle multiple projects and priorities in a professional and timely manner
  • Computer and internet skills including Microsoft Office
  • Assists in conducting research and works closely with training staff to perform a thorough needs analysis to determine the level of knowledge of bank employees. TDS will recommend proactive training solutions, based on the needs analysis to address the gap and to garner the support of Training & Development and Branch Management teams
  • Works closely with the Training Staff and internal branch supervisory and management teams, including internal projects and client groups to research and propose to management of training recommendations and strategies
  • Develops and designs curriculum support documentation including job aids, in such areas as bank systems, operations and technical training, including customer service and sales skills development for retail branch employees
  • Assists the team to design, create and develop training materials using a variety of training methodologies such as in-person, leader led training, web based technology, and applicable e-learning tools (Adobe/Captivate)
  • Creates new and update and design job aids and maintain all existing training materials for all bank system related training including, leaders’ guides, participant guides, PowerPoint presentations and job aids for all assigned projects and courses
  • Education: BA or BS Degree a plus but not required
  • Experience: 3-5 years of Retail branch or branch operations experience required. 1-3 years minimum of experience in a training and development, or equivalent leadership and employee development. Fluency in Cantonese or Mandarin preferred
  • Skills/Ability: Candidate must have strong organizational skills and be detailed oriented with strong customer service and presentation skills and excellent verbal communication and written skills. The candidate must be proficient in MS Office suite of applications but not limited to MS Word and PowerPoint. Position reports into Human Resources and must be able to maintain confidentiality and a professional demeanor in all business situations. Candidate will work under the supervision of the Training Director and/or Training Supervisor, however he/she must demonstrate a solid work ethic and have the ability to be self-reliant and work within an autonomous environment. Some travel (10% - 50%) throughout the US is required. Project Management skills are a plus
  • Ensure compliance with the hourly and salary colleague training plan, responsible for ensuring the training and qualifying of all Milford-based colleagues, in coordination with other trainers/supervisors
  • Manage Training Coordinators in the day to day fulfillment of the training plans
  • Lead cross functional teams in the development and scheduling of the annual training requirements for safety, quality and environmental training
  • Develop and maintain training matrixes for each of the identified job functions for all Milford colleagues
  • Lead cross functional teams to perform training needs analysis to determine appropriate training interventions
  • Design, develop and implement systems and procedures for training and qualification processes, and overall colleague development
  • Ensure that the facility complies with applicable Federal, State and Local requirements from a training perspective
  • Manage and coach trainers, on training methods, delivery and documentation as they conduct training with hourly & salary colleagues
  • Conduct training with hourly and salary colleagues as required
  • Monitor training records; Review monthly training record files for accuracy and completeness
  • Ensure all colleagues have received high quality training to include developing effectiveness checks, elevating training opportunities and gaps to management
  • Minimum of 5 years of relevant experience, preferably in a manufacturing environment
  • PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook); and other applicable applications
  • Ability to collaborate with cross functional teams
  • Organizational Development, Adult Education, Education or other equivalent discipline
  • Experience in implementing comprehensive training management systems and on the job training processes
  • Knowledge of personality profile instruments (MBTI or Insights)
  • Ability to conduct needs analysis to identify opportunities and solutions to resolve issues
  • Contributes to the development and design of general and specific business unit training programs that focus on standard concepts, competencies, operating processes, procedures, and systems
  • Researches and recommends training programs to ensure timely, relevant, and cost effective training in accordance with program objectives
  • Conducts training needs assessments to identify and analyze performance gaps for consultation with management
  • Facilitates general and specific business unit training programs that focus on general concepts and competencies (e.g. supervisory skills, conflict resolution, process improvement); uses and adjusts supplemental training materials and activities to support learning transfer
  • Reviews and maintains records for training programs, including, but not limited to, course evaluations and associate participation, and analyzes data and trends to recommend program changes
  • May serve as an internal resource to assist associates and managers in meeting associate development needs
  • May travel as needed
  • 2-3 years of training and development experience required
  • Knowledge of training and development practices and methods
  • Professional written and verbal communication skills, including presentation skills
  • Professional written and verbal communication skills, including group facilitation, influencing and persuading others
  • Ability to organize, manage and lead assigned projects
  • Ability to provide clear and concise feedback
  • Possession of a technical degree or diploma
  • Three years’ experience with Computer Based Train Control and Supervisory Control and Data Acquisition Systems
  • Experience in railway technical and operations environment
  • Experience in adult education
  • Experience in training administration
  • Knowledge of railway environment rules and procedures an asset; and
  • Understand of the importance of confidentiality
  • Proficient with Microsoft: Outlook, Word, Excel, PowerPoint
  • Fluent written and spoken communication skills that allow you to inform and advise others clearly
  • Initiative and the ability to offer new ideas
  • Organizational and planning skills to manage your time and to meet deadlines and objectives
  • Personal commitment to improving your own knowledge and skills

Safety Training & Development Specialist Resume Examples & Samples

  • Minimum two (2) years of experience in the EHS field
  • Experience developing and presenting training programs, preferably in a lean manufacturing or food industry environment
  • Experience in interacting with all areas and levels of personnel including Management, Maintenance, Production, and Administrative
  • Familiar with ISO, GFSI and/or FSMA systems experience preferred
  • Strong communications and interpersonal skills required
  • Computer and internet knowledge including Office 365
  • Problem solving, multi-tasking and strong organizational skills
  • Experience with work place evaluation procedures such as JSAs, Risk Assessments, and incident investigations including RCA procedures
  • Willingness to work second or third shift with occasional weekend shifts
  • Ability to identify resources to partner and create programs quickly and thoroughly while taking initiative to work with little guidance
  • The EHS Specialist will promote, coordinate and maintain all Environmental, Health and Safety (EHS) programs for two facilities
  • Monitors and ensures compliance with all applicable regulatory requirements and company procedures and initiatives
  • Research best practices and current EHS issues to develop and present training programs that improves understanding and engagement in the EHS program
  • Reads and interprets equipment and/or machinery handbooks in order to prepare material to train operators
  • Identifies and anticipates environmental, health and safety concerns and hazards
  • Stimulates a positive safety culture through visible efforts to prevent employee injury and illness and damage to the environment
  • Participates in meetings as needed to review program effectiveness and training progress
  • Track and record the effectiveness of the programs, and able to communicate effectively with leadership to identify and recommend new learning opportunities
  • Can utilize web/computerized programs, on-the-job training, classroom/instructor led based training
  • Partner with various departments and other subject matter experts within the company to design/revise new training projects for the staff
  • Support Lean Core Team training initiatives as needed
  • Updates and maintains all EHS files, records, metrics, training materials and SDS sheets
  • Develop Coordinates training sessions with departments
  • Supports areas in cross training initiatives
  • Shadows users performing their job functions in the identified software to understand their business processes, challenges with software, and best practices for efficient workflow
  • Partners with content experts to select learning strategies, media, and evaluation methods that engage the user and promote meaningful learning
  • Writes training documentation to be used in classroom training manuals, quick reference guides, and technical trouble-shooting
  • Responds to helpdesk tickets for end users needing training support and necessary data changes in database
  • Works with project management staff and application developers to evaluate software change requests submitted by end users and assists with testing of those changes as they are programmed
  • Achieves and maintains expert-level expertise in identified proprietary and 3rd party applications
  • Maintain an advanced level of knowledge related to e-learning tools and technologies
  • Travels to TeamHealth division locations for technical and business process training as needed (frequency of travel varies throughout the year, but has historically been less than 25% of work schedule)
  • Assurance of training plan execution
  • Cooperate with training and courses providers according to training requirements
  • Organize educational events and follow up the training process, managing participant lists, attendance tracking, equipment and materials assurance
  • Follows up any learning interventions or program to ensure application and effectiveness of learning
  • Conduct Core Curricula trainings
  • Preparation of reports (periodical and ad hoc)
  • TPMS system administration and reporting (PE, PDG, TA&SP)
  • Cooperation with F&C, PR creation for training needs
  • Must have functioned as a Technical Instructor or Instructional Designer for a minimum of 5 years with demonstrated knowledge of facilitation, analysis, design, and evaluations process of the instructional design process
  • Ability to learn and apply training and development processes of analysis, design, development, evaluation, and alternative delivery methods, including automated computer-based applications
  • Must be proficient in use of Microsoft Excel, Power Point, and Word
  • Knowledge /experience or the ability to learn evolving systems, such as assessment facilitation, need/task analysis, instructional design/development, and instructional evaluation
  • Possess good oral & written communication skills, be people oriented, capable of making effective oral presentations, and facilitating joint union/management assessment teams
  • Supervisory and/or leadership related experience with personnel and projects
  • Ability to cross-train, expand skill sets and competencies into multiple topics/disciplines and provide assistance in other instructional areas/activities, such as instructional skills development
  • Computer skills, such as application of flash techniques and testing/survey systems
  • BS/BA degree in education/training/instructional design
  • Maintains a safe working environment by complying with all safety & environmental policies in the workplace
  • Assists in development, execution & management of company-wide training & development initiatives, ranging from broad multi-month assignments to short-term, quick projects to include but not limited to: production training, on-boarding & in-boarding classes, front-line leadership & leadership development programs, etc
  • Identifies training & development needs within the organization through needs assessment & regular consultation with management & HR colleagues. Develops training plans that enhance the effectiveness of employee performance & are in alignment with business strategy & goals
  • Manages the delivery of a wide variety of technical & professional training initiatives using best practices in training delivery methods to address skills & development for employees within all areas of the company. Delivers content in a meaningful & engaging way to maximize learning & application. Identifies appropriate external learning partners & manages vendor relationships, as needed to support learning plans
  • Establishes relationships with subject matter experts, managers/supervisors & information critical contributors to support areas of training & development activities
  • Works with Training Manager in the development, implementation & delivery of leadership development programs for management team members including conceptualization, design, & content creation for all learning solutions (courses, workshops, e-learning, assessments, & other development forums), including a mix of in-house & third-party solutions
  • Facilitates feedback & gains buy-in on new & enhanced tools, programs, & processes, working closely with both business partners & internal customers when appropriate
  • Recruits, hires, trains & develops staff. Provides direction to & development of employees through daily coaching, the administration of performance management & the creation & implementation of development plans
  • Maintains current knowledge of advances in training & development & applies leading-edge methods & practices to improve company programs
  • Manages & maintains new employee orientation (Progressive Advanced Skills & Safety) along with other activities that support the onboarding & in-boarding processes, working with other departments involved in the process to include Trainer deployment & assignments
  • Develops training materials including trainers' notes, handouts, workbooks & presentations for the training team as well as for other internal subject matter experts
  • Assists Training Manager in developing & managing an annual training & development budget, forecasts costs & delegates numbers as required by organizational planning & budgeting systems
  • Assesses instructional effectiveness & produces summary evaluation reports to determine the impact of training on employee skills. Compiles monthly reports for Training Manager relating to the progress/metrics regarding learning & development initiatives & deliverables
  • Creates & delivers train-the-trainer learning sessions as appropriate for both experienced trainers & leaders-as-teachers. Serves as a role model for excellent instructional facilitation & develop those capabilities in others
  • Develops & implements effective internal marketing campaign to ensure employees are aware of training & development resources & programs & know how best to utilize
  • Performs all other duties & responsibilities as assigned
  • Bachelor's degree in Organizational Development, Human Resources, Industrial/Organizational psychology, or related business degree preferred
  • Demonstrated training experience in a manufacturing environment developing consultative solutions with measurable results and positive impact for both an hourly and salaried population
  • Possesses a strong business acumen and has experience working with a variety of instructional platforms and technologies
  • Strong interpersonal communication skills including influence, collaboration and building relationships
  • Demonstrates strong project management and vendor management skills to support program design and delivery. Can site examples where ability to manage risk and ambiguity, define scope, and manage multiple priorities and internal client expectations to meet objectives was accomplished
  • Demonstrated ability to effectively interact and communicate with multiple levels and disciplines. Possesses and displays strong consulting skills, including the capability to quickly identify and develop improvement opportunities and build the trust and confidence and credibility of key HR partners, individual contributors, line managers and leaders
  • Possesses and demonstrates strong facilitation skills to facilitate meetings, processes and operations. Develops and inspires others as a facilitator of organizational design, engagement, culture and skills management processes. Builds and maintains relationships that motivate, guide and reinforce the performance of others towards goal accomplishments
  • Possesses excellent analytical and problem solving skills
  • Balances immediate and long-term priorities seeking to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals
  • Articulates, inspires, and engages commitment to a plan of action aligned with organizational mission and goals. Proven capabilities in managing complex projects. Demonstrated attention to detail and the ability to manage changing and competing priorities is critical to this role. The ideal candidate will be a self-starter with a passion for talent development and process improvement
  • Must have advanced computer skills in Word, Excel, and PowerPoint applications
  • Highly organized with ability to work independently as well as part of a team
  • Exhibits integrity through fair and ethical behaviors in all activities; maintains accountability for performance
  • Strong attention to detail with well-developed organizational and communication skills
  • Proven experience developing work processes to improve outcomes for the team/customers
  • Understanding of adult learning techniques; corporate facilitation experience preferred but not required
  • Significant Subject Matter Expertise in at least one of these business units or departments: Medical Billing, Accounts Receivable, Account Disputes (government or non-government payors) or self-pay patient collections. Competitive internal applicants will have experience in either the National Insurance Center (NIC), National Medicare/Caid Center (NMC) or National Collection Services (NCS)
  • Intermediate ability to effectively create and present dynamic materials in a standard format and systems training
  • Intermediate level consulting skills
  • Advanced ability to engage participants in both classroom and electronic classroom enviroments
  • Intermediate knowledge of training tools and utilization of multimedia training techniques
  • Intermediate ability to effectively communicate both in person and via remote methods (Centra, GoToMeeting, and conference calls)
  • Ability to work with little direct supervision applying generally accepted department philosophy
  • Strong commitment to leadership and Conifer values
  • 2 - 3 years experience in training or lead position
  • 3 - 5 years in healthcare administration
  • Ability to lift 10-15 lbs
  • Call Center environment and normal office

HBO Training & Development Specialist Resume Examples & Samples

  • Design, develop, deliver and evaluate company-wide employee training programs, working closely with OE Department Leadership, as needed, and HR Generalists, and clients groups
  • Develop and organize training manuals (print and digital), multimedia and visually rich aids, and other educational materials
  • Utilizing employee feedback evaluations—analyze training needs to develop new training programs or modify and improve existing programs
  • Manage program design of external vendors
  • Research and benchmark best-practices in Training and Development
  • Handle all course set-up for internal training programs
  • Handle ad-hoc training design and development for internal client groups (customization)
  • In collaboration with VP Organizational Effectiveness, designing, developing and executing department off-site and team-builds
  • Responsible for performing miscellaneous duties related to training and development
  • Minimum two plus (2+) years of experience in Training and Development, preferably in a lean manufacturing or food industry environment
  • Must have experience dealing Production Training, Safety, Quality, HR, and general basic training skills
  • ISO or Global Food Safety Initiative system experience preferred
  • Computer and internet knowledge, problem solving, multi-tasking and strong organizational skills are necessary as well
  • Supervisory training, leadership development, effective communication, business activities, etc
  • Partner with various departments within the company to design/revise new training projects for the staff
  • Research best practices and create training materials needed to facilitate training programs
  • Reads and interprets equipment and / or machinery handbooks in order to prepare material to train operators
  • They may partner with other subject matter experts to implement programs or hire training professionals
  • Monitor and maintain programs to ensure updates and improvements are maintained
  • Participates in departments meetings as needed to review training progress
  • Track and record the effectiveness of the programs
  • Communicate effectively with leadership to identify and recommend new learning opportunities
  • Coordinates training sessions with departments
  • Recommends training validations methods
  • Other tasks as assigned by EHS Manager
  • Working with leaders and employees to identify development needs to drive training initiatives
  • Create, execute and administer training plan across 3 plants
  • Develops effective training materials as needed utilizing a variety of media and learning methods
  • Schedule and coordinate approved training programs
  • Select and assign instructors or vendors to conduct training
  • Evaluate training methods and effectiveness of programs and trainers
  • Ensure accuracy and compliance of training records through ownership of tracking and reporting
  • Develop, track, and communicate training metrics
  • Conduct training programs and/or identify and develop trainers as appropriate
  • Maintain training equipment and procedures
  • Leads the On-the-Job Training process for RAP; Partners with OJT Champions/OJT Coordinators and Productions Supervisors to facilitate tracking and administration of OJT training
  • Create job-specific development plans for production roles
  • Partner with local community colleges and training resources to develop or provide technical training solutions
  • Provides additional training and/or training support as requested by leadership or as business needs require
  • Conducts job analyses and develops job skills checklists
  • Support onboarding and day one orientations for new hires within site
  • Fosters an environment that promotes Eaton’s goals, philosophies, and encourages continuous improvement through participation and teamwork; performs other duties as required
  • Bachelor’s degree from an accredited institution required
  • Minimum of 2 years of experience within a Training and/or Development Environment
  • Must be legally authorized to work in the US without company sponsorship
  • No relocation benefit is being offered for this role. Candidates must reside within a 60 mile radius of the facility to be considered for this role
  • Bachelor’s Degree in Psychology, Industrial Relations, or Human Resources
  • Experience with MAPICS, Enovia, Oracle, SAP
  • Knowledge of Manufacturing processes preferred
  • Ability to demonstrate technical training experience
  • Excellent facilitation/coaching skills
  • Strong employee relations skills with the proven training ability to drive change and continuous improvement
  • Strong Project Management and Analytical skills
  • Computer skills: MS Windows, PowerPoint, Access and Excel
  • Ability to work and communicate with diverse groups
  • Demonstrated proficiency in 5S+ and Lean manufacturing
  • Strong drive for results and sense of urgency; data and metrics-driven
  • Great organizational skills and demonstrated ability to get results
  • Must be able to work and facilitate training across Raleigh Area Plants, multi-site campus
  • 90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree
  • 120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree
  • No. Do not contact my employers, past or present
  • Assist manager with the development, assessment and analysis of company training curriculum and programs that align with company business objectives
  • Develop, present, deliver, facilitate and administer training programs that support organizational learning strategies and outcomes, including but not limited to supervisory curriculum and training for company’s human capital management system
  • Assist in the design and development of training course materials such as job aides, facilitator guides, participant guides, presentations, and train the trainer materials that meet program objectives and learner’s needs
  • Assist in the development of change management plans, including training and communication plans, and employee messaging
  • Provide coordination and facilitation support to internal clients to meet individual, team and department goals and objectives
  • Research best practices, conduct and analyze needs assessments, evaluate organizational capabilities and make recommendations to close performance gaps
  • Research, evaluate, and recommend outside training resources, products, courses, materials, instructional technologies to enhance existing programs and /or develop new training programs
  • Manage training related tasks such as logistics (e.g. space, classroom setup, supplies), collaboration and coordination with outside vendors, (e.g. to schedule training, coordinate materials) enrolling participants, and communications plans (e.g. website, marketing campaigns, employee messaging)
  • Execute training and development programs
  • Develop and administer surveys and other assessment methodologies to evaluate learning effectiveness. Analyze data, provides reports of results, and makes recommendations for future training designs
  • Collect and monitor training data and records
  • Assist manager with the development and management of training budget
  • Provide assistance with other training initiatives and special projects in Human Resources and Talent Management, including performance management and succession planning
  • Participate in training certification programs in order to be qualified to train others, as needed
  • Assess training needs through interviews with executives, supervisors, and employees
  • Design, create, and deliver training classes and materials to a diverse audience, using a variety of techniques
  • Provide leadership development training for all new and existing foremen
  • Select and assign instructors or vendors to conduct training, when necessary
  • Perform administrative tasks, such as scheduling classes, updating employee training records, and managing skill certifications
  • Design and conduct new hire orientation
  • Establish mentorship program for new hires
  • Develop and administer a program to enhance employees' satisfaction with their jobs and working conditions
  • Offer specific training programs to help employees maintain or improve job skills
  • Attend meetings and seminars to obtain information for use in training programs
  • Assist in recruiting new hires
  • Provide training in various environments, including jobsites
  • Ability to use basic PC tools (Windows, Word, Excel, PowerPoint, Explorer and Outlook)
  • Experience using content creation software (Adobe Captivate and/or Articulate Storyline required), and distance learning tools (i.e., WebEx, GoToMeeting, etc.)
  • Experience using Learning Management Systems (administrative experience preferred, but not required)
  • Demonstrated ability to establish and maintain credibility as a knowledge resource
  • Ease at establishing rapport, initiating conversations, and remembering names
  • Ability to maintain professional relationships with the field sales force and home office staff
  • Analytical skills, including process improvement
  • Strong, proven organization and priority management skills; ability to manage multiple responsibilities
  • Ability to follow through on a project from beginning to end
  • Willingness and ability to follow instructions, work within a team, and work independently
  • BA/BS degree, preferably in business-related field
  • Minimum 4 years training experience related to systems and/or processes, including content development, conducting training classes & presentations in person and via distance learning, and creating training curriculum & materials
  • Minimum 2 year experience with various training software development tools (i.e., Adobe Captive, Articulate Storyline, etc.)
  • Financial Service Industry experience required
  • Experience with a Broker/Dealer Platform and associated concepts (ACATs, Trading, Account Opening, etc.)
  • Investment Product experience
  • 1 year or more sales experience preferred, but not required
  • Work effectively using strong interpersonal and communication skills with a wide range of constituencies in a diverse community
  • Excellent knowledge of adult learning methodologies and or instructional design
  • Must be able to define issues, collect data, establish facts, and draw valid conclusions
  • Use problem solving, analysis and evaluation to create training that resolves issues or improves learner understanding
  • Work independently of supervisory and technical help
  • Experience with corporate learning management systems and online training authoring tools such as Cornerstone LMS or Articulate Storyline is preferred
  • Must have strong MS Office skills including Word, PowerPoint, SharePoint and Excel skills
  • Works from oral or written instructions and a variety of complex specifications, training specifications, training manuals, etc
  • Up to 25-30% travel required
  • Primarily responsible for material development
  • Classroom facilitation up to 50%
  • Works with department leadership, subject matter experts and the Training Manager to develop outstanding learning solutions
  • Utilizes ADDIE as well as other Adult Learning Methodologies to build effective learning experiences that enable adult learners to improve job performance
  • Builds productive relationships that deeply integrate business knowledge and metrics with learning objectives and performance expectations
  • Creates robust, blended learning solutions through a variety of instructional strategies such as job aids, professional curriculum, simulations and technology based methods
  • Utilizes effective project management skills to develop timelines, communicate progress, coordinate resources and seamlessly implement learning solutions
  • Creates and maintains professional, well-designed training materials
  • In every interaction, advises consults and educates to listen and proactively seek opportunities to solve business challenges
  • As needed, may facilitate training classes to include products, systems, processes, and operational techniques
  • Creates an engaging classroom environment and appropriately manages throughout training
  • Uses classroom tools appropriately; providing real life examples
  • Maintains dignity of students at all times
  • Coaches trainees to find answers instead of giving the answer
  • Proficient with Microsoft Office suite of products
  • Ability to work independently and proactively
  • Claims experience
  • Facilitate instructor-led training, both class and virtual
  • Facilitate and/or product creative and engaging virtual learning events
  • Develop training content consistent with instructional design standards, adult learning theory, knowledge of target audience, and sound project management skills
  • Conduct regular needs assessments to identify and prioritize organizational learning and development needs and methods
  • Collaborate with other departments to support enterprise-wide organizational development activities, such as leadership development, performance management, and culture development
  • Provide metrics and analysis on the effectiveness and impact of learning initiatives against employee performance
  • Support the management of learning management systems
  • Manage and liaise with external training service providers and vendors
  • Actively participate in ad-hoc team projects across the organization
  • Specialize in product and systems knowledge to directly support teams with a technical focus (Sales Engineering, Strategic Partner Integrations, Client Solutions, and Global Product)
  • Minimum of 2 years’ experience in a training and development related position
  • Computer proficiency with MS Office
  • Technical proficiency preferred in the following areas

Non-technical Training & Development Specialist Resume Examples & Samples

  • Assist in the planning, development and execution of all Non-Technical training programs for new and existing BMW, MINI and BMW i employees (including instructor-led training, web-based training and in-store training for Sales, Product, Parts, Service, and Finanical Services)
  • Conduct regular evaluations of existing training programs by surveying Retailers and seeking feedback from internal stakeholders (Sales, Aftersales, Financial Services)
  • Provide direction to internal and external trainers/developers as required to incorporate content updates to existing training programs and design new training material
  • Work closely with Purchasing and Legal to manage the RFP process for non-technical facilitation, content development, drive events, etc
  • Build relationships with training colleagues in other markets and assist in establishing partnerships and identifying synergies
  • Identify opportunities to adapt BMW AG and BMW NA training materials and other relevant non-technical documents for use in the Canadian market
  • Regularly communicate with Sales, Aftersales and Financial Services to ensure departmental objectives, strategies and initiatives are supported by training programs offered by the University
  • Manages the relationships with all External trainers and provides direction to ensure alignment and achievement of internal objectives
  • Participates in international Aftersales Conferences on behalf of BMW Canada
  • Assist in the roll-out of web-based training and virtual classrooms
  • Responsible for tracking and reporting of training KPIs related to non-technical training
  • Provide support to other members of the University Team including product launch training, incentive trip planning, sales contest planning, fleet planning, budget planning, etc
  • Other related duties of a general or unspecified nature
  • Previous experience in the field of learning and development
  • Current automotive industry background preferred
  • Well developed written and verbal communication skills
  • Strong computer skills in Microsoft Office
  • Ability to thrive in a fast-paced, work-intensive environment
  • Demonstrated team player
  • Flexibility to travel and attend meetings and conferences within Canada and abroad
  • Associates degree or related experience in a quality and training environment
  • Demonstrated ability to develop e-learning and other learning assets from a variety of software authoring applications
  • Strong knowledge of Articulate Storyline, Studio, and Adobe Captivate a plus
  • Manage the site training program in accordance with business needs, regulatory requirements, and Quality Management System
  • Evaluate and assess training needs and programs to meet business objectives and priorities
  • Prepare annual training plan in collaboration with Human Resources, Quality and other stake holders
  • Provide input for training activities for management to review and budget
  • Conduct new hire orientation, which includes Quality Systems, Safety, and Operation protocols, etc
  • Plan, organize, develop and direct a wide range of training activities including classroom training; electronic learning; multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops
  • Partner with supervisors and managers to develop training plans, specifications and course content
  • Facilitate the preparation of the training materials
  • Build strong cross-functional relationships
  • Identify and train the trainers who will be responsible for training employees
  • Facilitate the deployment of training, predominately through online training tools and electronic multimedia
  • Maintain certification programs, site training database, training assessments and training records
  • Verify training completion for new documents and revisions per the training assessment requirements
  • Participate in internal audits as an observer and assist with the internal auditor training program
  • Perform training audits
  • Manage a variety of training projects
  • Assist with external Quality Management System and Regulatory audits
  • 5+ years of experience in Gas Distribution. Ability to learn and apply training and development processes of analysis, design, development, implementation and evaluation of assigned programs. Training, presentation skills, and/or public speaking experience are preferred
  • Must have functioned as an Utility Mechanic, Street Leader or have experience as a Distribution Supervisor with adequate background in the operation, construction and maintenance of the Gas Distribution system
  • Ability to learn and apply training and development processes of analysis, design, development, implementation and evaluation of assigned programs
  • Knowledge of /experience or the ability to learn evolving systems such as IWMS/SAP, etc
  • Experience in welding to API 1104
  • Experience in District regulator troubleshooting and repair
  • Possess good oral & written communication skills, be people oriented, and capable of making effective oral presentations
  • Supervisory and/or leadership related experience
  • Ability to cross-train, expand skill sets and competencies into multiple topics/disciplines and provide assistance in other instructional areas/activities
  • Has knowledge of Excel, Power Point, and Word. BS/BA degree
  • CDL license

Training & Development Specialist Technical Specialist Resume Examples & Samples

  • Lead a team of trainers across the program to support the business community with knowledge, skills, and abilities to utilize the application (and any other BI tool implemented) effectively on their jobs
  • Maintain and administer Sharepoint to contain tools, resources, training calendar and information for the application users
  • Develop follow-up of annual customer survey
  • Develop and deliver episodic and monthly end user group mail communications
  • Use the application resources, products, tools and information to empower end users with better knowledge of reporting and analytical capabilities
  • Develop and maintain Custom Subject Area training as new marts or updated data sets become available to users
  • Deliver training catalog or custom training offerings to be delivered in both: classroom (at Government locations) and webinars formats
  • Provide SAS users and managers with the knowledge, skills and ability to use and implement SAS reporting and analysis module(s) within the local office(s); and
  • Creating standard/shared reports and analysis and distribute via Microsoft and via the SAS web applications
  • 15+ years of training experience, to include creating training content as well as conducting training sessions with technical users
  • Support the business community with knowledge, skills, and abilities to utilize the application (and any other BI tool implemented) effectively on their jobs
  • Develop and maintain subject area data dictionaries
  • Develop and maintain task level job aids for the application functionality
  • Facilitate and support of Integrated Project Teams which will address topics such as new or updated subject areas/data sets, reporting requirements resulting from the migration of form types to different systems, and data validation issues
  • Develop a quarterly SMART electronic newsletter; and
  • Develop and maintain a standard training catalog at a minimum to include—
  • Provide training modules that will include PowerPoint content, live system demonstrations and hands on practical exercises
  • Develop and maintain data workshops to support meeting new and existing end users operational mission duties
  • Develop a standard training program for beginner, intermediate and advanced SAS Enterprise Guide (EG) users that includes—
  • Standard data integration techniques for merging external data sources with SAS Libraries and imported datasets
  • Querying techniques using SAS syntax and the graphical user interface (GUI) query builder
  • Performing descriptive and predictive statistical analysis
  • Simple SAS syntax techniques (including data steps structure and proc structure), and
  • Performing statistical analysis using the SAS EG GUI
  • 5+ years of training experience, to include creating training content as well as conducting training sessions with technical users
  • DHS experience
  • Experience in one or more of the following technologies and tools
  • Ability to search out current requirements from multiple sources
  • Ability to develop, organize and present training using multiple delivery methods
  • Ability to use the IT equipment and software development programs used to assemble training using current methods
  • Ability to research, develop and organize and present material to adult audiences
  • Experience participating in process improvement events
  • Create training strategies and develop solutions to be used across the enterprise Talent Acquisition organization
  • Partner with the Sector Talent Acquisition organizations and other functional stakeholders to design, develop (including curricula, training/retraining requirements, and identifying required trainees), and conduct talent acquisition training for the Enterprise
  • Summarize and report training information for executive reviews, audits, and compliance
  • Evaluate and/or oversee contractors or vendors to develop and/or administer training programs
  • Responsible for development of e-learning programs
  • Monitor and report on Talent Acquisition compliance programs (e.g., revolving door, VEVRAA, OFCCP, etc.)
  • Policy and Process
  • Develop enterprise Talent Acquisition processes and procedures to maximize efficiencies and to ensure continued compliance with government requirements and harmonization with the other NGC policies and processes
  • Maintain and ensure policies and processes remain current, accurate, and relevant
  • Bachelor’s degree and minimum 6 years of experience in Learning & Development functions, data administration, training, or related functions or a master’s degree and minimum 4 years of experience in Learning & Development functions, data administration, or related functions
  • Experience with training, training coordination, and data administration
  • Experience implementing emerging digital technology applications (e-learning, web-based training, mobile learning, virtual instructor-led training, videos, tutorials, etc.)
  • Deep understanding of Government compliance requirements
  • Ability to work under strict deadlines and be able to manage project deadlines and changing priorities
  • Completed training and/or coursework in instructional methods, preferable in a Training and Doctrine Command (TRADOC) approved Instructor Training Course
  • Familiarity with typical classroom layouts and operation and the teaching aids and equipment generally utilized in a military classroom setting. Contractor shall report to the designated training area a minimum of thirty minutes prior to the start of each class to ensure all equipment and course material is readied
  • Familiarity with distance learning protocols in the Army Learning Management System (ALMS) Blackboard. This includes such skills as managing student enrollments, facilitating in a distance-learning environment and using the grade book features of ALMS
  • Proficiency in the use of academic counseling techniques, evaluation, and feedback
  • Availability to meet any schedule revision upon one working day notice of such change. Work schedule will be determined on a weekly basis

Msla-training & Development Specialist Resume Examples & Samples

  • Develops and facilitates training/education programs for newly hired and/or established staff
  • Participates in the development of education materials and online processes
  • Ensures learning facilities are set-up and ready for training program events including equipment
  • Prepares and training aids; instruction materials, handouts, evaluation forms, and visual aids
  • Provide leadership within the classroom (on site and/or virtual environments such as Web-ex)
  • Obtain and report training metrics/generate education related reports/surveys
  • Assess the training, education and organizational development needs of staff
  • Participate in ad hoc projects and events
  • Assist in development of user guides and job aides
  • Meet with subject matter experts
  • Mentor and provide resourcing to others
  • Performs related duties, as required
  • Associates Degree in related field
  • Minimum of 2 years of developing and delivering training classes
  • Experience implementing adult learning theories and principles
  • Previous adult classroom/virtual training and education experience
  • Experience managing multiple projects to completion in a high energy environment
  • Intermediate to advanced knowledge of Microsoft Office Suite
  • Intermediate knowledge of online authoring tools such as Captivate and Articulate
  • Experience conducting department and organizational training needs assessments
  • Self-motivated, detail-oriented, organized and adaptable
  • Strong organizational, interpersonal and time management skills
  • Ability to work independently, and in conjunction with team members
  • Ability to lift up to 25 lbs. (transferring training materials)
  • Travel will be required and estimated to be up to 20%
  • All candidates will be expected to provide work samples and to deliver a short presentation in front of a group.*
  • Previous experience working within a large organizational structure
  • Researches, develops, and designs general and specific business unit training programs that focus on advanced concepts and competencies (e.g. leadership development, change management)
  • Evaluates training programs to ensure timely, relevant, and cost effective training in accordance with program objectives
  • Assesses and analyzes training needs and prepares reports to identify gaps and recommend solutions
  • Facilitates custom and specific business unit training programs that focus on advanced concepts and competencies (e.g. leadership development, change management, process improvement); uses and adjusts supplemental training materials and activities to support learning transfer
  • Reviews and analyzes records for training programs, including, but not limited to, course evaluations and associate participation, data and trends to recommend program changes
  • May serve as an internal consultant to assist associates and managers in meeting associate development needs and performance objectives
  • 3-4 years of training and development experience required
  • Knowledge of training and development practice and methods, including needs assessment and/or instructional design
  • Knowledge of training theories and principles, including applied behavioral science, adult
  • Bachelor’s Degree or higher
  • 3 or more years of instructional design, adult learning, training or technical documentation experience within an industrial, manufacturing, or military environment
  • Experience working with Subject Matter Experts and Leaders to develop resources that align with adult learning principles
  • Experience with properly drafting and documenting a formal process and outline requirements in an easy to learn format
  • Experience with Microsoft Office tools such as: Word, Excel, Outlook and PowerPoint
  • Master’s Degree or higher in Adult Learning, Human Resources, Industrial Psychology
  • Experience working with SharePoint, Articulate Storyline, Learning Management Systems, Video / Mobile learning
  • Experience within a pulp and paper mill environment
  • Must have 5+ years of experience and thorough knowledge of the purpose/function, construction, maintenance, troubleshooting and safety related practices/procedures required to work on the Underground Subtransmission and Distribution systems and the electrical apparatus used
  • Experience in lead and transition splicing
  • Commercial Driver’s License (CDL) for Class ‘A’ vehicles
  • Experience in transition splicing, BUD, and the electrical/mechanical operation of network protector equipment
  • Training and/or presentation skills, or public speaking experience
  • Ability to cross train & expand skill sets and competencies into multiple topics or disciplines and provide assistance in other instructional areas
  • Basic Computer skills
  • Lead global curriculum development for Waters separations products, and design comprehensive learning paths for Waters internal and external customers
  • Design and develop courses, and ensure associated blended learning activities enable customer success throughout the complete customer experience
  • Deliver technical training courses to services personnel, evaluate and report on course attendees, and review and respond to attendees’ course assessments
  • Facilitate global collaboration of services trainers and trainees, and host round-table discussions with instructors and customer representatives
  • Assess training needs in terms of product, learner, and business requirements. Identify intended audiences, perform task analyses, and define learning objectives
  • Partner with learning architecture team to define training content requirements and ensure training deliverables are fit-for-purpose
  • Capture best practices and ensure consistency of course delivery by performing in situ audits of global training activities
  • Participate in the Waters Product Development Process by creating training plans for new products, and act as an in-house advocate for field-based instructors
  • Pilot new training programs by delivering courses to representative/intended audiences, and conduct train-the-trainer activities to enable field-based delivery
  • Implement evaluation strategies for new courses. Continually monitor training effectiveness, and make improvements to prior work
  • Foster constructive and cooperative working relationships with marketing, professional services, service support, and services engineering groups
  • Maintain technical knowledge and instructional design acumen, and present to colleagues on select topics
  • Mentor new Training & Development Specialists to comply with Waters Quality Systems, Good Laboratory Practices, and Environmental Health & Safety standards
  • Represent Waters Educational Services by participating on Waters Global Services project teams, and attend services meetings to present on training developments
  • BS/BSc or higher in analytical chemistry, biology, or related science; MS/MSc or PhD is beneficial
  • 8+ years of work experience specializing in liquid chromatography within the pharmaceutical, clinical, fine chemical, or food/environmental industry
  • Prior experience working with Waters Alliance and Acquity systems is required
  • 5+ years of experience developing and/or delivering technical training courses
  • Prior project management experience is beneficial
  • Implementing authoring tools, such as: Captivate, Articulate, and others
  • Collaborating and openly communicating with appropriate departments
  • Interfacing daily with the Project Manager, Project Lead, Subject Matter Expert(s), in addition to members of functional team, such as Graphic Artists Test Lab Personnel
  • Bachelor's degree in Education, Organization Development, Training and Development, Instructional Design Technologies, or equivalent combination of education and related experience
  • Experience evaluating education or training needs, and designing, developing and implementing interventions using a systematic approach
  • Experience applying learning, training and development theories and technologies through instruction and coaching others
  • Experience using desktop computers and associated software applications
  • Analytical, decision-making and project planning skills
  • Ability to communicate effectively, both verbally and in writing
  • Ability to interact with others and to work both independently and as part of a team
  • Experience designing and developing online products and training programs for scientific organizations
  • Working knowledge of LLNL’s ES&H manual document sections 40.1 and 50.1
  • Familiarity with DOE Nuclear Facility, ES&H, and RCRA requirements
  • Creates and provides general, standardize and customized training to all employees including new hire, refresher and just in time training on minor enhancements. Functions as a subject matter expert in at least one area of specialty
  • Maintain records, reports and other documentation of training activities
  • Represent the Training team at site and at routine leadership and other gatherings
  • Assist operations management with training needs, coordinating enhancements or needs assessment including independent proactive identification of issues and opportunities
  • Other training related duties as assigned
  • Significant Subject Matter Expertise in at least one of these business units or departments: Medical Billing, Accounts Receivable, Account Disputes (government or non-government payors) or self-pay patient collections. Competitive internal applicants will have experience in either the National Insurance Center (NIC), National Medicare/Card Center (NMC) or National Collection Services (NCS)

Fossil Training & Development Specialist Resume Examples & Samples

  • The design, development, and implementation of required training programs needed to support the classroom and virtual training environments for Energy Career Program Students and Interns at PSEG Fossil's Keys Energy Center in support of the organization's community outreach
  • Conducting training in classroom, shop/laboratory, virtual classroom, simulators, Hands On Training, and self-paced/individualized instructional environments
  • Conduct training program assessments and personnel competency assessments
  • Design and develop Hands On Training programs
  • Develop instructional materials, performance measures, and qualification standards to support training programs
  • Analyze personnel performance to identify training and non-training issues
  • Provide necessary support in the planning and administering of “Theory into Action” field trips to other generating facilities
  • At least 1 year experience as an instructor or teacher in a technical field
  • Valid Driver's License: Must travel to Fossil Training headquarters in New Jersey when required
  • Demonstrated ability to communicate, instruct, and facilitate personnel development within classroom, shop/laboratory, simulation, Hands On Training, self-paced individualized instructional environment, and online learning environments
  • Demonstrated experience in development and application of formal performance-based training in multiple topics using the principles of SAT
  • Knowledgeable in Algebra, Chemistry and Physics at the High School level
  • Demonstrated use of effective lesson planning and assessment strategies
  • Able to effectively communicate with students and maintain a proper learning environment. Computer literate with a working knowledge of Microsoft Office products
  • Power Plant Experience
  • 5 years classroom training / teaching experience
  • Familiarity with EEI Poss/Mass test
  • To consult and collaborate with managers and employees on the identification of learning and development needs
  • To consult and collaborate with managers and employees on the design and delivery of innovative learning and development solutions
  • To deliver learning and development solutions both in person and e-learning formats including on boarding, personal development and management development programmes
  • To consult and collaborate with managers and employees on the assessment and evaluation of learning and development solutions ensuring that outcomes are defined and communicated
  • To project manage learning and development solutions ensuring that opportunities are seized to showcase results
  • To liase with a variety of external training providers to source learning and development programs ensuring value add i.e. technical learning and development solutions
  • To support the learning and development team to raise the profile and creditability of the learning and development solutions offered
  • To develop innovative learning and development solutions to support the needs of the business i.e. quick guides, e-learning and webinars
  • To assist with the communication, promotion and organisation of learning and development events
  • To participate in audits undertaken by our customers ensuring that any improvements or corrective actions are implemented
  • To participate in both internal and external audits i.e. environmental, quality and health and safety, ensuring that any improvements or corrective actions are implemented
  • To create and consult on change management activities across the organization and in collaboration with managers and employees
  • To track key metrics / measures within learning and development to ensure value add and as a basis for continuous improvement
  • To support key global initiatives including employee engagement, diversity, culture and change management
  • Our employees are the reason we have been successful in the past and the reason we will be successful in the future. Employees’ skills, talents and work ethic have defined the business and will shape our collective future
  • Partner with the department directors, managers and supervisors to create modules on basic theory, critical assay processes, and clinical background for assays and processes
  • Provide basic laboratory fundamentals including pipetting techniques and troubleshooting
  • Provide appropriate soft skill courses including appropriate communication and email etiquette
  • Personalize training activities for the various hiring positions and departments (Customer Service vs Molecular Oncology)
  • Assist with a seamless transition for the employees to begin working in their departments (including network and phone access)
  • Create LEaD modules for common topics
  • Assist the QA department in managing new employee files (including diplomas, transcripts, CVs, and colorblind assessments)
  • Manage the Onboarding Program which includes sessions on specimen management, customer service, information systems, departments and quality systems as well as may others on documentation, validation, and safety
  • Partner with various departments including laboratories, support groups, quality assurance and human resources
  • Continue the Director Talks and Let's Talk Science Day
  • Manage the Continuing Education Program
  • Support the Quality Management System

Sales Training & Development Specialist Resume Examples & Samples

  • Bachelor’s degree with 3-5 years relevant training/facilitation experience preferred
  • Associates degree or equivalent work experience required
  • Will consider candidates with business-to-business sales background with a basic understanding of adult learning concepts or candidates with strong training design/development background and business acumen
  • Effective verbal and written communication skills, organizational skills and the ability to handle multiple priorities
  • Ability to assess individual training needs and determine training methods and tools to meet training objectives
  • Manage RM’s training courses developing online, virtual, instructor led, training materials, editing and creating video production
  • Lead the analysis, design and development of learning solutions while providing guidance to RM SMEs on how best to apply instructional design methods, tools and techniques to provide targeted learning solutions
  • Work in collaboration with RM SME’s to determine end-learning goals and to manage/support the design, development and implementation of solutions to meet those needs
  • Build and maintain effective working relationships with stakeholders to efficiently gather information and feedback related to RM training programs
  • Develop and manage the training communications plan for the RM audience ensuring employees and line managers are well informed of all offers for local, regional and global offices
  • Manage and maintain RM training content on RM Share Point, RM University, RM Training Calendar and GRMTraining mailbox
  • Support annual program planning activities, quarterly training council meetings, and vendor selection process
  • Manage on boarding process for new hires and administer training requirements
  • Generate and manage standard and custom/ad hoc report requests and training queries
  • Manage the effective administration of RM learning programs utilizing My Talent & Learning in coordination with Learning Service Group
  • Support the broader RM Commitment and Midstream Academy agenda by contributing ideas via global workstreams and deploying best practices
  • 5 or more years of recent hands on experience with webinar, authoring, video and graphic design tool usage
  • Experience with the design, development and implementation of training content, performance support tools (e.g. CBT, presentations, job aids, reference materials, checklist, procedures, assessments, etc.)
  • Instructional design experience with authoring software tools experience required
  • Multimedia video content development experience with video editing tools required
  • Experience with website development and content management required
  • High level proficiency with MS Office applications with key strengths in Power Point, Word, Excel, Visio and/or Project
  • Experience with Adult learning theory and knowledge of instructional design theory required
  • Demonstrated ability with managing projects, working independently and collaboratively with teams
  • Ability to effectively plan, prioritize, execute, and follow-up in a timely manner and to anticipate problems and roadblocks
  • Learning Management System management and relationship management with the Learning Services Center
  • Adobe Connect and Lync facilitation
  • Strong attention to detail and ability to manage multiple priorities are essential
  • Ability to build strong lasting relationships within the business, functions and technical teams
  • Demonstrates initiative and drive for continuous improvement
  • Provides input into the annual RM training budget
  • Proactively engages stakeholders and fellow team members
  • Displays a bias for development, both for others and for themselves
  • Regulated industry experience (e.g. Petro-chemicals, transportation, gas or electric utility, airline, logistics and related industry experience)
  • Safety and compliance training program evaluation, management and tracking experience with DOT, OSHA, EPA and other regulatory compliance agencies
  • Professional and/or Industry association affiliations
  • Prior experience in facilitation/training delivery
  • Share Point experience
  • Experience with webinar tools (e.g. WebEx, Live Meeting, Lync, Adobe Connect)
  • Experience with authoring tools (e.g. Articulate, Camtasia Studio, Adobe Captivate)
  • Experience with video editing tools (e.g. Final Cut Pro, iMovie, Sony Vega, Adobe Premier)
  • Experience with graphic design tools (e.g. Adobe Flash, Illustrator, Fireworks, Photograph, InDesign)
  • Experience with web design tools & language (e.g. Dreamweaver, PHP, JavaScript, ASP, CSS, HTML, EML, MySQL database integration)
  • My Talent and Learning system support and management
  • Maintain accurate record keeping as it applies to student attendance and grades
  • Create and maintain a safe environment at all times
  • Manage tools assigned to the classroom and issue, inspect, repair, and teach proper handling of tools
  • Maintain control of student activities and ensure compliance of PSEG Fossil policies and procedures
  • Ensure an ethical and fair testing environment during periods of testing
  • Maintain classroom equipment through evaluation, inspection, parts ordering, and repair. Constantly evaluate curriculum to ensure relevance and maintain working field knowledge through continuing education
  • Communicate promptly regarding supplies, tools or other essentials for students in the classroom
  • Demonstrate continuing professional development of technical expertise and as an instructor
  • Conducting training in classroom, shop/laboratory, virtual classroom, simulators, OJT/OJE, and self- paced/individualized instructional environments
  • Design training programs to support the needs of Fossil Power Plants utilizing sound instructional design principles utilizing the knowledge of SME's for those plants
  • Maintains relationship with the business community to ensure job training goals, objectives, and curriculum are aligned with current business standards and practices
  • Knowledge of ASME, AWS and API codes
  • At least 1 year experience as a training instructor
  • Valid Driver's License required
  • Must be willing to travel to Fossil Training Group client sites in NY, CT, NJ and MD to conduct training and analysis
  • Must be Computer literate with a working knowledge of Microsoft Office products
  • Power plant or other related industrial experience required
  • Five years classroom welding training experience
  • Working knowledge of SAP
  • AWS CWI/CWE Certified Welding Inspector / Educator or successfully take and complete/pass HIWT's CWI/CWE Preparation Course and AWS CWI/CWE Exam
  • The Training and Development Specialist is responsible for consulting with Subject Matter Experts (SMEs), Business Process Owners (BPOs) and department managers to determine appropriate training and development strategies and curricula assignments. This position is responsible for developing and maintaining Instructor Led Training (ILT), On-the-Job training (OJT), Web-Based Training (WBT), and Knowledge Checks (KCs) following appropriate instructional design methods and techniques. This position is also responsible for the delivery of ILT and OJT as needed. Training strategy, assignments and materials are developed in accordance to Shire’s policies, procedures, and standards
  • Consult with Document Owners (DOs) and BPOs to determine training plan for Standard Operating Procedures (SOPs) and Training Guides (TGs)
  • Complete tasks within Shire’s Electronic Data Management Systems (EDMS) to collaborate on and approve applicable SOPs and TGs
  • Consult with DOs and BPOs on the development and approval of training content
  • Collaborate with training system specialists and LMS administrator as needed to ensure processing and testing of content within LMS
  • Consult with department managers and BPOs to identify appropriate curricula assignments for job types and roles
  • Deliver ILT on a variety of different topics such as GMP/GDP Orientation/Annual Refresher, Qualified Trainer Workshop, Clean Room Behaviors, Gowning and Personnel Movement and other subjects as needed
  • Support on time closure of training related deviations, CAPAs, or impact/SME assessments
  • Presentation and classroom facilitation
  • Comprehensive knowledge of global cGMP requirements and ICH guidelines
  • Works with Director of Talent Acquisition and Development, managers and supervisors to assess, deliver, and track organizational training needs
  • Partners with Steward University staff to develop, implement and deliver training programs for varying levels of individuals within Steward Central
  • Documents procedures for the organization
  • Develops and maintains education support materials to be used for reference once training has been completed
  • Continually evaluates training progress and training procedures to monitor and analyze course delivery effectiveness
  • Provides reports to local entities, as needed
  • Responsible for implementation of corporate training and development strategies, guidelines and programs locally
  • Contact person for corporate unit Head of Training & Development
  • Preparation and monitoring of training budget
  • Create training scheduling for the whole year
  • Implementation of leadership development Integration support of expats after their return
  • Schedule classes/workshops/seminars using the Department's online registration system and work with program assistants to get course offerings posted on the Department's calendar
  • Prepare for and instruct classes/workshops/seminars. This work could be done individually, as a member of a small team of Department staff, and/or with assistance of volunteer instructors
  • Maintain activity records and monitor and report on project schedules, outcomes, and expenses
  • Transport program supplies and equipment. This includes towing enclosed cargo trailers with state-owned vehicles
  • Maintain program supplies, equipment and facilities. This includes routine maintenance, upkeep and general cleaning of program firearms, equipment/supplies, trailers and warehouse facilities
  • Assist communications/promotions staff in promotion of individual classes, workshops and seminars
  • Three years of experiencereviewing, analyzing, and interpreting information, rules, and policy; or three years of experienceas a trainer or work experience that included presenting information to groups.OR
  • A Bachelor's degree in Education, Organizational Psychology, Business or Public Administration, Training and Development, Organizational Behavior, Human Resources or related to training and development
  • Possess good communication, interpersonal, analytical and judgment skills
  • Self-starter, must be able to work independently
  • Considerable knowledge in firearm and hunting skills, hunter education, equipment, maintenance, range safety, the laws/regulations and trends in hunting, and have experience teaching hunter education or and/or other skills-based recreational courses
  • Strong background and related experience in program coordination and delivery, and ability to deal with multiple tasks with varying deadlines in a fast-paced work environment
  • Strong customer service skills
  • Experience with Microsoft Office Suite, and other data management and presentation computer based software
  • Effective written, oral, and interpersonal skills
  • Collecting and analyzing training data
  • Recommending new areas of training opportunities
  • Conducts necessary research to develop and facilitate appropriate training courses
  • Facilitates courses using a variety of training techniques, e.g. lectures, demonstrations, group discussions, role playing and audio-visual presentations, appropriate to the audience
  • Develops training as identified by training needs assessments
  • Develops course outlines, appropriate training curricula and training materials to ensure course content meets objectives
  • Evaluates through feedback the effectiveness of internal and external training courses. Provides appropriate input/consultation to assist management in developing short and long term training plans for division/department
  • Thoroughly reviews policies and procedures to ensure training provided is consistent with mission of organization, division or department
  • Determines the department's professional training requirements and establishes a training schedule
  • Conducts customized training at the request of unit Director’s
  • Assesses customer training/development needs
  • Develop external vendor contact list to assist in specialized training requirements
  • Develops appropriate survey mechanisms and conducts periodic survey/studies to assess training needs. Accurately summarizes results of surveys/studies and effectively communicates findings to management
  • Develops and administers questionnaires, rating forms and other instruments to measure effectiveness of training courses
  • Evaluates training materials prepared by external training programs
  • Evaluates the effectiveness of external training programs/vendors; makes recommendations for future attendance
  • Completion of an undergraduate degree from an accredited four (4) year college or university AND three (3) years of experience in planning, developing, delivering and evaluating training programs or academic instruction
  • Develop, assess and facilitate training for new and current employees, including Team Leader and Manager roles
  • Manage the logistics of learning and create an effective learning environment proving successful knowledge transfer
  • Able to design training materials, bridge any gaps between understanding and execution, and facilitate learning in the classroom by organizing and presenting material in a way that is optimal for the target skill or knowledge being transferred
  • Work closely with the manager/stakeholders in the preparation, development & coordination of training events
  • Effectively collaborate with stakeholders across the organization to ensure learning content and information is accurate and updated and meets the current needs of the organization
  • Contribute to continuous needs analysis and training improvement and additional training projects as required
  • Responsible for continuous self-development by keeping themselves abreast with current industry training practices
  • Building relationships across the organization to ensure we leverage all available content that can be used for our region or localized for our region
  • Maintain current information about training programs, events and performance support materials
  • Compile course evaluations and produce summary reports of participant feedback
  • Coaching and support for technical subject matter experts in the area of process training
  • Solve problems, reacting quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve
  • Completed Bachelor’s degree
  • 1 year+ experience developing and assessing training content and facilitating trainings, ideally with focus on soft skills trainings
  • 2 years+ working in a Shared Service Centre or similar environment
  • A global mind-set, cultural sensitivity, and the ability to relate to and work effectively across cultures
  • Excellent interpersonal and communication skills for the purpose of knowledge transfer and skill development, including superior skill in explaining complex topics to new hires and collaborating with subject matter experts and managers
  • Strong command of MS Office including PowerPoint, Excel, SharePoint, Word
  • Excellent coordination, classroom management and organization skills
  • Analytical approach to analyzing customers’ training needs and demonstrated customer obsession
  • Ability to work in international teams where team members belong to different cultures
  • Previous experience of leading a team is a plus
  • Work experience in HR/HR Shared Service Center/ similar role preferred
  • Other EU language is an advantage
  • Assess, revise and integrate doctrinal and technical changes to existing training/learning products
  • Plan, prepare, execute, and assess instruction IAW adult learning
  • Monitor, participate in, and provide feedback for user forums and on-line knowledge groups
  • Plan, prepare, execute and assess customer meetings, boards, and forums
  • Maintain and update customer portals and websites, to include social media sites
  • Manage support personnel in support of contract requirements
  • Represent the company to the customer
  • 2-4 years related experience
  • Proficient in the application of the capabilities, limitations, setup, configuration, initialization, and operation of
  • Conduct analysis of training products and provide assessment feedback/recommendations for product improvement and training development
  • Conduct staff support actions
  • Plan, prepare, execute, and assess customer meetings a swell a participate
  • Proficiency in Microsoft SharePoint and other Microsoft products to integrate information from multiple sources
  • Favorable background investigation to access the non-classified prior to contract start
  • Experience with Army training and training development for the institutional training domain and/or operational training domain
  • Familiar with Army Training and Leader Development and Army Learning Policy
  • Training Development Capability
  • Two years of relevant experience
  • Excellent interpersonal skills to work with employees and managers at all levels
  • Strong business partnering/consulting skills, and business and financial acumen
  • Assess, revise and integrate existing policies, regulations and guidance
  • Develop training and education products, papers and briefings
  • Develop and maintain a high-performance culture in the function, resulting in continued success meeting functional KPIs and improved levels of customer service to internal and external customers
  • Contribute to the overall growth and success of Plexus by embracing the Plexus core values; we are One Plexus, we are accountable, we get the job done right and we empower others
  • Write narration for online learning simulations that clearly teaches concepts and steps required to complete tasks in a concise, compelling and fun way
  • Conduct competitive research on topics and a deep understanding of our industry and compensation plan
  • Write training guides, assessments, surveys and other materials as assigned
  • Ensure that all sales tools are inspirational, compelling and easily understood by our field of international Ambassadors
  • Interview field Ambassadors and the ability to use feedback in all written projects
  • Responsible for creating additional written sales tools as assigned
  • Seek opportunities for personal and professional development. Attend all company required training and actively participate in development conversations with managers
  • High school diploma or GED with some college or equivalent work experience. Bachelor’s degree in Communication, English, Journalism, preferred
  • A minimum of 1 years’ experience of related experience in the field of Training, Development, or Sales
  • Experience writing for a direct sales business model preferred
  • Excellent creative writing ability, strong language and grammatical skills
  • Possess the ability to think conceptually and ensure the creative tone/voice support the brand voice, key objectives and align with strategy
  • Experience in copy writing, curriculum development and working with sales a plus

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Learning And Development Specialist Resume Examples

Writing a resume for a Learning and Development Specialist position can be daunting as it requires special qualifications and skills. Having an effective and well-written resume is essential for getting noticed in the job market. The content, layout and format of a resume should all be tailored to highlight the qualifications and experience that are most relevant to the job opportunity. This guide provides helpful advice on how to craft a resume as a Learning and Development Specialist, as well as examples of resumes that illustrate what a good resume looks like.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

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Learning And Development Specialist

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

I am an experienced Learning and Development Specialist with a wealth of expertise in designing and implementing development initiatives. I have a proven track record of success in developing innovative programs to increase employee engagement and performance. My experience has equipped me with excellent communication and interpersonal skills, a strong knowledge of adult learning principles, and an ability to motivate and inspire teams. I am a highly organized and driven professional, with a passion for creating and executing effective learning and development strategies.

Core Skills :

  • Project Management
  • Instructional Design
  • Training and Development
  • Learning Technologies
  • Change Management
  • Communication Skills
  • Interpersonal Skills

Professional Experience :

  • ABC Corporation, Learning and Development Specialist, 2017 – Present
  • Developed a wide variety of innovative training materials to improve employee engagement and performance.
  • Created and implemented learning and development programs to meet organizational goals.
  • Designed and conducted training events and workshops to promote knowledge retention and enable growth.
  • Applied adult learning principles to ensure effective training sessions.
  • Researched and identified new tools and technologies to improve the effectiveness of learning and development initiatives.

Education :

  • Bachelor of Arts in Education, University of California, Los Angeles, 2012 – 2016

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Learning And Development Specialist Resume with No Experience

Recent college graduate with a Bachelor’s Degree in Organizational Development and Human Resources, looking for an entry- level Learning and Development Specialist position. Possess excellent communication and problem- solving skills and an eagerness to learn and develop new skills.

  • Excellent communication and interpersonal skills
  • Strong organizational and planning skills
  • Proficient in Microsoft Office
  • Knowledge of adult learning theories and approaches
  • Ability to analyze, evaluate and develop training materials
  • Familiarity with Learning Management Systems
  • Experience in creating employee development programs

Responsibilities :

  • Develop, implement and evaluate training programs for employees
  • Maintain current records of employee training and development activities
  • Assist in preparing and delivering training materials
  • Monitor and evaluate the effectiveness of training programs
  • Assist in the design and development of learning materials
  • Evaluate current learning materials and suggest improvements
  • Identify and analyze training needs and develop plans to meet them

Experience 0 Years

Level Junior

Education Bachelor’s

Learning And Development Specialist Resume with 2 Years of Experience

A motivated and competent Learning and Development Specialist with two years of experience in the training and development field. Proven track record in planning, executing, and evaluating training programs for employees. Strong background in developing training materials and designing e- learning courses. Adept at assessing participants progress and providing actionable feedback. Possess excellent problem- solving and communication skills.

  • Training Program Planning and Execution
  • Training Material Development
  • E- learning Course Design
  • Assessing Participant Progress
  • Actionable Feedback
  • Problem- solving
  • Communication
  • Designing and executing training programs according to set objectives.
  • Creating and updating training materials and e- learning courses.
  • Assessing and evaluating participants’ progress and providing actionable feedback.
  • Developing and implementing individualized training programs for employees.
  • Staying up to date with changes in the learning and development industry.
  • Developing strategies for improving current training programs.
  • Identifying areas for improvement and suggesting solutions to enhance programs.

Experience 2+ Years

Learning And Development Specialist Resume with 5 Years of Experience

Motivated Learning and Development specialist with 5 years of experience in designing and delivering training programs in support of corporate mission and goals. Adept at creating and implementing development initiatives to improve organizational efficiency. Possess strong communication and interpersonal skills, able to develop relationships with colleagues and stakeholders to ensure successful implementation of learning and development plans.

  • Learning and Development Strategies
  • Training Program Design
  • Performance Evaluation
  • Coaching and Mentoring
  • Organizational Development
  • Public Speaking
  • Interpersonal Communication
  • Created and implemented learning and development strategies to foster an innovative corporate culture.
  • Developed and executed effective training programs to meet corporate objectives.
  • Utilized performance evaluation methods to monitor training effectiveness.
  • Coached and mentored team members to increase motivation and productivity.
  • Collaborated with stakeholders to ensure successful implementation of learning and development initiatives.
  • Conducted research on emerging trends in learning and development to keep up with industry standards.
  • Managed multiple projects to ensure successful completion within set timeframe.
  • Delivered public presentations to staff and stakeholders to promote training initiatives.

Experience 5+ Years

Level Senior

Learning And Development Specialist Resume with 7 Years of Experience

Highly motivated Learning and Development Specialist with 7+ years of experience in the talent acquisition industry. Demonstrated success in leading the design, development and delivery of corporate learning and development initiatives. Proven ability to facilitate training classes, workshops and other learning events. Skilled at utilizing technology for delivering learning solutions.

  • Learning and Development
  • Training Facilitation
  • Knowledge of Training Methodologies
  • Corporate Training
  • Adult Learning Theory
  • Software Training
  • Developed and implemented corporate learning and development plans
  • Created and modified training materials such as user manuals and job aids
  • Assessed training needs and collaboratively developed learning solutions
  • Designed multimedia visual aids to enhance training programs
  • Used various instructional methods and tools to facilitate learning
  • Led training sessions, workshops and other learning events
  • Developed online learning and e- learning programs
  • Delivered customized training programs to management teams
  • Monitored and reported on the effectiveness of learning and development activities
  • Provided support to learners and other stakeholders throughout the learning process

Experience 7+ Years

Learning And Development Specialist Resume with 10 Years of Experience

An experienced Learning and Development specialist with 10 years of experience creating and delivering educational programs to meet the needs of a variety of corporate clients. Skilled in leveraging a unique blend of organizational management, instructional design, and consulting abilities to identify learning objectives, develop and implement training strategies, and create meaningful learning experiences. Detailed and goal- oriented with the ability to manage multiple tasks while adhering to tight deadlines.

  • Organizational Leadership
  • Training & Development
  • Program Evaluation
  • Research & Analysis
  • Team Building
  • Design and develop effective training programs tailored to individual organizations.
  • Conduct needs assessments to identify areas of improvement and develop action plans.
  • Develop and implement learning strategies and content delivery methods that align with organizational objectives.
  • Research and analyze the latest trends in the learning and development field.
  • Manage and coordinate training and development projects.
  • Assess and evaluate program outcomes to ensure effectiveness.
  • Provide feedback and guidance to trainees on their learning experience.
  • Develop and maintain relationships with key internal and external stakeholders.
  • Collaborate with team members to ensure successful implementation of learning programs.

Experience 10+ Years

Level Senior Manager

Education Master’s

Learning And Development Specialist Resume with 15 Years of Experience

Highly experienced Learning and Development Specialist with 15 years of experience in the corporate training field. Proven track record of success in creating engaging and effective training programs suitable for different learning styles. Adept in developing strategies to assess individual and organizational learning needs, and creating relevant training plans to meet them. Skilled in identifying opportunities for improvement and ensuring that all stakeholders involved in the training process are consulted. Committed to providing the best quality of training and development services.

  • Developing Training Plans
  • Organizational Behavior
  • Learning Strategies
  • Training Delivery
  • Employee Coaching
  • Stakeholder Management
  • Developed and implemented effective training plans and curricula that are tailored to the needs of different learners
  • Assessed individual and organizational learning needs and identified opportunities for improvement
  • Delivered training that is engaging and effective, with a focus on instructional design and adult learning principles
  • Conducted comprehensive evaluations to assess the effectiveness of training and make necessary changes
  • Provided coaching and mentoring to employees on a variety of topics, including workplace communication and leadership skills
  • Collaborated with a team of trainers to create content for webinars and e- learning courses
  • Developed strategies to ensure that employees adhere to new policies and procedures
  • Facilitated workshops and seminars to promote organizational development and change management

Experience 15+ Years

Level Director

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What should be included in a Learning And Development Specialist resume?

A Learning and Development Specialist is an expert in helping companies foster and grow their employees’ skills. An effective Learning and Development Specialist resume should emphasize expertise in instructional design, training delivery, and performance measurement. Here are the essential elements that should be included in a Learning and Development Specialist’s resume:

  • Education and Training: Provide a comprehensive list of certifications, degrees, and qualifications that you have obtained that are applicable to the role.
  • Professional Experience: Summarize your experience in learning and development with specific examples of successful programs that you have created and implemented.
  • Technical Skills: List your proficiency with various software and technologies used for learning and development, such as Adobe Creative Suite, MS Office Suite, learning management systems, etc.
  • Communication Skills: Highlight the ability to write and deliver effective training materials, as well as to communicate with stakeholders and manage expectations.
  • Results-Orientation: Demonstrate a track record of developing and delivering successful learning and development programs and initiatives that drive measurable results.
  • Collaborative Approach: Showcase a commitment to working with a variety of stakeholders to ensure successful implementation of learning and development programs.
  • Leadership: Highlight any leadership roles or positions you’ve held, such as program director or project manager, as well as any initiatives you’ve undertaken that have demonstrated your ability to lead and inspire.

By including all of these elements in your resume, you will be sure to showcase your expertise as a Learning and Development Specialist and stand out from the competition.

What is a good summary for a Learning And Development Specialist resume?

A Learning and Development Specialist resume should be a concise summary of your professional background and experience that highlights your qualifications for a position within the field. The resume should focus on your experience in the areas of training, coaching, and development and should emphasize any training and certification that you have achieved. It should also include any relevant experience in the areas of organizational development, curriculum design, and program development. Your resume should also include a section that highlights any additional specialties or certifications you have achieved, such as project management or leadership development. Finally, your resume should showcase your abilities to work in a team setting and your ability to think strategically.

What is a good objective for a Learning And Development Specialist resume?

A Learning And Development Specialist can be an invaluable asset to any organization, as they are focused on helping to foster a positive and productive work environment.

When crafting a Learning and Development Specialist resume, it is important to have a clear and concise objective that outlines the candidate’s goals and objectives. Having a good objective can help to make a resume stand out from the competition, and give employers a sense of the candidate’s knowledge and capability.

Below are some examples of a good Learning and Development Specialist resume objective:

  • To utilize my expertise in organizational development and employee training to create an effective learning environment that encourages growth and productivity
  • To leverage my experience in curriculum design and instruction to promote team cohesion and foster a positive work environment
  • Seeking to utilize my knowledge of adult learning principles, instructional design, and performance improvement to help organizations reach their goals
  • To use my experience in developing learning programs and facilitating workshops to help develop and retain high-performing employees
  • To apply my expertise in modern training techniques and educational technology to help drive organizational success
  • To help create an innovative, engaging, and effective training program that increases employee performance and satisfaction

How do you list Learning And Development Specialist skills on a resume?

A Learning and Development Specialist’s resume should showcase the skills that allow them to facilitate the growth of employees. These include the ability to create, develop, and facilitate training programs, as well as strong project management and communication skills. Here are some specific Learning and Development Specialist skills to include on your resume:

  • Instructional Design: The ability to design instructional materials with a variety of techniques, including classroom, on-the-job, and virtual.
  • Project Management: The ability to manage multiple projects from conception to completion, including coordinating with stakeholders, creating project schedules, and monitoring progress.
  • Communication Skills: The ability to clearly and effectively communicate with a diverse group of stakeholders, both verbally and in writing.
  • Training Delivery: The ability to deliver training content in an engaging and interactive manner, utilizing a variety of teaching methods.
  • Technical Skills: Familiarity with a range of technical systems such as Learning Management Systems (LMS), Learning Experience Platforms (LXP), and video conferencing software.
  • Evaluation and Assessment: The ability to conduct assessments of employees’ learning and development needs, and evaluate the effectiveness of training programs.
  • Facilitation: The ability to facilitate conversation among participants, helping them to gain new insights and understanding.
  • Analysis and Reporting: The ability to analyze data and generate reports on the effectiveness of training programs.

What skills should I put on my resume for Learning And Development Specialist?

When creating a resume for a Learning and Development Specialist position, it’s important to showcase the skills and qualifications that match the job. Here are the skills you might include in your resume for this role:

  • Instructional Design: A Learning and Development Specialist should have experience in designing effective and engaging instruction for learners, whether through e-learning modules, classroom activities, or other methods.
  • Training Delivery: Learning and Development Specialists must be able to present training materials in a clear and effective way. This includes both classroom training and virtual training.
  • Facilitation Skills: A Learning and Development Specialist should be able to facilitate interactive learning sessions, motivating participants and inspiring them to take action.
  • Technology Management: A Learning and Development Specialist is often responsible for managing technology-based learning tools, such as Learning Management Systems (LMS) or webinar platforms.
  • Communication: Learning and Development Specialists should be able to communicate effectively, both verbally and in writing, to ensure that training is understood by learners.
  • Analytical Skills: A Learning and Development Specialist will often need to assess learners’ progress and implement changes to training programs in order to ensure maximum effectiveness.
  • Project Management: Learning and Development Specialists often have to manage multiple projects and tasks at the same time. They should be able to prioritize tasks and ensure that training is delivered on time and within budget.

Including these skills on your resume will demonstrate to potential employers that you’re the right candidate for the job. With the right set of skills, you’ll be well-equipped to succeed in a Learning and Development Specialist role.

Key takeaways for an Learning And Development Specialist resume

Creating an effective Learning and Development Specialist resume is an essential part of standing out in the job market. With the right experience, skills, and qualifications, you can effectively convey to hiring managers why you are the best fit for the position. Here are some key takeaways to consider when creating your own Learning and Development Specialist resume.

  • Highlight Your Skills & Qualifications: Be sure to showcase your unique skills and qualifications that are relevant to the position. This includes any certifications, formal training, and any achievements or awards you have received.
  • Focus on Experience: When writing your resume, emphasize your relevant experience and any projects you have worked on that demonstrate your ability to manage learning and development initiatives.
  • Demonstrate Your Leadership: Showcase any leadership roles you have held in the past and highlight your ability to manage large-scale projects.
  • Be Clear & Concise: Make sure to use clear and concise language to describe your skills and experience and be sure to avoid overly lengthy or flowery language.
  • Offer Examples: Show employers how you have applied your skills and experience in the past by providing examples of projects you have worked on or initiatives you have implemented.

By following these tips when creating your own Learning and Development Specialist resume, you can ensure that you stand out in the job market and make a strong impression on potential employers.

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Technical Support Analyst

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Position Overview

This position reports to the Help Desk Manager assisting staff, faculty, and students with tier 1 technical support of desktop, laptop, iphones/ipads, applications and related technology. Support includes specification, installation, and testing of computer systems and peripherals as well as training and assisting the campus community. The ideal candidate has a “can-do” attitude, is a self-starter, and is willing to take on any new challenge that is presented to them.

Primary Responsibilities:

  • Demonstrate discretion and independent judgment, provide technical support and troubleshooting assistance to the campus via email, telephone, office visits, and classroom visits. Judgment is critical in supporting faculty and students in active classrooms, and staff in office operations.
  • Maintain computer labs on campus as well as the virtual lab environment to ensure they are up to date and operational.
  • Provide technical support for college owned hardware and software such as Microsoft Office suite, Windows and MAC operating systems as well as Apple iOS; and Mac OS X client configuration and management.
  • Prepare equipment for deployment which includes imaging devices to ensure they are end user ready.
  • Set up network accounts, network printers, email programs and web browsers. Reset network account passwords for faculty, staff and students.
  • Assist with maintaining internal IT equipment and keep an accurate count of what is on site and what is needed.
  • Mentor student workers in technical campus support; answer questions, direct responses, assign work orders; may participate in student training sessions.
  • Lift and move computers, monitors, and other hardware as required.
  • Assist with troubleshooting and maintaining the AV on campus.
  • Perform other duties as assigned.

Qualifications:

  • Bachelor’s Degree preferred
  • 2-4 years of experience in a technology environment, successfully serving customers
  • Strong written and oral communication skills. Proficient in documentation, reporting and knowledge transfer. Strong organizational skills.
  • Ability to work independently and as part of a team, be able to perform under pressure.
  • Ability to use independent judgment
  • Ability to work nights and weekends when required is a must.
  • Able to work in a collaborative team-oriented environment
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Strong knowledge of Windows and Mac OS

Application Materials Should Include:

  • Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission, our values, and our desire to be a more diverse, equitable and inclusive institution of higher learning.

This position is subject to the successful completion of a criminal background check.

Vaccinations and Work Location 

This is an on-campus position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.

The COVID-19 vaccine and booster for which an individual may be eligible are highly recommended for students, faculty and staff. Merrimack College does not require proof of COVID vaccination for enrollment, employment or to be a guest on our campus. 

Statement on Our Mission

Merrimack College is a Catholic Augustinian institution of higher education committed to building a culturally and racially diverse community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.

Merrimack College seeks candidates who understand, respect and can contribute to Merrimack’s Catholic and Augustinian mission and values and advance our work in the area of diversity, equity and inclusion. We strongly encourage applications from members of underrepresented groups. All candidates should describe in their application previous experience related to equity, diversity, and inclusion, as well as how they will engage in fostering a culture that supports our Catholic and Augustinian mission and our values of diversity, equity and inclusion.

About Merrimack College

The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 4,000 undergraduate and 1,400 graduate students from 43 states and 42 countries. The College features more than 100 career-focused undergraduate, professional and graduate programs, all taught by exceptional faculty who are passionate about their subject and student success. The College has five schools: arts and sciences, engineering and computational sciences, nursing and health sciences, education and social policy and the Girard school of business. The College’s suburban 220-acre campus is just north of Boston in North Andover, Massachusetts. Merrimack is a Master’s Colleges and Universities/Larger Programs (M1) institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up in the U.S. News & World Report’s ranking of Best Colleges, ranking 33rd in the Regional Universities North category in 2024. Merrimack is a NCAA Division I athletic institution.

Merrimack College is an Equal Opportunity Employer.

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The former captain for the New England Patriots and three-time Super Bowl champion was the keynote speaker for the College’s Unity in Diversity Days.

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4 Training and Development CV Examples - Here's What Works In 2024

As a coach and hiring manager, i've noticed how many struggle to create a cv for training and development roles. crafting a compelling cv is a skill, but i'm here to guide you. this article will show you real examples and provide templates, so your cv stands out in the world of training and development. let's get you that dream job..

Hiring Manager for Training and Development Roles

Entering into the arena of Training and Development, one becomes a vital player driving an organization's growth. From equipping fresh recruits with necessary skills to refining the prowess of seasoned employees, you ensure the workforce remains a sharp, formidable tool. A Training and Development professional's CV should mirror this ability to influence and improve performance levels. As a former hiring manager, a typical career progression in this field often begins with experience in an HR role or a teaching background. As you rise through the ranks, you'll likely manage directions of training programs, oversee a team, and contribute to establishing the organization's training strategies. Given the rising focus on upskilling and reskilling amidst rapid digital transformation trends, Training and Development roles are equally riding on this wave in 2024. Let's clear the air on CVs and resumes, particularly for a Training and Development role. The names are often flipped depending on your geographic location but let's end the fuss right here - they're interchangeable. Unless you're applying for a research or academic role chronicling volumes of published works, your CV should be a tight, polished 1-2 page document akin to the standards set for resumes. This article intends to guide you through crafting an effective Training and Development CV in 2024. Let's dive into the crucial skills your CV should highlight, incorporate trends for a competitive edge, and illustrate templates that capture the attention of hiring managers. Brace yourself for meaningful insights and actionable advice fashioned from a recruiter's perspective.

Training and Development CV Templates

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Template 1 of 4: Training and Development Manager CV Example

As a Training and Development Manager, you hold the reins of team advancement, focusing on skill sets and knowledge growth that propels a company forward. This role has been attracting more attention as businesses recognize the value of continuous learning and the benefits it brings to team cohesion and overall productivity. When crafting your CV, it's essential to remember that you're not just a professional educator, but a strategic planner, familiar with the latest techniques in performance assessment and organizational development. Your CV must reflect your ability to design effective training programs that address company objectives and team needs equally. It should touch on your knowledge of innovative learning systems and your knack for creating a stimulating learning environment. Reflect your familiarity with the latest trends, such as e-learning platforms, microlearning, and gamification, and how you've incorporated these into your training strategies.

CV screenshot of a Training and Development Manager's skills and accomplishments.

Tips to help you write your Training and Development Manager CV in 2024

   showcase your strategic planning skills.

You need to emphasize your ability to design and implement strategic training plans. This could include identifying training needs, setting learning objectives, and creating a detailed plan with timelines and deliverables.

Showcase your strategic planning skills - Training and Development Manager CV

   Detail your learning technology expertise

Modern training programs often lean on tech, so provide examples of how you've utilized e-learning platforms, video conferencing software, or Learning Management Systems (LMS) to drive team development and meet company goals.

Detail your learning technology expertise - Training and Development Manager CV

Skills you can include on your Training and Development Manager CV

Template 2 of 4: training and development specialist cv example.

As a Training and Development Specialist, your CV should make you stand out as a motivated and skilled educator. This role is not just about delivering training; you're also a strategist who improves knowledge gaps across an organisation. Your CV should showcase not just your ability to plan and execute training initiatives, but also your understanding of the business and its specific training needs. More companies are shifting to digital methodologies in training. Emphasise your familiarity with digital training tools and e-learning platforms. Also, remember your CV is your chance to show your communication and leadership skills.

A well-structured CV for a Training and Development Specialist highlighting strategic formulation skills and digital training expertise.

Tips to help you write your Training and Development Specialist CV in 2024

   showcase your strategy formulation skills.

Don't just list the training programs you've conducted. Show how you’ve identified training needs, formulated strategies, and evaluated the impact of your training programs on business performance. This will underline your strategic thinking skills.

Showcase your strategy formulation skills - Training and Development Specialist CV

   Detail your digital training expertise

As e-learning gains momentum, your grasp of digital training platforms and methodologies is increasingly crucial. Specify the digital tools you are proficient in and describe how you've used them to enhance learning experiences.

Detail your digital training expertise - Training and Development Specialist CV

Skills you can include on your Training and Development Specialist CV

Template 3 of 4: director of training and development cv example.

As the Director of Training and Development, you're essentially the backbone of a company's growth strategy. You're the one molding the workforce to meet current and future challenges head-on. In the past few years, this role has evolved more than ever; the demand for professionals adept in virtual training and e-learning has surged. So, when writing your CV, you have to show that you're not just a traditional trainer. You must demonstrate that you've kept pace with the changing dynamics of professional learning and development. Additionally, remember that your CV is a reflection of your personal brand. In a role where you're responsible for developing others, your ability to articulate your own professional growth and achievements becomes even more critical. Make sure you're telling a compelling story and not merely listing your responsibilities.

Screenshot of a tailored CV for a Director of Training and Development role.

Tips to help you write your Director of Training and Development CV in 2024

   include specific training technologies.

As tech continues to revolutionize the training world, companies want to know you're up-to-date with the latest tools. Include specifics about e-learning platforms, Learning Management Systems (LMS), or video conferencing tools you've used effectively.

Include specific training technologies - Director of Training and Development CV

   Showcase measurable impact

Training and development is about results. Your CV should include facts and figures demonstrating your impact. For example, discuss how your training programs improved staff performance, increased retention rates, or facilitated successful change management.

Showcase measurable impact - Director of Training and Development CV

Skills you can include on your Director of Training and Development CV

Template 4 of 4: director of training and development cv example.

In the ever-evolving domain of corporate learning, the role of a Director of Training and Development is a dynamic one. Generally, you'd be responsible for fostering an environment of continuous learning, keeping abreast of industry trends and implementing programs that cater to the skill gaps within the organization. Recently, due to the global shift to remote work, an increased emphasis on virtual learning and digital training platforms has emerged. When crafting your CV, understand that it's not just about showcasing your past experiences. It's about illustrating your ability to strategize, innovate, and make critical decisions that lead to better performance and productivity.

A CV snapshot for Director of Training and Development.

   Spotlight expertise in Learning Management Systems (LMS)

Show how you've leveraged Learning Management Systems to improve employee training in prior roles. Companies are increasingly leaning on digital solutions, and your deep understanding of LMS platforms like Moodle or Blackboard can make you an attractive candidate.

Spotlight expertise in Learning Management Systems (LMS) - Director of Training and Development CV

   Demonstrate experience in Change Management

As a Director of Training and Development, you'll often be at the frontlines of organisational changes. Highlight instances where you have effectively managed change, particularly in a learning and development context, to show potential employers your adaptability and leadership skills.

Demonstrate experience in Change Management - Director of Training and Development CV

Skills For Training and Development Resumes

When tailoring a CV for a Training and Development role, show you're not just a passive note-taker but a proactive problem-solver. Know your stuff and let it show. Core roles in this field are about coming up with new ways to train staff and assessing if these methods are working. List skills like 'Curriculum Design' or 'Staff Training' under your CV's Skills section. For example, have a bullet point stating, 'Curated unique training program using Active Learning techniques.' Using hard skills in context paints a clear picture of your strength. The real face-off is getting past the initial machine screening. Most firms use an Applicant Tracking System (ATS) as an automatic filter. These systems seek out key industry-specific skills and phrases. Ensure you pass this stage by reviewing the job description and sprinkling your CV with relevant skills mentioned therein. Directly tie your abilities to the job you're chasing and you're halfway in the door.

  • Training & Development
  • Talent Management
  • Facilitation
  • Instructional Design
  • Articulate Storyline
  • Employee Learning & Development
  • Learning Management Systems
  • Training Delivery
  • Leadership Development
  • Organizational Development
  • Human Resources (HR)
  • Employee Training
  • Instructor-led Training
  • Employee Relations
  • Performance Management

Skills Word Cloud For Training and Development CVs

This word cloud highlights the important keywords that appear on Training and Development job descriptions and CVs. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

Top Training and Development Skills and Keywords to Include On Your CV

How to use these skills?

Action verbs for training and development resumes.

The heart of a training and development role is all about pumping knowledge and skills into a team. Your CV is where you showcase your skill in transferring knowledge and sparking growth. "Action verbs" can breathe life into your CV by showing, rather than telling, what you can do. Consider using action verbs like "administered", "cultivated", or "orchestrated". These verbs speak directly to the nurturing and management aspects of the role. For example, "Administered a series of skill-building workshops that increased staff productivity by 20%". Or, "Cultivated a culture of ongoing personal development within the company". Add verbs related to creating, such as "crafted", or "designed". These demonstrate your ability to tailor training methods. For example, "Crafted a unique training module that improved the teams' communication skills". So put action behind your words and make your CV the one that employers remember.

  • Orchestrated
  • Coordinated
  • Established
  • Implemented
  • Transformed
  • Streamlined
  • Facilitified
  • Collaborated

For more related action verbs, visit Teaching Action Verbs .

For a full list of effective CV action verbs, visit Resume Action Verbs .

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  4. Learning and Development Specialist Resume (CV) Example and Writing Guide

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COMMENTS

  1. 4 Training and Development Resume Examples for 2024

    Find out how to write a resume for different training and development positions, such as manager, specialist, or director. See resume samples, tips, and skills for each role and get inspired by real examples.

  2. 4 Learning and Development Resume Examples for 2024

    Find four resume templates for different roles in learning and development, such as specialist, group specialist, executive and manager. Learn how to highlight your skills, certifications, achievements and successes in your resume.

  3. Training Development Resume Examples

    Find out how to write a resume for training and development jobs with LiveCareer's examples, tips and skills. Browse resumes by job title, level and industry and get expert writing recommendations.

  4. Training and Development Specialist Resume Examples for 2024

    Training and Development Specialist Resume Sample. A training and development specialist is the person on the ground who assesses a company's employee productivity, creates effective training programs, and conducts training. They will most likely work as part of a team and will be led by a training and development manager.

  5. Training And Development Specialist Resume Example

    Training And Development Specialist Resume Examples. Training and Development Specialists aim to maximize business performance by identifying and facilitating training needs in a company. Their duties are developing training programs, compiling and presenting materials, giving feedback to course participants, monitoring outcomes and evaluating ...

  6. How To Write a Training Resume (With Template and Example)

    Here is an example of a training resume for an entry-level training position: Contact information Kenneth Wade. [email protected]. 555-555-5555 Objective Recent graduate seeking to use public speaking skills and teaching knowledge and learn new skills as a corporate trainer Education Bachelor of Science in Education.

  7. Learning And Development Specialist Resume Examples

    Common job duties highlighted on a Learning And Development Specialist example resume are assessing training needs, creating and implementing training programs, choosing training materials and instructional techniques, selecting instructors, and assessing the effectiveness of training programs. Most resumes in the field mention job assets like ...

  8. Top Training and Development Resume Examples

    With our training job resume samples, you can enhance your resume to improve your chances. For: Senior training professionals partnering with top leadership on workforce development and skill-up strategies. Training Job Skills To Include: Training program development and implementation. Digital learning and education systems.

  9. Learning and Development Specialist Resume Example

    Here are some tips and recommendations for formatting your resume: 1. Consistent formatting: Ensure consistency in font size, typeface, and spacing throughout your resume. This creates a professional and cohesive look, making it easier for hiring managers to read and navigate your document. 2.

  10. Training Specialist Resume Examples and Template for 2024

    The first step when creating your training specialist resume is to make a header at the top of the document with your contact information. Consider including your first and last name, email, phone, website and location. You can also use bold typeface to emphasize your name at the top of the page. 2. Write a professional summary.

  11. 7 Learning and Development Specialist Resume Examples for 2024

    Here's what we see in the best learning and development specialist resumes: Show Impact With Numbers: The best resumes use numbers to show impact.Common metrics include increased training satisfaction by 20%, reduced training costs by 15%, improved employee retention by 10%, and boosted training completion rates by 25%.. Include Relevant Skills: Include skills on your resume that you have and ...

  12. Training Development Resume Examples and Writing Tips for 2023

    When writing your resume headline for a training development position, it's important to use language that will show employers that you are highly qualified for the job. Some examples of great training development resume headlines include: Experienced Training Development Professional with 5 Years of Experience.

  13. Learning And Development Specialist Resume Examples

    Learning And Development Specialist. 6/1/2016 - 5/1/2019. Company Name. City, State. Designed and conducted surveys of instructors, managers, and participants. Used Adult Learning Theory in program for training and design. Researched best practices and used them in all training programs. Aligned new learning development and solutions with the ...

  14. Learning and Development Specialist Resume: Best Examples

    As a Learning and Development Specialist, you are responsible for creating and implementing effective training programs to enhance the skills and knowledge of employees in an organization. This role requires excellent communication, organizational, and analytical skills, and a keen eye for detail. Your resume is your personal marketing tool that showcases your professional achievements, skills ...

  15. Training & Development Specialist Resume Samples

    Training & Development Specialist Resume Examples & Samples. Working with leaders and employees to identify development needs to drive training initiatives. Create, execute and administer training plan across 3 plants. Develops effective training materials as needed utilizing a variety of media and learning methods.

  16. Learning And Development Specialist Resume Examples

    The resume should focus on your experience in the areas of training, coaching, and development and should emphasize any training and certification that you have achieved. It should also include any relevant experience in the areas of organizational development, curriculum design, and program development.

  17. Training And Development Manager Resume Examples

    See our training and development resume example for more ideas. Resume Tips for Training And Development. Research is necessary to find the right jobs as a training and development manager. Additionally, any job hunt requires a great deal of time and effort. Here are some tips to make your search more productive.

  18. 25 Training and Development Manager Resume Objectives

    25 Training and Development Manager Resume Objectives. When applying for a training and development manager position, your resume objective is the first opportunity on your resume to show your value to a potential employer. Writing a compelling resume objective can help you make a positive impression with the hiring professional managing search ...

  19. Training and Development Resume Summary Examples

    Copy. Summary. Senior Training and Development Coordinator with a record of creating and executing effective training modules across various industries. Developed a unique competency-based training approach that improved employee performance by 25%. Led a team of 20 trainers and managed a training budget of $500k.

  20. Director of Training and Development

    Resume Worded - Fort Worth, USA March 2019 - Present. Director of Training and Development. Established new training curriculum that increased employee productivity by 32%. Oversaw a team of 15, increasing team efficiency by 28% via implementation of innovative training methods.

  21. Software Development Engineer Resume Examples

    Your Software Development Engineer resume must include your contact information, professional summary, work experience, skills and education. You can further customize your resume with extra sections to showcase other qualifications. Here are some examples of optional software development engineer resume sections that you could add to provide ...

  22. Technical Support Analyst

    Position Overview This position reports to the Help Desk Manager assisting staff, faculty, and students with tier 1 technical support of desktop, laptop, iphones/ipads, applications and related technology. Support includes specification, installation, and testing of computer systems and peripherals as well as training and assisting the campus community. The ideal candidate has a "can-do ...

  23. 4 Training and Development CV Examples for 2024

    For example, "Administered a series of skill-building workshops that increased staff productivity by 20%". Or, "Cultivated a culture of ongoing personal development within the company". Add verbs related to creating, such as "crafted", or "designed". These demonstrate your ability to tailor training methods.