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Case Studies

Driving performance through purpose.

Leadership development is our passion, so our greatest satisfaction comes from seeing our clients achieve organisational transformation by unlocking the power of purpose-driven leadership. Here are just a few of the ways we have helped clients align their strategy, purpose and people to deliver improved performance.

virgin media motivation case study

Self-Managing Leadership® at the heart of Virgin Media’s spike in employee engagement.

Since implementation of 'Leading With Purpose' Virgin Media has recorded incredible scores in levels of motivation and engagement. In 2020, Virgin Media boasts a 31% eNPS score, up 17% from 2019. Companywide engagement score sits at 87%, an 8% increase from 2019.

virgin media motivation case study

How the SML® programme inspired Telefonica’s own corporate university.

To meet the company’s objectives, we customised core Oxford Leadership programmes—Self-Managing Leadership, Leading High-Performing Teams, and Strategic Focusing—for Telefónica’s Corporate University to deliver these Programmes on a global scale.

virgin media motivation case study

Mergers & acquisitions: deploying Culture Transformation and Change Management processes.

We helped NXP and Freescale Semiconductor Inc. unite and align the two organisations around a common purpose, values and vision in order to create a sustainable, high performance culture.

virgin media motivation case study

SML® enabling Collaborative Leadership by changing the firm’s DNA

Oxford Leadership collaborated with METRO to develop a culture changing two-step initiative called “Leadership for Growth” using the Oxford Leadership methodologies of Self-Managing Leadership, Capabilities for Change, and Strategic Focusing.

virgin media motivation case study

The SML® Programme is providing the ‘quiet’ foundations for Telia’s purpose-driven transition.

Since the Oxford Leadership partnership people feel more proud to work for Telia. Those that do the SML Programme are thankful to Telia for investing in them as a person – they feel looked after in their personal and private lives as well as in the way they perform professionally.

virgin media motivation case study

Transforming an organisation through a proven leadership model.

The Ignite the Spirit initiative through the SML journey was only the first part of the organisational transformation. 23,000 employees experienced this leadership journey, and the company is moving towards full implementation of its new mission to ‘add colour to people’s lives.’

virgin media motivation case study

Aligning people to embody Everis’s company values.

everis identified key insights from its experience with Oxford Leadership: Critical mass adds value, accelerates change, provides synergies, and helps to create a common language across the company – Relevance and importance of top management involvement.

virgin media motivation case study

Roxtec’s passion for leadership: aligning culture & strategy for growth.

Between the 2011-2012 fiscal year, when the OL leadership programme began, and the end of the 2013-2014 fiscal year, Roxtec experienced a hugely impressive 33% growth, with 2013-14 demonstrating the greatest annual growth margin in the firm’s history.

virgin media motivation case study

Oxford Leadership‘s ‘International Big-L leadership’ programme.

Oxford Leadership created a customised “International BIG-L Leadership” programme for senior and high-potential partners from across the firm’s international network.

virgin media motivation case study

Oxford Leadership‘s Leading High-Performance Teams & Individuals programme.

The White & Case collaboration with Oxford Leadership led to improved team performance, leading to “wins” with clients, learnt methods for relationship building among partners in different groups and across offices and more.

virgin media motivation case study

Developing people-oriented leaders who embrace a fast-changing environment.

By embedding the change, SEB now has a different mind set. The decision to invest in their leaders proved worthwhile, as so many participants are grateful, regularly reporting that: “It is one of the best programmes they have attended”.

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Axiom Communications (UK) Ltd

Virgin Media case study

Giving angels wings in their new communication roles.

When Virgin Media took the bold step of appointing 15 of its call centre staff to new roles as full-time communication champions – or Angels – it needed them to be effective from day one. Axiom worked with the in-house training team to design and deliver an intensive and inspirational induction week that equipped the Angels to succeed.

The five-day event covered an array of communication skills from building relationships with stakeholders to making presentations, writing engaging content, and running meetings and events. Just as important, delegates had the chance to examine their individual goals, identify their strengths as communicators and team players and work on their areas for improvement.

The week culminated in delegates creating an innovative, high-energy video in which they set out what they would deliver as individuals and as a team.

The Angels came away from their induction with the knowledge and skills they needed to be effective communicators – as well as the confidence and motivation to make a big impact in the business.

What our client says

“We knew we had appointed some talented people, but we couldn’t have predicted just how much they would develop as individuals and as a team during the induction week. They benefited greatly from Axiom’s deep knowledge and responded well to the lively, engaging style. Every one of the 15 Angels scored the induction week five out of five on their feedback form and the good vibes have continued long after the event. I’m now more confident than ever that the Angels will deliver in their new roles.” Helen Hayes, employee engagement business partner, Virgin Media

What delegates said

  • “The best training I have ever been part of.”
  • “Simply brilliant – super clear, motivating!”
  • “I was completely gripped. I came away feeling I know what I need to know in my role.”
  • “I feel I have learned more relevant stuff in one week than in full terms of university.”
  • “This week has been superb. Great fun and so much learned.”
  • “Thanks for making me laugh and making me think.”
  • “You really do make me feel that anything is possible! Not only in this role, but in my life. Thank you.”

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  2. Case Study: Virgin Media

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  3. Virgin Media

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  5. CASE STUDY ON VIRGIN GROUP/STRATEGY USED

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  6. Virgin Media: A Case Study on Change

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COMMENTS

  1. Self-Managing Leadership® at the heart of Virgin Media's spike in

    The passion for driving a leadership reset into Virgin Media wasn't confined to Lonsdale's internal communications team. Since the company's leaders took to Learning With Purpose Lonsdale's team has recorded incredible scores in levels of motivation and engagement. In 2020, Virgin Media boasts a 31% eNPS score, up 17% from 2019.

  2. Motivating and engaging employees for better business

    This motivation case study shows how Virgin Media understands the impact motivated and engaged employees have on its business performance. Business Case Studies. 25.9 C. London. Tuesday, July 30, 2024. Subscribe; Guest Posting ... Virgin Media was created from the merger of NTL, Telewest and Richard Branson's Virgin Mobile and is a part of ...

  3. PDF Motivation

    Motivation - Virgin Media . Motivation is the driving force behind actions and behaviour. It leads individuals to take action to achieve a goal or to fulfil a need or expectation. Understanding what motivates employees at work ensures that a business not only has employees that have the knowledge, skill and ability to do the job, but

  4. 'Motivating and engaging employees...

    Virgin Media was created from the merger of NTL, Telewest and Richard Branson's Virgin Mobile and is a part of Liberty Global plc, the world's largest international cable company. In the UK, Virgin Media is the first 'quad play' provider, meaning that they provide broadband, TV, mobile phone and hom...

  5. Building a culture fit for the new everyday

    In many ways it has created a more open approach to running organisations and communicating with staff. 88% of those surveyed were also more likely to write positively about leaders' honesty and transparency. Having integrity and communicable values goes a long way in creating a successful culture that makes people feel empowered.

  6. explain the term motivation according to virgin media case study

    Motivation in the Virgin Media Case Study. In the context of the Virgin Media case study, motivation is seen as a key factor in employee performance and satisfaction. Virgin Media, like many other organizations, recognizes that a motivated workforce is crucial for achieving high levels of productivity, innovation, and customer satisfaction. ...

  7. Virgin Media Case Studies with downloads and lesson plans

    Learn about Virgin Media with real-life examples within their case studies constructed around the key elements of the business curriculum. Business Case Studies. 18.9 C ... Motivation. Organising People. Protecting People. Recruitment and Selection. ... Virgin Media was created from the merger of NTL, Telewest and Richard Branson's Virgin ...

  8. Case Studies

    Case Study / Virgin Media . Self-Managing Leadership® at the heart of Virgin Media's spike in employee engagement. Since implementation of 'Leading With Purpose' Virgin Media has recorded incredible scores in levels of motivation and engagement. In 2020, Virgin Media boasts a 31% eNPS score, up 17% from 2019. Companywide engagement score ...

  9. Motivation RWEs Flashcards

    Study with Quizlet and memorize flashcards containing terms like What is the case study for increased motivation leading to higher profits?, What does Richard Branson say about motivation?, How does Virgin Media use Taylor's methods? and more.

  10. Virgin Media case study

    Giving Angels wings in their new communication roles. When Virgin Media took the bold step of appointing 15 of its call centre staff to new roles as full-time communication champions - or Angels - it needed them to be effective from day one. Axiom worked with the in-house training team to design and deliver an intensive and inspirational induction week that equipped the Angels to succeed.

  11. Case Studies

    We're keen to meet new companies, especially those specialising in areas such as systems and network integration, communications and IT services. If you like the look of us, get in touch. Discover some of our latest case studies and success stories, as we provide our partners with the infrastructure they need to succeed.

  12. Based on the Virgin Media case how effective are Virgin Medias

    Based on the Virgin Media case, how effective are Virgin Media's policies and procedures in motivating its staff?Explain your reasoning. ... Nese Tirki Trouble at Tessei Case Study Analysis Assignment. Management, Leadership, and Communication 100% (17) 1. ... Motivation theory Worksheet (FZ03652) Management, Leadership, ...