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Cashier Job Description: All Key Roles & Duties

8 min read · Updated on September 26, 2024

This is a job description you can use to tailor your resume when you're targeting a job as a Cashier.

Employers meticulously craft their job descriptions to attract the right people to work in their businesses. In order to impress them and get the job, you have to have a properly targeted resume. One that will get past the applicant tracking system and quickly relay your skills , credentials, and work experience in an easily digestible format.

To help you out, we've put together a more-than-detailed cashier job description to help you get the right keywords into your new Cashier resume. 

It's just a Cashier job – why are keywords important?

No job is ever JUST a job; let's get that straight. Every role performed in every business everywhere is important to the success of that particular organization. Because of the assumed simplicity of the job, many people think their resume isn't very important, so they don't spend the requisite amount of time writing it. 

The applicant tracking system – ATS

The most important reason to take the time to craft a stellar Cashier resume is the ATS . You'll likely be applying for your next Cashier job online, which means you'll find the cashier job description online. Any time you find a job description online and apply online your resume will be going through the ATS before it gets into the hands of a hiring manager. 

Basically, after you hit the 'Submit' button attached to the cashier job description, your resume is scanned by a computer software system to determine whether you're qualified for the role. These resume scanning systems look for relevant keywords , the number of years of experience, and the qualifications you have. 

If the resume you submit isn't up to snuff, it's rejected by the ATS . This means that the human beings at the company don't even know you've applied. In fact, ATS rejection is one of the main reasons job seekers are ghosted by companies. 

The too-busy hiring manager

Did you know that hiring managers have to review dozens, sometimes hundreds, of resumes to decide who to hire? For this reason alone, you should spend a fair amount of time writing a Cashier resume that will quickly and concisely convey your message – quickly and concisely being the relevant points here. 

Due to the sheer volume of applicants companies receive in response to the cashier job descriptions they post for open roles, the human who is reviewing your resume is spending a grand total of about six seconds glancing through it to see if you have what it takes to succeed. 

Prove you're the best candidate

In addition to the mechanics of getting past the ATS and impressing a hiring manager, having the right keywords in your Cashier resume will prove that you're the right person for the job. Let's take a look at a couple of examples of resume text to illustrate this point:

Responsible for scanning customer items, collecting money, and making change. 

Handled a busy grocery store check-out counter, taking care of approximately 35 customers per hour and perfectly balancing the till at the end of the day.

Which of those statements looks better? Which one do you think will get the attention of the hiring manager? Statement number one is a ho-hum statement that falls into the “Well, duh!” category. It's not something that will help the application you submit to a cashier job description stand out from the crowd . 

The second statement is considered a quantifiable achievement statement. Not only does it have a number in it, but it also shows your capacity for doing the job well because you 'perfectly balanced the till every day.' This will stand out to the hiring manager and put you on a pedestal that stands higher than other applicants. 

Cashier job description

Without further ado, let's take a look at a cashier job description and start picking out keywords. You can expect the job description to be broken into different parts – well, the good cashier job descriptions will be broken into different parts.

Title 

Introduction to the company

Job summary

Role responsibilities

Qualifications

Call to action

A Cashier's primary role is to assist customers in the in-store check-out process. Main cashier duties and responsibilities include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change. 

Responsible for counting the contents of the register drawer at the end of each shift and maintaining receipts, records, and withdrawals. May be responsible for checking materials and supplies and reporting when stock is low.

Cashier responsibilities

Handle cash, credit, or check transactions with customers

Scan goods and collect payments

Ensure pricing is correct

Issue change, receipts, refunds, or tickets

Redeem stamps and coupons

Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

Make sales referrals, cross-sell products, and introduce new ones

Resolve customer complaints, guide them, and provide relevant information

Bag items carefully

Greet customers when entering or leaving establishment

Maintain clean and tidy checkout areas

Keep reports of transactions

Process returns and check to see if items are damaged

Answer customers' questions and get a manager if answer doesn't solve the issue

Bag, box, or wrap packages

Provide excellent customer service to ensure satisfaction

Cashier qualifications

May require qualified candidates to have a high school diploma or its equivalent and 0-2 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Works under immediate supervision of supervisor or manager and must rely on instructions in a fast-paced environment. 

Primary job functions do not typically require exercising independent judgment. Abides by pre-established guidelines to perform the functions of the job. The successful candidate will play a fundamental role in achieving our customer satisfaction and revenue growth objectives.

What parts of your resume should you tailor?

Companies and hiring managers want to see that you've taken the time to customize your resume for their cashier job description. By specifically targeting relevant keywords you find in that job description, you can have a tailored resume with just a few wording tweaks. 

The title of your resume

This should mirror the cashier job description and will likely be changed with every single job to which you apply. If your resume title is currently “Cashier,” but the job description is looking for a “Sales Associate” or “Customer Service/Point of Sale Cashier,” be sure to change your title accordingly. 

Expert tip: You could even go a step further and turn the title of your resume into a headline .

Profile paragraph of your resume

Your profile paragraph is a key place for injecting relevant keywords into your resume. This paragraph basically answers the tell-me-about-yourself interview question. As you review the cashier job description, find and weave the key phrases into the verbiage of the profile paragraph. 

Core competencies or skills list of your resume

This is the list of skills just below your profile section. This is what many resume writers call the 'Beat the Bots' section. While the skills you possess are important, it's MORE important to target your resume to the cashier job description. As you compare your current skills list with that of the job posting, make note of keywords that you're not using and include them here. 

Expert tip: AI tools like ChatGPT can help you identify relevant keywords in a job description. Write out a prompt that requests your preferred AI platform analyze the job description for ATS-friendly keywords and phrases and paste the text of the job description. You'll get a list of important terms you can integrate into your resume.

Professional experience section of your resume

It goes without saying – or it should, at least – that you can absolutely work relevant keywords into the descriptions you write for previous roles . The last company you worked for may have used the phrase “cash handling,” while a prospective employer has the phrase “cash management” in their cashier job description. Use “cash management” on your resume. 

You're the best Cashier they'll find

Remember, the goal of your resume is to get an interview. You can only do that if you take the time to properly target and customize it. 

TopResume wants to help you and will review your resume for free. Upload it here for some comprehensive feedback on what your resume needs.

Recommended reading:

Seven Key Resume Sections and How to Organize Them

11 Key Things to Put on Your Resume

Background Check for Employment: What Does It Show?

Related Articles:

7 Signs Your Resume is Making You Look Old

Software Developer Top Needed Skills

How to Maximize Your Resume Action Words to Wow the Employer

See how your resume stacks up.

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13 Cashier Resume Examples That Work in 2024

• Cashier Resumes
• Cashier Resumes by Experience
• Cashier Resumes by Role
• Food Industry Cashier Resumes

Writing Your Cashier Resume

As the face of a business and the last employee a customer sees before exiting, your role’s importance shouldn’t be minimized—this job done right can set the tone of a business’s internal environment and affect its overall success.

As a cashier, you’re organized, accountable, and have stellar people skills.

You shouldn’t also have to be great at writing resumes to demonstrate that to a potential employer.

Nothing is worse than staring at a blank screen when building a resume from scratch or updating your resume .

Hey, don’t sweat it though. We’ve got you covered! Our cashier resume samples are proven to work in 2024 , so they’re a great place to start.

Cashier Resume Sample

or download as PDF

Why this resume works

• Have you worked with people before? Then that’s highly relevant to a role as a cashier! Most experience can be made applicable.
• Additionally, when you can boast 10+ years of experience, you can consider including a  resume summary  to showcase your career and specializations.
• Did you exceed sales targets? By how much?
• Did you have great customer satisfaction scores? Mention them in numeric detail!

Beginner Cashier Resume

• Volunteering to sell tickets for a fundraiser can serve as an excellent example of your ability to count money accurately and honestly—two important attributes in any cashier cover letter or resume.

Lead Cashier Resume

• When you’re applying for most jobs in the service industry, employers will appreciate some personality. Stylize your  resume template  with a bold color choice like hot pink or turquoise, as it demonstrates confidence and a light-heartedness that can be refreshing for hiring managers (and customers, too)!
• One of the best  resume tips  is to throw some knowledge around by using numbers on your resume. When you’re discussing the percent reduction in overhead expenses or the increase you’ve contributed to average customer purchase size, hiring managers will be left wondering if you’re free to start the same day.

Cashier Team Lead Resume

• By mentioning your expertise in handling junior cashiers. Extract impactful achievements from your past role such as training newcomers to decrease transaction errors and secure the job with a strong cashier team lead resume.

Walmart Cashier Resume

• This proves that she’s not a person who blindly scans and bills customers but rather someone who can pay close attention to every aspect of the checkout process and lend a hand if anything goes wrong with a machine or two.

Customer Service Cashier Resume

• You’re essentially wooing the prospective employer with an indication of your potential and that you’re not just an average candidate but a proven expert capable of delivering desired results. Everlyn’s “Best Sales Associate” recognition at Best Buy serves as a great example here.

Gas Station Cashier Resume

• These two positions share common responsibilities and proficiencies, including customer service, handling money, processing transactions, inventory management, and sales, all of which could benefit your new role.

Cashier Customer Service Resume

• If you’re undergoing a career change, you should include a resume objective.
• If you can tailor your objective to the job you’re applying for, then go ahead and include it.
• Great ways to customize your objective is to pepper it with relevant keywords from the employer’s  job description  and also mention that target business by name.
• Successful cashiers need to have a commitment to customer service. Try to include how you’ve demonstrated strong customer skills in your previous roles. These can be interactions you’ve had on the phone, in person, or even over the internet.

Retail Cashier Resume

• This is a great way to include metrics on your retail cashier resume organically. Including your performance against these targets in your previous roles shows that you know the metrics that matter to retail managers.
• For example, saying that you “collaborated with 12 counselors” working as a camp counselor displays that you’re talented at working with others, and know how to communicate well. It’s a knockout punch if “collaboration” or “communication” were also mentioned as keywords in the job description.

Fast Food Cashier Resume

• Quantify your prior workloads on your fast food cashier resume to exemplify your ability to keep up at the register.

Grocery Store Cashier Resume

• For example, if the cashier position you’re applying to mentions that they want someone detail-oriented, then be sure to include that as one of the skills on your resume, so long as it genuinely describes you!
• The education section should take up minimal space on your grocery store cashier resume , especially as you gain more experience in your career. Why? Your work history tells the employer more about your recent, practical accomplishments and gives a glimpse of the value you can add to their business now.

Restaurant Cashier Resume

• When you’re applying for a more specialized role like a restaurant cashier position, your title should match the job title to which you’re applying. So if the position you’re applying to is “restaurant cashier,” that should be the title on your resume.
• Try to include bullet points with these topics on your restaurant cashier resume. If you find yourself muddling through these details, let our  free resume examples  light your way!

Food Cashier Resume

• If your resume looks so small that you’re thinking about upping the font size to 30-point, please stop. When the font is too large, it will be obvious that you had trouble filling the page. The key here is subtlety. 
• Try including a  resume objective , which both fills in some empty space and gives hiring managers a better sense of who you are.

Related resume guides

• Sales Associate
• Customer Service

Although there are different resume formats and templates, they all have certain components in common. Your cashier resume must be readable, logical, consistent, and complete. The best resumes include the following  resume formatting  elements:

• Reverse-chronological format, functional format, or combination/hybrid format
• Contact info and header
• ATS and readability

Reverse-chronological format, functional format, and combination/hybrid format

Now is the perfect time to level up your career. If you’re looking for a new job, there are several popular resume formats in 2024. You can use different formats to structure your resume content, including chronological, reverse-chronological, functional, combination, and hybrid. No matter the style you choose, a great resume will showcase your skills beyond a mere list of daily job duties.

Unsure which format is best for a cashier? Here’s more about the various resume formats to help you decide.

Resume formats for a cashier

• Reverse-chronological resume format: This format is the most popular choice for cashier resumes in 2024. You will begin with your most recent and relevant position and continue to list your experience in reverse-chronological order.
• Functional resume format: If you’re a recent graduate or have minimal professional experience, the functional resume format might interest you. A functional resume works for interns, volunteers, or if you have large gaps in your work history. With limited experience, you can show off your skill knowledge instead of official practice in your chosen field.
• Combination/hybrid resume format: With a combination/hybrid resume, you get the best of both worlds. Depending on your professional background, education, and achievements, the sections can be moved around to keep your most impressive accomplishments at the top.

So, what’s the best format for a cashier? It’s helpful to think about the stage of your career. If you have vast work experience, a reverse-chronological resume is most beneficial. However, if you’re fresh out of college, using a functional resume to showcase your education first could make sense. Meanwhile, gaining work or internship experience as you continue your education may lend itself to a combination format.

As a cashier, you likely perform many customer service duties, in addition to cash handling and conversation around product knowledge. There are, however, some careers where one format is preferred over the others. Because of the skills required to excel as a cashier, this profession is one of them.

Consequently, your most recent and relevant work experience must be visible for employers to see quickly. A reverse-chronological resume structure will prioritize the most recent information to help employers readily spot your value. The key is to place the bulk of what the hiring managers are looking for where it’s easiest for them to read.

Contact info and header for a cashier

Once you select the format for your cashier resume, it’s time to get started with your header and contact information. At the top of the page, you should include the following pertinent information:

• Job title (of the position for which you’re applying)
• Phone number
• Email address
• City and state 

You can also include your LinkedIn profile or GitHub, but this information is optional. 

Because employers will see your header first, pay special attention to font, font size, color, and page alignment. The font size you use for your name should be larger than text throughout the body of your resume and section headers, but not so large that it takes up the bulk of the page. When you add the right details, you get something simple yet striking: 

More creative and artistic positions have a bit more leeway regarding font style, but it’s recommended to go for something classic for a cashier position. Arial or Times New Roman are both good choices. If unsure about these details, take a look at some of our  resume examples , and use our free resume builder  to get started.

Applicant tracking systems (ATS)

If you haven’t searched for a job for a while or are new to the game, you may not know about Applicant Tracking Systems (ATS). ATS are search engines that approximately 90 percent of employers use to find the most qualified candidates for open positions.

Think of ATS like any other search engine. When a recruiter types in what they’re looking for in an employee, their search results will consist of resumes based upon what information resumes contain. Whether or not your cashier resume is on that list depends on including the right words when  writing your resume .

Keywords optimize your resume’s content to appear in the employer’s search results. For example, a cashier’s job description will probably mention customer service and payment processing. If your resume neglects to include that information throughout, it’s doubtful it will appear in the employer’s search results.

Your best bet at getting the most accurate keywords for ATS is from the job description itself. For example, if the job description mentions time-management skills as a requirement, be sure to showcase that as one of your skills (as long as that is an honest assessment).

Before you submit your resume to any position, check its content against the job description to see if you can snag a few keywords. Tailoring your resume’s keywords in this way will work to boost your chances of getting an interview.

Resume readability

Readability is a valuable part of resume writing. Be sure your cashier resume is well-structured and consistent. If one bullet has a period at its end, be sure the other bullets do as well. 

Remember the following to increase readability of your cashier resume

• Margins : Margins should never be less than half an inch. The ideal margin is one inch on all sides.
• Fonts : Any font you use should be easy to read. If your resume font isn’t clear, both the ATS and hiring manager may find it too difficult to read.
• Font sizes : The font must be large enough to read, which makes anything between 10-14 points acceptable.
• Header names : Use capitalization, and don’t get overly creative in determining how to label your headers as you don’t want to trick or confuse ATS software. 
• Skills : Optimize your resume with keywords, which are your soft skills and hard skills. Only include relevant information about your skills. Eliminate any filler if you want to provide prospective employers with a concise and effective resume.
• Logical order : Sticking to the reverse-chronological format will allow you to make an ATS-friendly resume. Start with your name and contact information before detailing your work experience, education, and skills.
• One page : The ideal length for any cashier resume is one page.

If you feel stuck or uneasy about this portion, we created our free resume builder and download  with you in mind. Our user-friendly and easy-to-use tool automatically customizes your resume for you, including pre-set page margins and adjustable font size.

How to Write Your Cashier Resume

Resume writing  is probably not on your bucket list. However, it doesn’t have to be a painful process. Using our tips and our  free resume maker  to craft your resume will help you easily create a winning resume with the following components:

• Resume objective/summary
• Work experience 
• Top cashier skills 
• Education and certifications
• Projects, interests, and hobbies
• A tailored-to-the-job resume
• Editing and proofreading

Should you write an objective or summary for your cashier resume?

The first thing hiring managers are likely to read after your name is your objective statement or professional summary. Your level of experience will determine which of the two you should include or if you should leave them out altogether.

Let’s take a look at which works best for your cashier resume. Here are some examples of how to write an objective and professional summary and also what not to do.

Cashier objective

An  objective statement  works well if you’re transitioning to a new career as a cashier or completing your education. Solid objective statements include a quick brief about who you are and what you hope to achieve by applying.  Stay away  from these objective statements, which are vague and, frankly, unprofessional:

• “I want a job as a cashier because I’m good with people. I check out customers every day and work hard to make them happy with their purchases. You should hire me because I’m a good cashier.”
• “To get a new job with more pay. Looking for a better schedule to work around school and child care. I’m a people person and get along well with everyone.”

Your objective statement should notate your skills, education, and experience while mentioning what you’re looking for in a clear, polite, and concise manner. As you can see, neither of the two previous examples achieves that goal. Instead, try this:

• “Meticulous, reliable psychology student with 2+ years of cashier experience. Highly focused on building rapport and relationships. Seeking a full-time cashier position with Trader Joe’s to utilize my fine-tuned customer service and people management skills.”
• “Organized and industrious high school graduate with relevant experience in concessions and volunteer capacities that ensured customer care. Eager for an opportunity to promote T4 Boba’s growth through considerate customer service and attention to detail.”

Cashier summary

If you have years of cashier experience, you may choose to include a professional summary that entails a quick overview of your expertise. When crafting your professional summary, summarize the most relevant information with subtle persuasion. Try to avoid writing a summary like the following examples:

• “Cashier for 10 years at Stan’s Grocery Store. Counted down the drawer at the end of each shift. Took money from customers. Helped customers find products. Resolved customer complaints and issued refunds.”
• “I’m a cashier at Frank’s Grocery Store, where I help customers pay for their purchases. Looking for a better job with more hours to pay for college courses.”

Instead of detailing a list of your duties, a professional summary should highlight what you’ve achieved and how it relates to the position you’re seeking. The following are much better examples of how to summarize your professional experience: 

• “Highly motivated cashier with an associate’s degree in general studies and 10+ years experience providing customers world-class service as noted by 20+ personal mentions on Google Reviews. Organized, reliable, and committed to solving problems to maximize customer satisfaction. Looking for an opportunity to apply my advanced skills with a trendy, upbeat business like Lush.”
• “Productive, resourceful cashier with 12 years of experience ensuring customers have positive experiences. Focused on customizing solutions while remaining calm throughout complex situations. Committed to serving clientele, coworkers, and Nordstrom Rack’s company standards with ethical, honest work, and communication.”

While an objective or summary can enhance your resume, it’s best to exclude it if it’s vague. Remember, you’ll want to update this section to customize it for each job to which you apply. If you’d rather not take the time to tailor it to each position, you’re better off leaving this section out. 

Cashier work experience

Listing your professional experience is the most important part of your resume. This is where you will list your relevant experience in reverse-chronological order, starting from the most recent job. Although it may be tempting to list every position you’ve ever held, it’s not necessary. Not only will you spend excess time completing this section, but a hiring manager is not likely to be interested in the babysitting position you had when you were a teenager.

Ideally, you should include no more than four positions to maintain the limit of one page and have your most relevant jobs. You can concisely explain career gaps without taking up unnecessary space. For example, you can state that you took time off work to focus on your education. It’s also suggested not to report work experience over a decade prior.

Writing your cashier experience bullet points

Sentence structure for bullet points doesn’t have to be complicated. Avoid using personal pronouns and maintain past tense when discussing previous positions. For a current job, it’s acceptable to write it in the past tense, but you can also keep it in the present tense. Punctuation is important, but periods are not mandatory in bullet points. However, if you do include periods for one bullet point, be sure to include them for all. No matter what, consistency is essential.

When crafting your bullet points, it’s important to do more than provide hiring managers with a list of your daily job duties. The following bullet points are prime examples of what  not  to do:

• Helped customers find products.
• Stocked beverages in the cooler by the cash register.
• Provided customer service.

Go beyond listing your responsibilities to demonstrate achievements and successes. Instead, work to show how you impacted your workplace. These examples should serve as a starting point for you: 

• Processed 65+ customer transactions per day, resulting in a 100% customer satisfaction score for secret shopping surveys.
• Performed thorough floor safety checks hourly, ensuring a clean store and clear aisles for customer safety following OSHA regulatory compliance.
• Collaborated with the store manager to create process improvements for checkout, reducing customer wait time by 3 minutes on average. 

Quantify your impact as a cashier

You may have noticed that some of the previous bullet points included numbers to help quantify your impact. Numbers help show your capacity as an employee as well as the result. Aim to have at least one quantifiable result for every two bullet points listed. You can quantify your impact by incorporating numbers like this:

• Worked closely with 5 teammates on completing monthly inventory counts accurately and before the deadline. 
• Reduced shrink by 25% by reporting suspected theft and unusual activity to the security team. 
• Assisted 3 department managers in replacing stock for end-caps to finish the task 2 days ahead of schedule.
• Created cash counting procedures to decrease process time, leading to 100% personal accuracy throughout tenure.
• Inspected merchandise for damage at check-out, resulting in 15% fewer returns in the shoe department.

Top cashier skills to include

Hard skills are learned after gaining experience or education; they’re directly related to your position. On the other hand, soft skills are more difficult to measure and are often transferable across careers. 

Your  resume skills section   doesn’t have to be a mystery. You’ll want to add a few applicable skills to your resume from the job description for ATS purposes. Think about the skills you possess, and look at job description ads for inspiration. 

Soft skills for a cashier may include:

• Time Management
• Problem-solving
• Analysis 
• People Management

Specific to a cashier, these hard skills will likely be necessary for the job:

• Cash Management
• Payment Processing
• Product Codes

Education and certifications required of a cashier

Although most cashier positions do not require college, it’s important to complete your education section with the most recent information concerning your position. If you have a college degree, listing your high school education is unnecessary. If you’ve completed any certifications, are currently a student, or have completed any college courses, be sure to list them in reverse-chronological order as well.

When should you add projects, interests, or hobbies to your cashier resume?

Projects, interests, and hobbies are not necessary for your cashier resume, particularly if you have sufficient experience, skills, and education. However, if you’ve been taking time away from your career for a while or need to fill up some space, you can include this information. Additionally, if you are a high school student, have been on an extended vacation, or if you’ve been volunteering for the past few years, adding relevant projects, interests, and hobbies can’t hurt and may even benefit you. Just be prepared to discuss how your projects, interests, or hobbies demonstrate your ability as a cashier in an interview. 

You can list projects under its “Projects” section, adding descriptive bullet points as you would with a job.  Resume hobbies and interests  aren’t quite as structured, and those can be listed briefly in a sidebar. Curious employers may be intrigued, so be ready to talk about applicable hobbies or interests in an interview. For example:

Tailor your cashier resume to each job

As you apply for various cashier positions, keep in mind that each job, though similar in many ways, will also be different. While one job needs you to cash out customers at a restaurant, another job may require cashier experience in a department store, a veterinary office, or even at the local gym. Rather than apply blindly to many places, carefully read each job description ad to tailor your cashier resume to that specific position. 

Be sure to customize your resume for each position throughout your professional summary, objective, and skills. When in doubt, check the job description for those keywords we keep talking about.

Edit and proofread your cashier resume

The final part of resume writing is to edit and proofread accordingly. Although this part should be easy, it is most overlooked. Check for grammar, spelling, punctuation, and consistency throughout, using our  free resume checker  for support. 

Go Get the Job

Our team of resume professionals wants you to succeed in your career as a cashier. Resume writing is only one part of the journey.

A quick recap for formatting and writing your cashier resume

• A winning  resume format
• Your header and contact information
• Keywords for ATS
• Objective or professional summary
• Work experience
• Hard and soft skills
• Projects,  hobbies, or resume-related interests
• Editing and proofreading 

Although  resume writing  can be frustrating, our  resume builder  can help make it easier. That way, you can focus on what matters most; landing your new job as a cashier.

Cashier Job Description for a Resume with Examples, Tips, And Guide

Cashier Resume Templates and Examples (Downloadable)

The importance of a cashier job description, key responsibilities of a cashier, essential skills for a cashier resume, how to write a cashier profile for a resume, cashier profile examples for resumes, tips for enhancing your cashier bullet points, frequently asked questions (faq).

Retail companies rely heavily on cashiers to provide positive experiences for customers – boosting sales, driving repeat business, and increasing brand loyalty. Your resume must show potential employers you can handle the demands of customer interactions and point-of-sale (POS) systems while you deliver high-quality customer service. Learn to write a cashier resume that stands out from the competition and gets you one step closer to an interview.

Key takeaways:

• Emphasize customer service capabilities: In the resume profile, highlight your skills or qualifications that would pique the hiring manager’s interest. From customer service to cash management, make it specific to the employer’s needs.
• Quantify your success: Use numbers throughout the professional experience section to describe your achievements with concrete data, such as increases in sales conversion rates or customer satisfaction survey results.
• Use relevant keywords: Incorporating key phrases and words from the cashier job description into your resume will help your application pass through applicant tracking systems (ATS) used to filter through candidates.

There are more than 3.3 million cashier jobs in the U.S. today, according to the Bureau of Labor Statistics .

The cashier work description for a resume will contain a wealth of information describing all of the daily duties and responsibilities of the person who holds that position. Read each job posting thoroughly to understand what the employer expects from a candidate to be successful in the role.

When you know the qualifications and tasks you’ll be expected to perform, you can more easily customize the resume to match the job description, demonstrating to hiring managers you’re the right person for the job. If you don’t tailor your resume for a specific role, it will be harder for the person reviewing resumes to decide to hire you.

1. Handling transactions

Especially in busy retail settings, you must work quickly to move customers through the line. You will manage transactions with cash, credit cards, and debit cards. During peak seasons, cashier responsibilities for a resume may include staying at the cash register for an entire shift, processing transactions with speed and accuracy to reduce customer wait times.

In addition to purchases, a cashier can also complete returns and exchanges as customers change their minds about products. These kinds of transactions are sometimes complicated and will require a great deal of critical thinking skills to guarantee accuracy. If you’re not careful, you could cost the company money, so be prepared and stay alert.

2. Customer service

One of the most important cashier responsibilities for a resume is to greet customers and offer assistance. Customers may ask questions and seek advice about specific products, so be prepared to interact with people consistently throughout each shift.

It’s important to learn about the company’s offerings due to customer inquiries about products, features, and services. You may also hear complaints and need to find resolutions for customers’ issues. An unhappy or dissatisfied customer situation is an opportunity to resolve issues and improve the customer experience.

3. Maintaining cleanliness

If you have downtime during a shift as a cashier, you must keep the checkout area tidy. Be proactive about cleaning around you to maintain an environment pleasing to customers.

Watch inventory levels throughout the store, stocking shelves, and organizing the merchandise to ensure customers can find the items they plan to purchase. Being vigilant and paying close attention — both when you interact with the customer and when they peruse the store — will increase the likelihood of a sale.

1. Technical skills

You will need some familiarity with POS systems to be successful in a cashier role. While the specifics of each POS may be different, the general function is the same: to scan items, receive payment, and process sales or returns/exchanges. Be sure to include any previous experience you have with POS systems on your resume.

Almost all cashier work descriptions for a resume will require you to have basic math and accounting skills. Learn how to count change, calculate total sales, and balance a cash drawer. You might need the skills to create reports about cash flow at the end of a shift.

2. Soft skills

Interpersonal skills are often called “soft” skills. It’s vital for any cashier to have good communication skills and interact with the public with a friendly demeanor. Treat every interaction with a customer as an opportunity to create a positive and memorable experience, which will strengthen the customer’s commitment to the brand and increase sales.

Pay close attention to detail as a cashier. Process transactions correctly, manage your cash drawer with accuracy, and attend to customers on the sales floor. There are several responsibilities to balance as a cashier.

1. Tailoring to job requirements

As you prepare your resume , first determine the most relevant keywords and phrases to include in the content. To identify the right language to incorporate, analyze the job posting to understand what the role requires you to do. Align your experience with the qualifications and responsibilities you see in the job description to show you’re a good fit for the role.

2. Structuring the description

Instead of writing long paragraphs, your resume should include concise bullet points that clearly show the value you’ve brought to previous employers. Highlight your key achievements in the context of your daily responsibilities from previous roles to prove to a hiring manager that you’re qualified for the new position.

If you are pursuing your first cashier role, be specific about the transferable skills you can offer. More experienced cashiers can point to specific experiences as evidence of their value to potential employers. Individuals pursuing more senior-level roles should focus more on reporting as well as opening/closing procedures and team leadership skills.

Entry-level job description example

Emerging retail professional dedicated to offering superior customer service and increasing sales in fast-paced environments. Known for a consistently friendly demeanor and the ability to connect with diverse customers. Focused on maintaining cleanliness, proactively greeting customers, and answering questions with clear communication.

Experienced cashier job description example

Friendly and engaging cashier with four years of experience in diverse retail environments. Passionate about increasing total sales through upselling, engaging with customers, and seeking opportunities to boost brand loyalty.

Key Accomplishments 

• Improving customer satisfaction scores from 78% to 89% by proactively addressing customer needs and tailoring recommendations to fit each individual
• Earning recognition as the No. 1 cashier in 2023 based on total sales, high conversion rates, and accuracy in cash drawer reconciliation
• Completing over 125 transitions during a 10-hour shift, quickly moving customers through the line during the 2022 holiday season, and handling more than $17,000 in cash

Head cashier or supervisor job description example

Senior-level cashier and empathetic supervisor focused on expanding sales opportunities by setting an example, coaching team members, and assessing reports. Known for streamlining operations and guaranteeing positive customer experiences with a knack for de-escalating customer complaints.

Areas of Expertise 

Cash Drawer Reconciliation | Team Training | Customer Service Excellence | Loss Prevention | Staff Scheduling | Store Opening and Closing Procedures | Retail Sales Strategies | Reporting

• Reduced transaction errors by 15% within six months by introducing a new training initiative for cashiers to improve accuracy
• Boosted average daily sales by 10% through upselling efforts and cut customer wait times by 25% via scheduling optimization during peak hours
• Handled up to $23,000 in cash per day during seasonal rushes, minimizing cash discrepancies by conducting daily audits of cash drawers

1. Use action verbs

When you write bullet points under your various experiences, start each bullet point with a strong and unique action verb. The verb should be in the correct tense (past tense for your previous experiences and present tense for a current role). Be sure to use different verbs at the start of each bullet point to keep the reader engaged.

Here are some action verbs you could consider using on your resume:

2. Quantify your achievements

When crafting language for the bullet points to describe your experiences, include quantifiable information to engage the hiring manager and demonstrate your unique value. Highlighting your accomplishments instead of relying solely on responsibilities will make your resume stand out.

Including accomplishments using numbers on a résumé has several advantages. First, past value is the best predictor of future value. When a hiring manager sees that you’ve handled a specific volume of customers or a large quantity of cash, it convinces them you can handle all of the responsibilities of the new position.

Second, hiring managers are more engaged with content that demonstrates value through quantifiable information because numbers draw the eye and demand more attention. When you include numbers to showcase your skills, it will cause the hiring manager to slow down and read more carefully instead of skimming quickly through the content.

3. Focus on customer impact

Every cashier’s main focus is on customers, so your resume should frequently focus on the role you played in improving customer satisfaction. Connect your daily tasks and responsibilities to specific outcomes and consider including examples of times you made a positive impact on the customer experience. The goal is to make it easy for the hiring manager to picture you in the role.

Always review the job description to determine the keywords to include in your profile. You can incorporate specific language and phrases from the job posting to be sure you pass through the ATS and show hiring managers the skills they want in a successful cashier.

Skills you could highlight on your cashier resume include customer service, cash handling, POS systems, transaction processing, communication, sales and upselling, inventory management, conflict resolution, and attention to detail.

You will stand out best when you create a clean resume that is easy to read in a simple format with quality content. By tailoring your resume for specific roles, you’ll show hiring managers the most important aspects of your professional experience and history in other cashier or related roles, which will interest the hiring manager more in interviewing you.

It’s important to balance technical and soft skills on your resume. Cashier positions require both, so demonstrate both the technical and interpersonal equally. Technical skills can be taught, but your ability to interact with customers is paramount for cashier roles. Lean heavily into customer service and other soft skills.

You can quickly and easily tailor your resume for a specific cashier job posting by assessing the keywords and phrases listed in the job description. Look for opportunities to swap out synonyms to enable your resume to pass through ATS, and incorporate language you see repeated multiple times into your resume to show you have certain experiences valuable to hiring managers.

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Cashier Job Description for a Resume [with Examples 2024]

• May 6, 2024
• In Resumes & Cover Letters

Are you struggling to write a cashier job description for your resume? Chances are the hiring manager has a ton of resumes with experience like yours. Why should they pick you for the cashier position? Your resume needs to demonstrate why you’re the ideal candidate. So, let’s look at some resume tips that will get you one step closer to becoming a cashier.

Salary:  Retail Cashier – $21,701 per year (Avg. Base Salary, USD) Payscale

Table of Contents

Cashier job description

Cashier duties and responsibilities, cashier skills and qualifications, experience and education requirements.

• Cashier job descriptions for resume examples

The primary role of a cashier is to assist the customers in checking out at a shop. This involves duties ranging from bagging items to collecting payments. Also, cashiers count the cash in the cash register and maintain sales records. Typically, a cashier job requires a high school diploma and 0-2 years of experience. The key skills include working well in fast-paced environments or having a positive attitude. And although cashiers play an important role in company growth, they don’t usually need to make decisions. Instead, they follow industry standards and best practices for the role.

If you have experience as a cashier or in a customer-facing role, bring attention to it. To do this, place your work history towards the top of your resume . In your past job descriptions, focus on the duties that are relevant, such as:

• Provide outstanding customer service to ensure customer satisfaction
• Scan items and handle all payments
• Issue refunds and receipts
• Resolve or escalate customer complaints
• Keep track of all transactions
• Inform customers of product features, warranties, and sales
• Handle cash, credit, and check transactions
• Bag or box items into packages
• Count the contents of the cash register at the end of each shift  
• Maintain safety standards by keeping the checkout area tidy and clean
• Calculate special offers, sales, and discounts
• Process returns, exchanges, and issue refunds
• Assist with clean-up, pricing, and shelf stocking
• Refer customers to department leaders or other personnel to answer questions
• Be knowledgeable about special offers and discounts

Including relevant skills helps your resume pass through the Applicant Tracking System and get noticed. So, remember to highlight the skills below in your cashier job description.

• Verbal and written communication
• Point of Sale (POS) systems
• Customer service skills
• Attention to detail
• Multitasking
• Product knowledge
• Computer skills
• Positive attitude

The requirements for a cashier position vary greatly. So, read through the job listing and highlight the relevant experience and education in your resume. For most cashier positions, the requirements include:

• Ready to prioritize company requirements and adjust own schedule
• Strong verbal and written communication skills
• Experience in a customer-facing role or customer service
• 0-1 year of a cashier or retail experience
• High school diploma or equal

9 Cashier job descriptions for a resume examples

Here are nine versatile cashier job descriptions for a resume that you can tailor to fit your specific experience and industry:

Retail Cashier Job Description for a  Resume

• Achieved a 35% increase in sales over 12 months.
• The store came 13th in overall sales volume out of the company’s 100 retail stores.
• Received employee of the month award 6 times for high customer satisfaction and exceptional sales volume .
• Devised and implemented promotional strategies that resulted in the store exceeding its sales goals.

Restaurant Cashier Job Description Resume  

• Reduced expenses by 18% through negotiating deals with suppliers, devising a better scheduling system, and increasing overall sales.
• Named employee of the month 6 times for proactive attitude and sales increase.
• Researched, implemented, and managed a more efficient computerized cash register system.
• Kept track of the status of placed orders and encouraged faster completion of orders by kitchen workers

Supermarket Cashier  Job Description for a  Resume

• Handled an average of 200 transactions daily, contributing to a 10% increase in store revenue.
• Reduced checkout time by 15% through efficient POS operation and customer interaction.
• Trained 5 new cashiers on register procedures and customer service, improving team performance.
• Maintained a 98% accuracy rate in scanning items and processing payments.

Fast-Food Cashier Job Description Resume

• Processed 300+ customer orders daily during peak hours, ensuring timely and accurate service.
• Achieved a 90% customer satisfaction rating through attentive service and quick resolution of issues.
• Increased sales of promotional items by 25% through effective marketing and upselling strategies.
• Maintained a 100% accuracy rate in cash register operations and end-of-shift reconciliations.

Customer Service Cashier Job Description Resume

• Handled transactions worth over $10,000 weekly, with a 99.5% accuracy in cash handling.
• Resolved 100+ customer inquiries monthly, improving customer retention by 15%.
• Streamlined the returns process, reducing processing time by 30% and increasing customer satisfaction.
• Recognized as Employee of the Month three times for exceptional customer service and efficiency.

Pharmacy Cashier Job Description for a Resume

• Processed prescription transactions for over 200 customers weekly, with a 98% accuracy in insurance claims.
• Increased sales of over-the-counter products by 20% through effective product placement and recommendations.
• Maintained confidentiality of patient information with a 100% compliance rate to HIPAA regulations.
• Assisted in managing inventory, reducing stock discrepancies by 15% through diligent monitoring.

Hotel Front Desk Cashier Job Description Resume

• Processed 150 guest check-ins and check-outs daily, with a 98% accuracy rate in billing and payments.
• Increased guest satisfaction scores by 10% through exceptional service and efficient problem resolution.
• Handled reservations and inquiries, achieving a 20% increase in booking rates through effective upselling.
• Managed a cash float of $5,000, maintaining a discrepancy rate of less than $10 per month.

Event Cashier Job Description Resume

• Sold tickets and merchandise totaling over $20,000 during major events, achieving a 95% accuracy rate.
• Increased sales of event memorabilia by 30% through strategic placement and upselling.
• Processed an average of 500 transactions per event day, reducing wait times by 20%.
• Managed cash and credit transactions with a variance of less than $15 per event.

Gas Station Cashier

• Handled an average of 250 transactions per day, maintaining a 99% accuracy in cash and card processing.
• Increased store sales by 15% through effective promotion of in-store items and upselling.
• Reduced customer wait times by 10% by streamlining the checkout process and improving efficiency.
• Managed a cash drawer with a monthly variance of less than $10, demonstrating strong cash handling skills.

These are the key points that should appear in your resume’s cashier job description. To further stand out, use action verbs, focus on achievements, and include a cover letter.

Cashier job description for a resume FAQ

What should i include in a cashier job description on my resume.

Include key responsibilities such as handling transactions, providing customer service, managing cash drawers, and maintaining a clean work area. Highlight any achievements like accuracy rates, customer satisfaction scores, or sales increases.

How can I quantify my achievements as a cashier?

Use specific metrics such as the number of transactions processed per shift, cash accuracy rates, customer satisfaction percentages, and sales increases. For example, “Processed an average of 150 transactions per day with a 99% accuracy rate.”

Should I tailor my cashier job description for different job applications?

Yes, tailor your job description to match the requirements and keywords from the job posting. Emphasize relevant skills and experiences that align with the job you are applying for.

What are some key skills to highlight in a cashier job description?

Highlight skills such as customer service, cash handling, accuracy, time management, and problem-solving. Mention any specific software or POS systems you are proficient in.

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